Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Ver mais
A empresa respondeu
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
A empresa respondeu
It was easy and very quick 3 days from claiming to receiving a new device as mine could not be repaired . Great communication throughout the process to keep me updated with the progress of the claim... Ver mais
A empresa respondeu
4,4
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thought my phone was not repairable but…
Thought my phone was not repairable but your repairer did an amazing job and my phone looks new again
7 de maio de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Eric. We are delighted that your phone looks new again.
Kind regards,
Anne-Marie.
Great communication
Great communication
Extremely helpful
Very efficient
As a first timer i had no idea what i was doing
You made my claim less srtessful with your guidance
1 de maio de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Andrea. We appreciate your review, and we are delighted that we made your experience less stressful.
Kind regards,
Anne-Marie.
I like their services are very good.
I like their services are well good. The one thing I love about is the home service is great, you don't have to go anywhere. I really appreciate it and I recommend it.
28 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Christiana. We are delighted that you would recommend our Come to You Repair Service.
Kind regards,
Anne-Marie.
Paying £17.50 a month for 7 years ,so…
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls.
To progress the claim I had to pay another £59 up front.
Long and short Tech Pack now cancelled
5 de maio de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are sorry to hear that you were unhappy that an excess fee was payable for your claim, Graham.
We can advise that there is an excess fee payable for all approved claims, as per the terms of the policy.
Kind regards,
Anne-Marie.
Very happy for having Barclay techpack…
Very happy for having Barclay techpack cover its really worth it and I like this insurance and how easy they handle most of the claims
Thanks
5 de maio de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you found our claims process easy.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We appreciate your feedback.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mohamed. We appreciate your review.
Kind regards,
Anne-Marie.
Absolutely perfect service
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new phone.
29 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mark. We are delighted that you found the service you received to be perfect.
Kind regards,
Anne-Marie.
Claim agreed in minutes
Claim agreed in minutes. Device mended and returned within a week. Very pleased.
28 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you are pleased with the service we provided to you.
Kind regards,
Anne-Marie.
It was easy and very quick 3 days from…
It was easy and very quick 3 days from claiming to receiving a new device as mine could not be repaired .
Great communication throughout the process to keep me updated with the progress of the claim .
27 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Angela. We are delighted that you found our claims process easy and quick.
Kind regards,
Anne-Marie.
Great service and ease of use
A very simple process that was dealt with super quickly.
30 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Simon. We are delighted that the service you received was great.
Kind regards,
Anne-Marie.
Easy process
Easy process. Qualified and kind technician fixed all problems within 30mins. Screen, charging port, heating problems.
Definitely recommended
28 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kamil. We are delighted that you would recommend our service.
Kind regards,
Anne-Marie.
The process was simple easy to follow…
The process was simple easy to follow and I had no issues. The service was excellent and I’m Very happy with my new device.
20 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech pack Insurance, Emma. We are delighted that the service you received was excellent.
Kind regards,
Anne-Marie.
Excellent customer service very…
Excellent customer service very professional 👏 👌
26 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kris. We appreciate your feedback.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sarah. We are delighted that you fund our claims process easy and efficient.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sadia. We are delighted that the service your received was awesome.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kasia. We appreciate your feedback.
Kind regards,
Anne-Marie.
Though excess it’s very expensive
Though excess it’s very expensive
7 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for your review, Augusta. We will feed this back to the business.
Kind regards,
Anne-Marie.
It took 3 days and numerous calls to…
It took 3 days and numerous calls to try to report the fault
11 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are sorry to hear of your experience, Marc. To allow us to look into the delays and ensure that the service is improved in this area, please respond to the Trustpilot verification email with your details.
Kind regards,
Anne-Marie.
Fast efficient service
Fast efficient service
The mobile home service is extremely impressive
The cost is really fair
I would definitely use again if I ever needed to have my device repaired again
Hassle free mobile service
From the start until the end no dramas hassle free
1 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ian. We are delighted that you found the service we provide fast, hassle-free, and efficient.
Kind regards,
Anne-Marie.
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