Richardson & Starling Avaliações 

271
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Paul and Darren came to my home and undertook damp proof work in my home. There were work was of a very high standard and they treated me with absolute kindness and respect.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was a breath of fresh air we previously had a company Park Home Scotland who were cowboys (Avoid) trying to just rip people off. Booked a survey With Richardson &Starling and surveyor Jack Cow... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de impermeabilização

Escrito pela empresa

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

271 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(271)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Hard working staff worked above and…

Hard working staff worked above and beyond to do a proffessional top quality workmanship. John and calvin .
And the subs sparky and the plumbers.

18 de janeiro de 2024
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time to review your experience with Richardson & Starling. We are sure that John and Calvin will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Avaliado com 5 de um total de 5 estrelas

Great guy's doing a much needed job.

came to sort some rising damp in my bedroom. Kris and Alex have done a fantastic job. walked me through what they were doing and how long the work would take. left the work are nice and clean after.

15 de janeiro de 2024
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by the team and we'll pass on your comments to them! We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Damp treatment

Both Alex and Kris were on time,
an excellent job done and finished on time, left no mess, friendly and professional,

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Richardson & Starling

Resposta da Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by the team, and we'll pass on your comments to them! We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Under floor insulation

Brian and Daniel just finished work on my house, insulating under the floor. They were both very pleasant, were hard working, did the job without any issues and once finished they cleaned up afterwards.
I would thoroughly recommend Richardson and Starling.

19 de dezembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for the positive review. We'll pass on your comments to Brian and Daniel and look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Very professional

Good communication, and apart from the job in hand gave very useful advice

12 de dezembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Avaliado com 5 de um total de 5 estrelas

Amazen work by kevin and george defo…

Amazen work by kevin and george defo gave 100% in there work am so pleased with the end results have already recommended the company to a few people, kevin and george were so friendly and hard workers so thank you

23 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for your positive review Natasha, we appreciate you taking the time to leave feedback on your experience with us.

Avaliado com 5 de um total de 5 estrelas

Ben and John very good help

4 de dezembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you Lee for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Avaliado com 1 de um total de 5 estrelas

Would never and will never again use…

Would never and will never again use this company. From start to finish disgracefully amateur. The fact they offered £200 off the price and then accepted £400 off tells you everything you need to know. AVOID AVOID AVOID. Horrendous workers, and especially dreadful management.

29 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

We appreciate your feedback and are pleased that we were able to reach a solution with you.

Avaliado com 5 de um total de 5 estrelas

First class workmen and very friendly…

First class workmen and very friendly and helpful,very professional

29 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Hi Jon, thank you for your review, we appreciate you taking the time to leave feedback on your experience with Richardson & Starling.

Avaliado com 5 de um total de 5 estrelas

We had a survey carried out by Craig…

We had a survey carried out by Craig because we had high humidity issues within the house. He was very knowledgeable, candid and honest. He was proffessional and gave us his diagnosis along with a resolution that we could work toward. I have faith and trust in his assessment.

22 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Craig will be thrilled to hear that they earned yet another positive review for the company! Much appreciated

Avaliado com 5 de um total de 5 estrelas

First class job from Hawick office at…

First class job from Hawick office from start to finish at Millcroft, Dunglass - friendly, efficient and tidy. Thank you.

20 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that the team at Hawick will be thrilled to hear that they earned yet another positive review for the company! Much appreciated.

Avaliado com 5 de um total de 5 estrelas

Kitchen Floor

We had our kitchen floor done today as we had woodworm the guys done an excellent job no mess nothing was too much trouble for them .
The guys tidied up everything they really went over and above and I can't praise them enough.
This is an excellent company and I highly recommend them 5 stars isn't enough brilliant job .

22 de novembro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for your review Joe, we really appreciate you taking the time to leave us feedback. We look forward to working with you in the future.

Avaliado com 1 de um total de 5 estrelas

Ridiculous Pricing

We have a very small damp issue in our downstairs toilet (1.5m x 1m). Asked R&S if they would be able to come round to look at it and recommend a fix. We were informed they could but to prepare a written quote it would cost £180. The kicker is that if we needed work done then even if we got it done by R&S it would NOT be netted any final bill. They can do an email report for less but tough luck if you actually want them to do the work - you then have to cough up the difference (and again no netting off).

So regardless if you have a very small damp issue or a really significant one its the same charge. I am no damp specialist but pretty sure our problem is tiny compared to majority of damp issues they attend to.

It is a ridiculous pricing strategy from a supposed national, highly reputable company. God knows what their actual charges would be for actual work done. Put me right off using them and currently looking elsewhere

31 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for your feedback Mr Davidson. Our survey fee includes an appointment with our PCA qualified surveyor who will attend the property and assess the issue, produce a detailed report, specification for treatment and a value for money quotation for any repairs that may be required. In some instances, the survey fee may be reduced if works are progressed with Richardson & Starling.

Avaliado com 1 de um total de 5 estrelas

Edinburgh office

We’ve received very poor service from Richardson and Starling’s Edinburgh location. So much so that we are on day 10 of what we were told was a 3 day job and it’s still not finished. To make matters worse, we have had no communication since last Tuesday when we were told someone was calling back to confirm the next steps. We’ve called the office and emailed but still nothing.
I’m hoping someone in their office might read this and call to follow up and finish their work which has been poor to date.
Very disappointing as they had come recommended but our experience has been very poor

16 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

We are sorry for your experience, our Manager will call you to discuss the situation with you.

Avaliado com 5 de um total de 5 estrelas

Good time keeping great work great guys…

Good time keeping great work great guys second time doing working for us amazing job.

27 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for your review Mia, we appreciate you taking the time to leave feedback on your experience with us and look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Workmanship

Had this company do work for me recently,the standard of workmanship was excellent it was a damp course and plastering I had done would highly recommend them

19 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by our team. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient, very helpful, good advice and very friendly. Identified the problem straight away and was sent a report same day.

14 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time and rating your experience with Richardson & Starling. Your feedback is much appreciated!

Avaliado com 5 de um total de 5 estrelas

Graeme and jack have been amazing!

Graeme and jack have been amazing!! Very professional and very polite. Always keeping me aware throughout the job. Left the area very clean and tidy after the job was done. Couldn't have asked for better workmen from Richardson and starling

13 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by Graeme and Jack, and we'll pass on your comments to them! We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Highly efficient

R&S were highly efficient throughout the process of the wood treatment work I had done. They offered a competitive price and were available at relatively short notice to carry out the job.

12 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review Steven. We're thrilled to hear you are happy with the work carried out by our team. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

The team at Richardson and Starling did…

The team at Richardson and Starling did a great job in arranging and completing the work at my new property. Special thanks to Jason, Jodi, Jamie, Cameron and Stuart.

9 de outubro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for your positive review Lesley, we appreciate you taking the time to leave feedback on your experience with us.

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