When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Ver mais
A empresa respondeu
A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... Ver mais
A empresa respondeu
Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,
A empresa respondeu
My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.

Resposta da Richer Sounds - Bath
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service

Resposta da Richer Sounds - Bath
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.

Resposta da Richer Sounds - Bath
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds

Resposta da Richer Sounds - Bath
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.

Resposta da Richer Sounds - Bath
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!

Resposta da Richer Sounds - Bath
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.

Resposta da Richer Sounds - Bath

Resposta da Richer Sounds - Bath
Excellent service at Bath store. Order was delivered quickly and on time.

Resposta da Richer Sounds - Bath
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.

Resposta da Richer Sounds - Bath
Good advice, prepared to demonstrate my requirements on preferred product.

Resposta da Richer Sounds - Bath
Went out of the way to supply me the item from stock so I could collect on the day I had planned all went well
Great customer service, very helpful and and experienced gentleman who helped us. Delivered next day and good price.
Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.
Fred was knowledgeable friendly and helpful

Resposta da Richer Sounds - Bath
Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.

Resposta da Richer Sounds - Bath
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.