Richer Sounds - Brighton Avaliações 

2.581
•
O TrustScore é 5 de um total de 5

4,9

54 London Road, BN1 4JE Bridhton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy! At eac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arriv... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.581)

24.500 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Helpful

Helpful, good selection and competitive prices.

30 de janeiro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Well recommended speakers-perhaps…

Well recommended speakers-perhaps alittle pricey .
Stylish and look the part
Magnificent sound even at low volume.
Lovely profesionable installer. Highly recommended.
WELL DONE EVERYBODY!!!!!

17 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

TV b£42 Cheaper than Amazon

TV £42 Cheaper than Amazon, Staff member at Brighton Store carried the TV to my car. Friendly bunch,

7 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Rosie is Brighton is super friendly

Rosie is Brighton is super friendly, super helpful and already ready to offer a great deal. My go-to place for a happy buying experience! Many thanks.

28 de julho de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 4 de um total de 5 estrelas

Excellent product quickly delivered

Very helpful even explained how to get back to the train station

9 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Wonderful Service.I bought a Ruark R2 which was…

I bought a Ruark R2 which was delivered very quickly by normal delivery, which subsequently proved to be faulty. We telephoned the Brighton shop and spoke to Toby who was our salesman. He said he would arrange collection and offered an immediate replacement. We had ordered a cream model, but the only ones in stock were dark brown, we decided to go ahead with a straight swap. Phone call re this made in afternoon. The following day the replacement arrived at about 11am, the faulty model was collected and the replacement was the set up. We preferred the replacement's colour when it was unpacked, the sound is absolutely great, but it was all overshadowed by the amazing service Tobi at Richer Sounds in Brighton gave us, genuinely second to none. Nothing was too much trouble for him. I have bought a number of items from Richer Sounds through the years, all of it is still going strong (oldest item CD player now 33 years old!) So thank you Richer Sounds with a special thanks to Tobi for providing such amazing service. Brian Simmonds

10 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Clear, sound advice and services

Clear advice, professional execution, friendly

11 de agosto de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Great knowledge got us exactly what we needed...honest and friendly..very happy with the whole experience and my new amp!

6 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Good price

Good price. Friendly service.

6 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Informed and helpful advice, happy to take questions and provide suggestions made choosing our tv a comfortable experience. Simple, straightforward ordering. Collection available a day ahead of expected date. What's not to like.

5 de setembro de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Whilst there was an issue with a buzzing sound which led to me returning to the shop, I cannot speak highly enough of the staff who were very proactive in finding a solution. Great customer service and a very good product which we’re very happy with.

28 de agosto de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

My AV was turning off randomly

My AV was turning off randomly, I ordered a new one but found it would not set up and was stuck in a loop. Richersounds replaced. But even new one had same issue. My old one I got working by turning off hdmi cec. So asked for refund.I would not buy from anyone else as service with richersounds is 10/10

4 de setembro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Even when I had problems

Brighton Richer Sounds - Even when I had problems, the service was exemplary. The staff member who sold me the item — and later resolved my issue — was very professional and knowledgeable at all times. Everything was handled quickly and with real care. The after‑sales support is outstanding, and it’s the main reason I’ll happily buy from Richer Sounds again in the future.

28 de agosto de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Always excellent

Always excellent

27 de agosto de 2026
logotipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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