Richer Sounds - Bristol Avaliações 

2.819
•
O TrustScore é 5 de um total de 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(2.819)

24.500 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good service- eventually

Good service- eventually

23 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Super knowledgeable and helpful

Super knowledgeable and helpful. Also put a smile on my face with the level of enthusiasm for the quality of sound and wires in a digital and Bluetooth world! Always a pleasure to stop by!

22 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Fantastic store

Fantastic store! They were so helpful in helping us to choose a new tv, and offered us a great price. Helped us load it into the car, and also disposed of our old tv. The customer service here is second to none. Highly recommended!

19 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

LG TV

Linda very helpful and understanding as I had been helped by my nephew, who had agreed a good price talking to Dave. She found the TV I needed to order and the agreed price. The TV was delivered a week later, so very good service.

17 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Staff were very friendly helpful…

Staff were very friendly helpful couldn’t ask for more , never going to Currys again !

18 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Always great service as usual

Always great service as usual. Needed a cheap h-irez audio player and the little Snowsky has been great - once I figured out how to use it, as it's a bit trial and error. But once I worked it out it was good to go. Just one little note. These things claim to support FLAC, and they do, just not all encoding formats. Unfortunately this doesn't want to play the Flac files my Android device happily plays. Live and learn.

17 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

RS Bristol let me compare 3 products

RS Bristol let me compare 3 products (4 figure all in 1 receivers), side by side in their room. AFAIK noone else had this option available. Really happy I could make an informed choice

18 de julho de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I had a picture problem with my new…

I had a picture problem with my new Samsung TV. After explaining the issue I was given the service number for Samsung who were able to guide me through all the indepth settings which took just under 15mins. Result all is now fine. Happy customer.

15 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great customer service again, repeat customer

The personal touch and customer service keeps me coming back to Richer Sounds.
This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one person, Jonathon, who then sold me and even met me at the store when i collected them.
Thanks for a great sevice

8 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very happy with recent order

Very happy with recent order. Delivery was fast. Item is as described with 6 year warranty. Have been purchasing quite a few stuffs from richer sounds recently and they never disappoint me.

10 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, especially as I tend to be garrulous and digressive when trying to deal with problems on the telephone. No infuriating on- hold music.

12 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Always great service

Always great service, would never buy from anyone else especially TVs.

20 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I walked into store and was greeted…

I walked into store and was greeted straight away to offer help. The staff were friendly, knowledgeable and just understood what I wanted. They showed me 3 options, and it was clear that 2 of them were a great match. I picked, placed the order for delivery, and was out the door happy... All in maybe 10 minutes.
I know the temptation in these situations is to get see the products, and get the advice, then go find it cheaper online. If everyone did that, these shops wouldn't exist... And to be honest, having now looked, the price was spot on too.

10 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Good service.

Went to the Bristol store late pm on Sunday the 6th September and purchased a Denon turntable ..No problem at all and was served by a very helpful assistant ..and very pleased with the turntable, I’m now able to play my LPs from way back …thanks

6 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Friendly, professional and easy to understand advice and information. So useful when making decisions .... thank you to staff at Bristol shop ( Whiteladies road)

8 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Sixties memories

We are an older couple just wanting a turntable to play are sixties records. the service was excellent, we bought a turntable and speakers At home we put it together but on trying to play the records, they did not sound good We returned to the shop and explained are problem. We asked if they would try and play the record on the their turntable (same as what we had bought), The sound was great and they explained what they thought we needed to do. At home we did what they said and the sound was brilliant. We can only say the service was great and all done with a smile

1 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - superb company

2 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 4 de um total de 5 estrelas

Staff were friendly. and helpful

Staff were friendly, helpful, and I felt I was given good advice, but without undue pressure. I'm very pleased with the Argon Audio Fenris system I eventually bought.
If I have future audio needs, I will certainly go back to Richer Sounds, Bristol [ Whiteladies Rd]

7 de setembro de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Richer experience!

Totally brilliant service from start to finish. Let us take our time, plenty of options to choose from. Did us a great deal, what's not to love. The staff were top notch, very knowledgable, wouldn't hesitate in using them again.

27 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

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