Richer Sounds - Bristol Avaliações 

2.819
•
O TrustScore é 5 de um total de 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.819)

24.500 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staffs were very experienced

The staffs were very experienced, they quickly identified the television that I needed based on my budget in record .

17 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great company.

I ordered and paid online for collection at the Bristol store. It was straightforward and the price was reasonable.
I was given a call the next day to say my order was ready so I went and collected it.
The whole process was easy and the staff were friendly, polite and professional.

17 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

​Fantastic experience.

​Fantastic experience at Richer Sounds Bristol. Mark and his team were incredibly knowledgeable, patient, and took their time to talk me through my options. Ended up with a great setup.
Have used them for many years and had no problem taking friends and family there too.
Top-notch customer service—I wouldn't go anywhere else.

15 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

The person who served me understood…

The person who served me understood quickly what I was looking for- took me those items and explained , clearly the difference between them.
It was easy then, for me, to decide which one suited me best and I made the purchase

14 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

People were fantastic

People were fantastic, service is excellent.The refundable (if unused)six year paid guarantee is a no brainer and seems unique to Ritcher sounds it gives you confidence in the products and piece of mind,must make sure you redeem within two months after the six year.Well done!

13 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Advice and assistance was excellent

Both advice and assistance were excellent. So refreshing to speak to someone who really really knows their product.

12 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

Great advice and service

Great advice and service - only the stock levels and delivery let them down.

9 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Store staff were super friendly and…

Store staff were super friendly and nothing was too much trouble including a helping hand to the car with my 65” HiSense purchase. I go back to these guys every time I require a tv or audio equipment because they genuinely care about giving the best advise to you. Keep up the great work.

10 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I wanted to update my hifi

I wanted to update my hifi, so choose Richer sounds Bristol. I went for a package deal, but they didn't have the amp there. It was ordered and came Monday, but I wasn't able to pick up until Saturday. I went on Saturday and as soon as I walked in the sales assistant recognised me and got my equipment and took it out to my car. Very good service and very polite. Thank you, I'm now at home enjoying David Bowie

15 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Repair and new purchase…

I broke something on an old CD player and Richer Sounds service was great - all fixed, good price and excellent communication over timeline.

When I picked it up I purchased a new amp at the budget end of price range - the advice was great as was the service in the Bristol store - I’ve been a customer for years and every visit I get the same excellent experience

8 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Knowledgeable

Knowledgeable, polite and great value

7 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds is my go to place for…

Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best prices too. I wouldn’t shop anywhere else for TV and Hifi as you always get the best deals and service.

4 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Start to Finish

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collection was quick and hassle-free. Very pleased with the service and would definitely recommend Richer Sounds.

31 de julho de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

The help and knowledge received when…purchase of speakers and Amp

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor standing speakers). Will be returning for Cd player and to upgrade my turntable.

2 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Exceeded all my expectations

Exceeded all my expectations. Professional, reliable, best price, quick friendly delivery. Best Service Ever!
Highly recommended.

2 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

The shop staff were very friendly and…

The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.

1 de agosto de 2026
logotipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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