Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver mais
A empresa respondeu
All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Ver mais
A empresa respondeu
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Ver mais
A empresa respondeu
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really easy to order and got a call to say when it was ready to collect

Resposta da Richer Sounds - Cheltenham
I was made aware of a very good offer for a LG TV through being a VIP member. I had been considering upgrading, so I called into the Richer Sounds shop in Cheltenham and the very knowledgable guy who served me had everything sorted in good time and it was delivered, as directed, to my home the next morning. Great all round service thank you.

Resposta da Richer Sounds - Cheltenham
Representative was extremely helpful and friendly at helping finding the product I wanted and gave a few tips that helped significantly on setting up the equipment.
Because it was raining quite heavily outside they offered assistance at making sure I and the product didn't get wet. Will definitely use again for more items!

Resposta da Richer Sounds - Cheltenham
When I arrived at Richer Sounds there were two staff members and an existing customer. Immediately a staff member turned to me and was with me for the full time I was in the store and had purchased a Samsung TV, probably approaching an hour, I wanted to replace an ageing Sony. We narrowed the choice down to a TV of the right size, at an acceptable price and with particular facilities I wanted. All my questions were answered. I was giver an idea of when to accept delivery. It was delivered two days after my visit to the store.

Resposta da Richer Sounds - Cheltenham
Excellent sevice from Jason, all staff were very friendly and helpful . Must not forget Andy from Sparkes he was so kind and did not rush, did all setting up of the TV for us. Would think Richer Sounds and Sparkes are a great partnership.
Sheela Greenway ( satisfied customer)

Resposta da Richer Sounds - Cheltenham
Good clear advice, not only from the person dealing, but from other members of staff too in connection with a technical matter. Also very helpful in checking that my hearing aid bluetooth connection worked with the TV.

Resposta da Richer Sounds - Cheltenham
Would recommend to anyone as a great experience and price. Collected from store in Solihull, very good service. When I got the earbuds home, one was not working (manufacturer’s error), great service from Cheltenham branch who replaced them immediately. Very pleasant staff as always. Great help offered.

Resposta da Richer Sounds - Cheltenham
First rate company in every way,Knowledgeable staff and great customer service .

Resposta da Richer Sounds - Cheltenham
Helpful customer service and exactly the products I wanted at a reasonable price. The only downside was that I was not told that I would need a connecting cable to link the devices I purchased. Delivery was quick and efficient.

Resposta da Richer Sounds - Cheltenham
Visited Richer Sounds in Cheltenham to enquire about a streamer with a CD player. Spoke with Richard who suggested I look at the Eversolo play CD edition. No sales pressure whatsoever simply good solid advice. Returned a few weeks later and purchased the item along with Dali speakers. Delivery took one week. Now installed and very happy with sound and quality.

Resposta da Richer Sounds - Cheltenham
Supplied just what I wanted and at a very good price.

Resposta da Richer Sounds - Cheltenham
I wanted to buy an Audiolab 7000A amplifier and the Cheltenham branch had one that a previous customer
had tried out but had rejected it so I was able to buy it
at over £100 less than its list price. Since then I have listened to music using most of the inputs both digital and analogue.The sound quality is superb even legacy
sources like my cassette deck sounds great. Highly recomended.

Resposta da Richer Sounds - Cheltenham
Purchase of TV at Cheltenham. OAPs, knew what we needed and Mandy (known from previous purchases and very helpful) checked options and a TV bought without further ado. Delivered as arranged. Great service!

Resposta da Richer Sounds - Cheltenham
I got unexpected good information and advice which worked well

Resposta da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham
Shop/demo of kit was great, staff at Cheltenham very helpful.
Only letdown (which I don’t hold Richersounds directly responsible for) was my amp delivery arrived a day late when I had taken time out to be available on the arranged delivery date (FedEx were the issue- Leak use them it seems, to courier their goods)

Resposta da Richer Sounds - Cheltenham
I popped into the shop to discuss my purchase with your team, before progressing with the order. Excellent service as always

Resposta da Richer Sounds - Cheltenham
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.