Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... Ver mais
A empresa respondeu
Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others
A empresa respondeu
The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
31 High Street, GL50 1DX, Cheltenham, Reino Unido
- 0333 900 0057
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality product at a fair price
Good quality product at a fair price. The staff were very knowledgeable and helpful especially Jason.
22 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your 5 star review!
I received excellent product…
I received excellent product information and advice on the phone. It’s great to speak with a real person. My new TV arrived the following day. Excellent service.
20 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your 5 star review!
The helpfulness of staff polite and…
The helpfulness of staff polite and considerate attitude. When I had a problem it was delt with efficiently. I left the store happy. Thank you.
18 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
great service as usual
18 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your wonderful feedback
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Good products and technical help.
Web site provided good product information that was supported by helpful technical support from store. Easy ordering process. Efficient delivery. A very good buying experience.
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Great service
Great service and a good deal and great comunications would highly recommend.
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
A positive experience 🙂
The staff were knowledgeable, friendly and very helpful even though busy. I felt like they cared about what my needs were and how they could help. I will use richer sounds Cheltenham again - and I live in the north of Scotland!
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great helpful advice from knowledgeable…
Great helpful advice from knowledgeable & friendly staff, & an excellent range of products at prices to suit your budget. Just what you need.
11 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your great feedback and for supporting local business.
Guys in the store were great
Guys in the store were great, I got an open box product with a nice discount and the speakers I got have been amazing. I highly recommend the Cheltenham store
7 de fevereiro de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect from initial visit
Perfect from initial visit, to sound demo and then reduction at end. Great service and pricing.
6 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All ways a reply from staff excellent…
All ways a reply from staff excellent communication quality products just bought my forth product .
Steve
Staff (Mandy)
1 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Best place for friendly, informative staff.
Jason was very helpful, he sourced the turntable I wanted from another store so I didn’t have to wait for stock to arrive. All in all a very good experience. It’s my go to place for hifi.
30 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great product...great service!
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
29 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff member found some old stock to…
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previous visit when listening to what I wanted. Great experience all round. Thank you all 👍
28 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All the team at Richer sounds in…
All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Always felt I was in safe hands with team. Many thanks.
16 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Amazing service start to finish
Amazing service start to finish. Highly recommend
11 de junho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.