I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... Ver mais
A empresa respondeu
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Ver mais
A empresa respondeu
Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... Ver mais
A empresa respondeu
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
482 Chiswick High Road, W4 5TT, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As soon as I walked in the Chiswick store, I felt welcomed and taken care by Simon.
He listened to what I was looking for and helped me to match my needs with one of their products.
Highly recommended 😊

Resposta da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick
Staff was so helpful and solved my problem very quickly and efficiently

Resposta da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick
Purchased an LG OLED 77 Inch TV from Richer Sounds. The price and customer service was exceptional.

Resposta da Richer Sounds - Chiswick
Friendly, knowledgeable and helpful staff who don’t make you feel intimidated by the tech!
Reasonable choice of stock for a small store.
I also love that you are employee owned.

Resposta da Richer Sounds - Chiswick
Exceptional customer service. Had a free home visit to work out the best product for my home. Received advice shortly afterwards and am very happy with the projector I bought. Thanks Simon!

Resposta da Richer Sounds - Chiswick
Helpful and highly capable staff, solved a simple problem with some lateral thinking.

Resposta da Richer Sounds - Chiswick
Fantastic customer service from start to finish. Given that this was my first visit to this particular branch, I was very impressed with the professionalism and the expertise of the staff. I purchased an audio system but will be going back in the future to buy a TV. A very special thank you to Simon who went that extra mile!

Resposta da Richer Sounds - Chiswick
We came in to ask why our TV refuses to connect to the Sky satellite dish in our block of flats. Even though we were likely to be low value (or actually no-value!) customers the staff were incredibly friendly, polite and helpful. Unfortunately the FreeSat box we bought had to be returned, but even then the people in the shop were absolutely great in advising us to get our TV through a Firestick (which we hadn't thought of ..!). When our current TV expires (not long now) we shall without hesitation buy a new one from Richer Sounds in Chiswick. What a lovely bunch of people.

Resposta da Richer Sounds - Chiswick
Ive been using this company over 20 years
there always friendly and very helpful
If i have a problem its sorted strait away

Resposta da Richer Sounds - Chiswick
Ordered on the phone spoke to Ordered. Spoke to some bloke ( sorry can't remember his name ). Excellent service would highly recommend Richer Sounds.

Resposta da Richer Sounds - Chiswick
Got transferred to the Chiswick shop as the call centre was busy. Spoke to a lovely helpful human who explained some details to me and advised me what to buy. Even told me to order the adaptor thing I needed on Amazon and what brand to buy.

Resposta da Richer Sounds - Chiswick
This review came before delivery of goods. I had been advised delivery could be between 7 to 10 days. As for customer service experience so far, the manager at Chiswick and a member of his staff were fantastic to deal with. If the end goods are as good as the service received to date then, I'm in for a treat.

Resposta da Richer Sounds - Chiswick
Great service from very knowledgeable staff which is rare in our experience
Thanks Richer Sounds. We would highly recommend you

Resposta da Richer Sounds - Chiswick
I got some advice in-store at Chiswick before going home to do a bit more research. Ended up buying online at Richer Sounds and the browsing/checkout/delivery processes were all smooth. Am always very impressed with Richer Sounds whether in-store or online.

Resposta da Richer Sounds - Chiswick
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.