Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Veja o que dizem as avaliações
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Ver mais
A empresa respondeu
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Ver mais
A empresa respondeu
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
- 0333 900 0093
5,0
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Faultless delivery
Faultless delivery, Gareth and Karol were polite and helpful. They phoned me 10 minutes before they arrived to let me know.
8 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Warwick and paul quick to arrive and…
Warwick and paul quick to arrive and very helpful with moving package on delivery
8 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Superb from start to finish
Superb from start to finish.
Had a SMS and time, made a call to say I wasn't going to be in. The driver said he would see if he could get there for a time that worked and would call me 20 mins befoer.
All of which happened and was delivered
Superb service
7 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Excellent service in all respects
Excellent service in all respects. One of the best I have come across.
Very professional, courteous staff.
7 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great service throughout
Great service throughout, was kept in form throughout every stage, very polite and helpful staff both in the shop and on delivery.
7 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thank you for your wonderful feedback
Great experience from start to finish…
Great experience from start to finish purchasing from Richer Sounds. Kept up to date with delivery schedules. Very polite and helpful drivers (Trav & Paul).
Great to see that Richer Sounds also support Easyfundraising so earnt a local charity some funds.
7 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Great clear quick friendly service.
Great clear quick friendly service.
7 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great communications
Text with ETA day before.
Gareth telephoned 30 minutes before he delivered the TV.
Left it in the lounge and took photos to confirm no damage.
Excellent
6 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent price and quick, friendly delivery.
First of all the the price of the TV ordered was excellent. Delivery was quick and the delivery drivers were very courteous and a credit to the company
6 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great communication and very polite
Great communication and very polite. Well deserved 5 stars.
6 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
1st class service from start to finish
1st class service from start to finish. Kept informed at all stages. Couldn't ask for more.
6 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really friendly and helpful
6 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent service and delivery
Excellent service and delivery. Gareth and Paul were friendly and professional.
30 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Very politinyte and helpful delivery driver
Very polite and helpful delivery driver
No problems 😊
5 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect!
Gareth provided updates as he approached and let me know when he was 30 minutes away. He then carried the tv to my room of choice. Super-efficient service!
5 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
I would say one of the best customer…
I would say one of the best customer service in this specific industry, every time I phone for update on our order, Richer Sounds staff was amazing. Just because of this, I would never use any other company for my next big purchase.
27 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gareth contacted me to give me the time…
Gareth contacted me to give me the time slot, texted again to inform when he would be arriving and rhen arrived spot on. He was very friendly and helpful. Excellent customer care.
29 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thank you for your wonderful feedback
Great experience buying a tv from…
Great experience buying a tv from Richer Sounds. Communication and the speedy delivery was top notch. Decent delivery guys as well.
1 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The tv was delivered on time and we got…
The tv was delivered on time and we got a text from Gareth and Mark to say they were 15mins away. A very good service and I am very pleased with the service.
1 de maio de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from Richer Sounds
Excellent service from Richer Sounds. A huge thanks to Zak and Mark for the smooth and professional delivery. Highly recommended
30 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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