Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver mais
A empresa respondeu
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver mais
A empresa respondeu
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver mais
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This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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This is the second time we are buying a TV from this company the service is exceptional from start to the television arriving. Thank you all at the Richar Sound team.

Resposta da Richer Sounds - Distribution
Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2 days later. He text in the morning to advise our slot and adjusted his schedule to suit our availability. What a very pleasant experience this has been. A full 5 stars all around. Thank you

Resposta da Richer Sounds - Distribution
Brilliant service. I was kept up to date with my order and my delivery, very friendly delivery driver as well. Would highly recommend using them.

Resposta da Richer Sounds - Distribution
By far my favourite delivery guys, Gareth and Karol were excellent as always. Already looking forward to spending kore money with Richer Sounds, they always come through.

Resposta da Richer Sounds - Distribution
Zak & Ian delivered today. Really nice guys. Friendly, helpful and keen to make sure my experience was top notch. 100% happy, cheers Zak & Ian

Resposta da Richer Sounds - Distribution
Had delivery of new TV today from Gareth & Mark. Got a courtesy call 30 mins before they arrived, all on time and about as quick and efficient as you could ask for.
Spot on!

Resposta da Richer Sounds - Distribution
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn't be available.
As a bonus, was advised on dealing with interference and connection problems with my home HiFi system already installed.

Resposta da Richer Sounds - Distribution
Good service and nice person

Resposta da Richer Sounds - Distribution
Great communication pre delivery. Lovely guys. Helpful - and provided good advice on how to situate the TV. Excellent service. Please pass on our gratitude.

Resposta da Richer Sounds - Distribution
Can’t fault Richer Sounds great delivery service
Text with 2hr time slot and telephoned 1/2 hr prior to delivery
Bang on time thanks to Paul and Karol definitely
Recommend 😊

Resposta da Richer Sounds - Distribution
Excellent service. On time and kept us updated.

Resposta da Richer Sounds - Distribution
Fantastic in store service from Jacob I the Stoke branch very knowledgeable. Karol and Paul the delivery team on time careful and polite.
Thank you

Resposta da Richer Sounds - Distribution
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way the delivery....just blown away with everything. Big thanks to Gareth and Mark

Resposta da Richer Sounds - Distribution
Great lads Gareth and Mark delivered our Tv and Soundbar in the timeslot we were given. Very satisfied with this delivery..thankyou

Resposta da Richer Sounds - Distribution
Easy purchase good people to deal with. Delivery on time which is always a surprise these days.

Resposta da Richer Sounds - Distribution
Very helpful lads, no problems with delivery.

Resposta da Richer Sounds - Distribution
Slick, great comms. Good delivery team kept us updated on the day. Thanks to Gareth and Mark

Resposta da Richer Sounds - Distribution
Richer Sounds is a great company to buy off, I have used them many times. This delivery of a Samsung tv by Karol and Paul was very efficient. I was given a delivery slot (only two days after ordering) and Karol rang me when they were ½ hour away. All good! 👍

Resposta da Richer Sounds - Distribution
I received a text giving me a 1hr delivery slot which was great. Gareth and Mark rang to say they were going to be early if that was ok which is was. They were very polite and professional and provided an excellent service. I am very pleased with the experience and would highly recommend.

Resposta da Richer Sounds - Distribution
Arrived on time following Gareth’s phone call and he very kindly carried it into the house to allow easy unpacking. Top job

Resposta da Richer Sounds - Distribution
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