Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... Ver mais
A empresa respondeu
Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... Ver mais
A empresa respondeu
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... Ver mais
A empresa respondeu
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Incredibly helpful delivery team. Arrived promptly and phoned before arrival. Clearly explained the guarantee and process should there be any issues. Highly recommend!

Resposta da Richer Sounds - Distribution
Trav and Zak came to deliver my Tv this morning. They rang me before and asked if they could deliver earlier than time advised. So they came earlier and followed my instructions as my property is not easy to find. They brought there in and placed in where I wanted it. They were super friendly. I was very impressed with customer service. Thanks so much.

Resposta da Richer Sounds - Distribution
Great communication from clicking the Order button on the website through confirmation of order, confirmation of shipping, to a phone call to let us know delivery when delivery was 15 minutes away.
Nothing was too much trouble for Gareth and Mark - cheerily and willingly offering to deliver my new TVs to the exact room, even checking if I'd rather them remove their shoes.
As ever from Richer Sound, superb, courteous, quality service, which I genuinely can't fault.

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Had a text to give me an arrival time and spot on time. Very polite with good manners. Very easy to talk to so very pleased with my delivery.

Resposta da Richer Sounds - Distribution
Excellent products first class delivery

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Great service, informed of my delivery window well in advance. Delivery driver called beforehand so I could be ready for them. Carried my order into the house. Very friendly guys, happy with the service.

Resposta da Richer Sounds - Distribution
Tracy and Paul were very friendly and efficient and kept me updated with the time of delivery

Resposta da Richer Sounds - Distribution
What a lovely , friendly and helpful guy the delivery man from Richer Sounds was.
He carried the box into my kitchen. Explained the customer service options I had
Gave me amazing confidence in customer support and care.
Honestly I am a convert to Richer Sounds based in this experience alone.

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Used free delivery service, so delivery scheduled for 27th July. Delivery took place on 24th July. Great service.

Resposta da Richer Sounds - Distribution
Everything on time, good communication, and Rob the delivery man was very polite

Resposta da Richer Sounds - Distribution
Brilliant helpful service from Karol and Richer sound

Resposta da Richer Sounds - Distribution
On time. Courteous and helpful.
Thank you Richer Sounds and your delivery team. 5*+.

Resposta da Richer Sounds - Distribution
Phoned to let me know when the delivery was to be made ....put the package where I asked

Resposta da Richer Sounds - Distribution
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the order up to my flat. Much better service than the normal delivery companies.

Resposta da Richer Sounds - Distribution
Brilliant service. The guys (Warwick and Paul) were friendly, speedy and went above and beyond to help out.
They have made my day.
Thank you so much both of you.
👍

Resposta da Richer Sounds - Distribution
Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in the next ten minutes if it wasn't a problem. Warwick and Rob were polite, friendly and placed the new TV carefully in the livng room. Great service.

Resposta da Richer Sounds - Distribution
Phoned half hour before delivery. Arrived on time. Delivery team Warwick and Rob were friendly and polite. Placed tv box exactly where needed. Offered advice about opening safely. Box was perfect, no scuffs, dents or holes.

Resposta da Richer Sounds - Distribution
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