New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
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Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
A empresa respondeu
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver mais
A empresa respondeu
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Ver mais
A empresa respondeu
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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From ordering to delivery - a seamless professional service. A great service from Zac and Ian who delivered our TV. They changed their delivery schedule on the day to ensure it was delivered at a time when I was in to receive it.

Resposta da Richer Sounds - Distribution
Awesome guy who kept me very well informed and helped me with getting item to location as I’m recovering from injury - very kind, prompt and efficient. Highly recommended.

Resposta da Richer Sounds - Distribution
Cannot fault the service from ordering my TV on Saturday afternoon over the phone to it being delivered today just 72hours later free of charge and the delivery man was extremely helpful. All in all would not go anywhere else to make a purchase.

Resposta da Richer Sounds - Distribution
Great product at the best price! Good delivery too.

Resposta da Richer Sounds - Distribution
Zak and Ian were early - they delivered a 65” TV straight into the lounge. Very polite and friendly - told me that if I have any problems to give them a call - customer friendly.

Resposta da Richer Sounds - Distribution
Zak and Ian rang before as they were going to be early to see if it was ok to deliver early rather than tell me they were coming early.
Very courteous and polite and put the package where I wanted it.
Top lads

Resposta da Richer Sounds - Distribution
The staff, product and pricing are all brilliant, but the delivery service left a bit to be desired.
Furdeco delivered the TV but it had received significant damage in transit and had to be returned. From looking at their reviews, there are repeated incidents on TVs being damaged in their care. For a 5 star service, I would urge Richer Sounds to find an alternative delivery service for fragile items.

Resposta da Richer Sounds - Distribution
I was advised of the expected delivery time by text. This was then followed up by a p/call from Trav who said he would arrive in 20 mins.
Trav was very polite, friendly and courteous, taking his shoes/boots off in the hall, before placing the item (tv) on the carpeted lounge.
The package was clean and undamaged.
Excellent Customer Service from Richer Sounds delivery.

Resposta da Richer Sounds - Distribution
Excellent customer service from the Richer Sounds delivery team, Trav and Rob.
Phone call to confirm time, volunteering to take shoes off at the door, very polite and friendly; all adding up to a good delivery experience and a very satisfied customer.

Resposta da Richer Sounds - Distribution
Gareth and Mark arrived when they said they would. They were very polite and courteous.

Resposta da Richer Sounds - Distribution
Great experience from start to finish. Delivery guys Trav and Rob were very professional, even suggesting some tips on unpacking and setting up the television.

Resposta da Richer Sounds - Distribution
Very quick and efficient. Top class customer service as usual.

Resposta da Richer Sounds - Distribution
Zak was very friendly and took great care in delivering the item in the wet weather, thanks Zak

Resposta da Richer Sounds - Distribution
All good. Came on time and delivered. Nothing to report which is a good thing!

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Great service from Richer Sounds distribution team . Everything went to plan.
Initial 4 hour time slot provided at the time of ordering . Next morning narrowed down to a 2 hour slot . Gareth rang 15 minutes before arriving .
As expected TV was secure in manufacturers packaging .
Great communication from ordering TV to delivery.

Resposta da Richer Sounds - Distribution
Karel and Paul here the delivery guys who brought my TV. Both acted in a professional, helpful and friendly manner.

Resposta da Richer Sounds - Distribution
From ordering to delivery a very quick efficient service. Very happy customer.

Resposta da Richer Sounds - Distribution
Professional approach and excellent communication, particularly by Gareth and Mark who delivered our new TV right on time and were polite and patient in answering all of my questions.
Thank you Richer Sounds, you deserve more than 5 stars.

Resposta da Richer Sounds - Distribution
Excellent experience from start to finish. I ordered my first hi fi from Richersounds 30 years ago and the service was brilliant going back then. Glad to say nothing has changed.
They had the exact model we wanted with a £100 reduction so we ordered online. We opted for a next day delivery for under £10 (John Lewis was £100 dearer with a £20 delivery charge) and it was received 10.30 am the following day.
Very courteous delivery guys who were really helpful and who were reassuringly from Richersounds.
Fantastic service all round.

Resposta da Richer Sounds - Distribution
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