Richer Sounds - Holborn Avaliações 

1.332
O TrustScore é 5 de um total de 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.332)

24.620 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An almost impossible purchase!

Speedy collection, near impossible to believe that a multi-region DVD player (which also plays CDs), can be purchased new and under warranty for 3 years for £29, but it can. Bought to supplement a DVD gift for our neighbour's young children, who in the age of streaming did not have one! Served with a smile on collection, despite a price that probably leaves very little margin.

1 de fevereiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Really helpful on the phone, offered a great alternative deal as the item I was asking about was sold out. Visited in store and they upheld, and standard delivery was super quick. Speakers are great 😃

31 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Elliot was really helpful

Elliot was really helpful , very patient . Extremely pleased with my Arcam amplifier.

30 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great store, amazing staff!

It was a pleasure to visit this cozy musical store. Steve made me an offer I could not resist. Thank you for the the opportunity. I love the headphones!

30 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Purchase of Q Acoustics clearance speakers

Very quick reply to my email inquiry requesting cost and delivery of discounted Q Acoustic speakers which resulted in purchase of the speakers and very quick delivery. Thank you.

30 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Best place to buy audio-visual equipment

Richer Sounds has been my first (and usually only) shop to buy from. There are a number of reasons but three stand out. First is the staff, knowledgeable, friendly, ready to answer questions. Second the after sales service, on the odd time I've needed it they have been most helpful, third prices, Almost always either or near the cheapest and combined with points one and two the best buy. It seems invidious to single out one individual in a history of helpful staff but Elliot had all the qualities that make it such a pleasure to shop at Richer Sounds.

28 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

First class service

It’s a pleasure to visit a shop that is interested in ensuring that I buy the best equipment for my wants rather than something that might just about do, but is going to make them the biggest profit margin.

29 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

New Sennheisers don't like USB C adapter

Holborn extremely helpful, courteous.
Advice on new Sennheiser headphones. Purchased but didn't work with the USB C adapter that I had to use for my lighting phone. Very understanding and helpful.

29 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

A quality shop

The original advice was exactly what I needed to find what I wanted. Most helpful!
Once I had decided what I wanted, the purchase was completed speedily and hassle free.
At no time did I feel pressured into purchasing something I didn't need.
The product was delivered promptly and to the specified time.

28 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Cambridge headphone

Staffs was very helpful and knowledgeable about products. I have opportunity to try the product before buying. Room available for trial.

24 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Steve went above and beyond to sort out…

Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.

24 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service - out of the store in 3 minutes with factory packed Audio Technica turntable!

22 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

A1 company excellent service

Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company

21 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Easy purchase and super-fast delivery…

Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.

20 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Really helpful staff

Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.

20 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great service and quick delivery

I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.

18 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Product was an excellent fit to improve…

Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc

14 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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