Richer Sounds - Leeds Avaliações 

3.395
•
O TrustScore é 5 de um total de 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.395)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have used RS a few times now.

I have used RS a few times now.. The service is brilliant.. Never an issues. Great staff and no doubt I will be using them again in the future.. 5*...

20 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

A fast and rewarding transasction.

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on giving (no I´m not being paid hehe).. 5* service!

14 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Expert

Expert , friendly advice from the installers
Brilliant help from the advisors in the Leeds store

14 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish! From submitting a price match enquiry online, placing the order with a great store assistant who made it feel pleasant and effortless, to the helpful and friendly delivery drivers. Would highly recommend and will return for future goods.

16 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

The sales assistant Gavin was most…

The sales assistant Gavin was most helpful He knew what he was talking about . Overall a pleasant experience

14 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

As always the staff are super helpful…

As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.

14 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, quick delivery, excellent products.
Very helpful staff.

14 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I wouldn't buy a TV from anyone other than Richer Sounds

Spoke to Harry at the Leeds store on Friday. Very friendly and helpful. I was ordering a new Sony TV for a friend. The process was quick and easy and delivery was arranged for the beginning of the week. I received an email confirmation of the order once the process was complete. TV was delivered on Monday and communication up to the point of delivery was excellent. I've been using Richer Sounds for many years and I have always recommended them to others. The staff are always friendly, helpful and knowledgeable and the service is first class. The prices are always good and invariably the products come with a 6 year guarantee. A definite 5 ⭐️⭐️⭐️⭐️⭐️ from me.

17 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, above and beyond, excellent product knowledge. Very happy with my purchase. Thank you

9 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

All good and as promised

All good and as promised
Thanks to all

12 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Stylus Problem

I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchanging the stylus and upgrading to a new AT 95 VML which I can say is working fantastic.
The team are always great and listen and make you feel valued.
Well done 👏
Would highly recommend them for any purchase.

9 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I have been a customer with this…

I have been a customer with this company now for quite a few years and they are very helpful and knowledgeable about the products they sell. So all good .Thank you.

27 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Splendid all round service at the best price and 6 years warranty.

LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer.

Unfortunately when we switched in the tv there was a crack in the screen. Rang Richer Sounds & explained. Upon further inspection of the box there was slight crush damage to top left hand of box which matched where crack was. Sent a couple of photos & explained after speaking to the Leeds Store and an appointment was immediately made to deliver a new replacement and collect the damaged one on the 2 days later.

All went well, new tv is an excellent picture & easy to set up sound preferences.

Highly recommend the service from Richer Sounds so far. Many thanks

4 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

The staff at Leeds could not have been…

The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery

8 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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