Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Ver mais
A empresa respondeu
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Ver mais
A empresa respondeu
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
A empresa respondeu
Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras. Plus, I had it delivered,installed and set up... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
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Two visits to the liverpool branch next to the bombed out church near the top of Bold Street and both staff members who served me were very helpful, despite me only wanting speaker cables

Resposta da Richer Sounds - Liverpool
The sales person that dealt with my telephone sale(David Jones in your Liverpool Store)was extremely helpful and very professional.

Resposta da Richer Sounds - Liverpool
Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

Resposta da Richer Sounds - Liverpool
Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Resposta da Richer Sounds - Liverpool
Next day delivery and put in the house where required.

Resposta da Richer Sounds - Liverpool
Helpful staff and they had tyhe item I wanted

Resposta da Richer Sounds - Liverpool
Great time collecting equipment from Richer and getting a help fron staff.

Resposta da Richer Sounds - Liverpool
All my questions about the product I purchased was answered clearly.

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
Clear, accurate guidance. Item was ex display; went extra mile to source packaging.
But nothing I wouldn’t expect from your company tbh.

Resposta da Richer Sounds - Liverpool
I purchased a 48” TV from the Liverpool store which was just what I needed.
The sales man carried the TV out to my car and placed it in the back seat, which was great as it was quite heavy.
He was very friendly and helpful which I appreciated.

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
I've been shopping at Richer Sounds for 40 years and I have always received wonderful customer service. Justin is and always has been a great and helpful person.
Just love RS.

Resposta da Richer Sounds - Liverpool
I made my purchase of an LG OLED65C54LA and surround sound completely contrary to todays trend of viewing in shop and buying online. I researched everything online, then called the shop to match prices. Kelvin who answered was awesome, patient and professional. No need to match prices, they were already £200 cheaper than the closest online price.
I was purchasing across 2 debit cards (living beyond means as ever) and Kelvin patiently sorted the half price sound system discount despite it being 2 purchases (promo offer was for items bought together). Then he patiently waited while I screwed up several payment links. I hope the nightmares subside soon kelvin :)
Delivered just 18h later and perfect. I don't need to review the OLED TV or soundbar (if you know, you know).
Kelvin, thanks for the best transaction experience I have ever had.

Resposta da Richer Sounds - Liverpool
Purchased WiiM Ultra, gave us a VIP discount and delivered it next day.
Liverpool shop excellent and talked us through the basics which I guess are common mistakes when setting up over the phone. Waited on phone as I purchased. Seamless transaction.

Resposta da Richer Sounds - Liverpool
PURCHASED A SOUND BAR
Unfortunately, it was incompatible with my TV.
Richer Sounds refunded without any problem.
Great service as usual.

Resposta da Richer Sounds - Liverpool
We never shop anywhere else for electronic good. We have bought television and DVD players first many years. Staff are polite and very helpful. Very knowledgeable. I had a problem only twice with dvd players. They were replaced instantly. The VIP Club is amazing g for savings. Highly recommended.

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
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