Richer Sounds - Liverpool Avaliações 

2.963
•
O TrustScore é 5 de um total de 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(2.963)

24.593 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A charming young man went to great…

A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player without the RC as it is on a very low unit and I am disabled so getting down on my knees simply isn't an option. I have recently had an appalling experience with John Lewis and Miele which left me without a fridge, or my £1400, for over 7 months. They treated me with complete contempt playing pass the parcel with the blame, so I REALLY do know what good customer service looks like, and I got it at Richer Sounds!

18 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

The service was fantastic

The service was fantastic. Delivery driver was very pleasant and prompt. The 6 year guarantee is a game changer!
I couldn't recommend Richer Sounds any more.

16 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 4 de um total de 5 estrelas

Had to wait a little while before I was…

Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.

17 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for taking the time to leave your review. I’m sorry to hear there was a wait before you were seen, although I’m pleased the service you received once engaged was helpful.

We’ll share this feedback with the store to review how we’re managing busy periods and
if there’s anything further you’d like to add, please feel free to get in touch via the address below...

seniorcomplaintsteam@richersounds.com

Many thanks
The Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great experience with Richer Sounds Liverpool

Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds

15 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great Service as Usual

Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!

2 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Friendly helpful and knowledgeable…

Friendly helpful and knowledgeable staff. In particular Stuart who helped me through the various alternatives

8 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

The advisor who served us was great

The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!

8 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

The staff's in Liverpool branch are…

The staff's in Liverpool branch are very helpful and knowledgeable about the product they are selling. Transaction went well and has been delivered at the said scheduled time.

8 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great staff at Richer Sounds.

Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

30 de maio de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Great knowledge

The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

6 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for taking the time to leave us your review and for the positive feedback about the team, which is always great to read.

I’m sorry we didn’t have everything available in-store on this occasion however, providing we do have stock in our warehouse we can always have deliveries to any branch or direct to customers door the very next day, but I appreciate if you wanted to take away that day this would be frustrating for you.

Thanks again for the feedback.

The Richer Sounds team

Avaliado com 5 de um total de 5 estrelas

I wanted a new t v founder one that I…

I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

6 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

The staff are beyond good

The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

5 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

2 de junho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais