Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Ver mais
A empresa respondeu
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
A empresa respondeu
Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras. Plus, I had it delivered,installed and set up... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
- 0333 900 0030
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff very helpful
Staff very helpful. Guided me to get the record player which most suited my needs. He said contact him if I required assistance
26 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great in-store and delivery experience
30 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for your feedback, great to read you were happy with our service.
Resposta da Richer Sounds - Liverpool
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phone purchase of TV & soundbar which…
Phone purchase of TV & soundbar which went without a hitch. Installation service was offered which I paid for. So glad I did. John, who was the installer, did a brilliant job.
28 de março de 2026
Resposta da Richer Sounds - Liverpool
Thank you for your 5 star review, it’s lovely to read your comments.
Still to attend my demo but initial response excellent
Still to attend my demo but blown away by the friendly and receptive response to my online queries and follow-up emails.. very impressive customer service. Will update review following demo. Brilliant Richer sounds!
4 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service from start to finish
I’m leaving this review a little later than planned, but it’s well deserved. I bought a Samsung S90F television from Richer Sounds and it’s been fantastic. David helped me choose the right model.
Unfortunately, the TV developed an issue, but the team handled it brilliantly. Diego and Justin made the return and replacement process easy, and the new unit has been perfect.
I’ll definitely be coming back for future TVs and soundbars — and I’ve already been recommending Richer Sounds to my family and friends.
12 de janeiro de 2026
Resposta da Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Staff were great
Staff were great, very helpful and patient with a complete novice. Excellent ordering and delivery
25 de março de 2026
Resposta da Richer Sounds - Liverpool
Thank you for your wonderful feedback
Resposta da Richer Sounds - Liverpool
Thanks for your feedback, great to read you were happy with our service.
Samsung qe55qn73f..
As always first class experience.
Samsung tv with 6y warranty and free next day delivery you just can't find deals like this anywhere else...The tv is just what I wanted with and a great upgrade from my last tv a Samsung eu50cu7100 (also from RS)...Many thanks One happy customer 👍
23 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
DPD delivery you can depend on
DPD delivery you can depend on, delivery time slot spot on.
21 de março de 2026
Resposta da Richer Sounds - Liverpool
Thank you for your 5 star review, it’s lovely to read your comments.
Great store with great free cover I…
Great store with great free cover I only purchase my TVs from here.
21 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff were very informative and…
Staff were very informative and helpful, the six year guarantee sealed the deal though I’m a bit disappointed that the tv is now on offer so I could have saved £80 if I’d waited a week!!!
20 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
PERSON TO PERSON TRANSACTION IN…
PERSON TO PERSON TRANSACTION IN LIVERPOOL STORE A VERY PLEASANT AND HELPFUL EXPERIENCE. ACCOMODATED ON ALL ASPECTS OF PRE PURCHASE, WELL EXPLAINED, AND CLARIFICATION ON SUGGESTED DELIVERY OPTIONS.
EXCELLENT.
20 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for your kind review, we look forward to your next visit.
too good to be true,but it was true.
samsung the frame bezel fitted perfectly
price was fantastic
16 de março de 2026
Resposta da Richer Sounds - Liverpool
Thank you for your 5 star review!
Easy, no fuss ordering and delivery
Ordered a FiiO K11 and it was delivered to store free, within 24 hours. Excellent communication.
18 de março de 2026
Resposta da Richer Sounds - Liverpool
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Just a brilliant company
Just a brilliant company, personal attention and feels like an old style retailer, where the staff give really good, patient advice.
18 de março de 2026
Resposta da Richer Sounds - Liverpool
Thank you for your wonderful feedback
Resposta da Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
Resposta da Richer Sounds - Liverpool
Thank you for your 5 star review!
Resposta da Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
Resposta da Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
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