The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
A empresa respondeu
Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver mais
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I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver mais
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It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
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A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player without the RC as it is on a very low unit and I am disabled so getting down on my knees simply isn't an option. I have recently had an appalling experience with John Lewis and Miele which left me without a fridge, or my £1400, for over 7 months. They treated me with complete contempt playing pass the parcel with the blame, so I REALLY do know what good customer service looks like, and I got it at Richer Sounds!

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
The service was fantastic. Delivery driver was very pleasant and prompt. The 6 year guarantee is a game changer!
I couldn't recommend Richer Sounds any more.

Resposta da Richer Sounds - Liverpool
Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.

Resposta da Richer Sounds - Liverpool
Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds

Resposta da Richer Sounds - Liverpool
Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!

Resposta da Richer Sounds - Liverpool
I have shopped at Liverpool several times and have always received helpful and knowledgeable advise, excellent service. Well done

Resposta da Richer Sounds - Liverpool
Friendly helpful and knowledgeable staff. In particular Stuart who helped me through the various alternatives

Resposta da Richer Sounds - Liverpool
Quick efficient service at a good price TV was ordered at 4.40 on Tuesday and it was installed by 2pm on Wednesday

Resposta da Richer Sounds - Liverpool
The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!

Resposta da Richer Sounds - Liverpool
The staff's in Liverpool branch are very helpful and knowledgeable about the product they are selling. Transaction went well and has been delivered at the said scheduled time.

Resposta da Richer Sounds - Liverpool
Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

Resposta da Richer Sounds - Liverpool
I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

Resposta da Richer Sounds - Liverpool
The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

Resposta da Richer Sounds - Liverpool
Friendly welcome and the advice I got was spot on. Will definitely go again

Resposta da Richer Sounds - Liverpool
Excellent service and knowledge and advice given

Resposta da Richer Sounds - Liverpool
Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

Resposta da Richer Sounds - Liverpool
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