Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Ver mais
A empresa respondeu
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Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Ver mais
A empresa respondeu
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
A empresa respondeu
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Advise... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Reino Unido
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Knowledgable staff helped us make a great choice. And now it’s been delivered we are exceptionally happy with the tv. The delivery was great too, they made sure to bring it to the room we chose. Helpful, as it’s a larger tv than previous.

Resposta da Richer Sounds - London Bridge
Nothing to complain about, but probably won't do click and collect again - I guess I thought product would be delivered to store as part of regular deliveries but it seems it was couriered there specifically so just less convenient with no environmental benefit

Resposta da Richer Sounds - London Bridge
Used the click and collect service and item was delivered to my local store very quickly which I was very pleased with. In terms of the packaging it had been sent to the store in, via DPD, it was pretty scant, but no problems and I suppose better environmentally. No carrier bags in store which would have been nice to walk away with but not a problem as I did have a bag on me. Overall, my experience was good & I like to buy all my audio equipment from Richer Sounds. Friendly staff as usual too.

Resposta da Richer Sounds - London Bridge
London Bridge store was very helpful after i called up due to issues ordering on the website

Resposta da Richer Sounds - London Bridge
My memory of shopping at Richer Sounds from a number of years ago was that the staff were extremely helpful, very non-judgemental (of my relative ignorance), almost frighteningly well-informed and knowledgeable, and pleasant to boot.
Having just made two visits there to purchase an upgrade on my (dumb - and rather agéd) television, it is gratifying and reassuring to find that Richer Sounds still provides the most excellent level of service. Cannot fault them.

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Got some superb advice from Alex on a full audio setup. He put together a great package, the order was easy and delivery in a couple of days. Really happy. Highly recommend!

Resposta da Richer Sounds - London Bridge
Excellent service. Supportive team in shop. Especially for a fuss pot like me; very patient and I got the system I really wanted at a fab price. Can’t fault. Looking forward to delivery and installation. 👍🙏🏽

Resposta da Richer Sounds - London Bridge
I am not tech friendly as I made my purchase in store everything was set up for their and then.

Resposta da Richer Sounds - London Bridge
Alex and Terry at London Bridge were excellent

Resposta da Richer Sounds - London Bridge
Fantastic friendly communication stall were brilliant ,great deals well recommended will definitely use again

Resposta da Richer Sounds - London Bridge
Called richer Sounds re the Samsung HW-Q990F, got all the info needed to complete the purchase. I like dealing with RS as they are always happy to help with technical queries, even on the few occasions I have called and not bought anything.
Many thanks

Resposta da Richer Sounds - London Bridge
Excellent service. Very impress with the delivery guys who actually ring you whilst en route.

Resposta da Richer Sounds - London Bridge
In the last few weeks I’ve made 3 purchases from the London Bridge branch. The people you employ are experts. Not only that they are clearly well trained. They ask the right questions if you’re unsure of what to buy. They never try & over sell, a tactic which is popular in Currys et al. I’d like to give special praise to Terry & Malik in the LB branch. They both went above and beyond. Experts & personable.

Resposta da Richer Sounds - London Bridge
Excelent customer service, I wish other businesses were at least near to RS’s level!

Resposta da Richer Sounds - London Bridge
Guy from London Bridge really helpful,great service.Very pleased with tele

Resposta da Richer Sounds - London Bridge
I had a very good experience purchasing a turntable.
Both Terry and Alex were very professional and kind, they guided me through my decision.
I really appreciate their work and the way they do it.

Resposta da Richer Sounds - London Bridge
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