Richer Sounds - Milton Keynes Avaliações 

1.843
•
O TrustScore é 5 de um total de 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

LG 65” OLED repair. I have a 65” OLED LG TV (best TV I’ve ever had) and it recently started turning itself off. I contacted LG who referred me to a local repairer - who didn’t even answer the phon... Ver mais

Avaliado com 5 de um total de 5 estrelas

I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.843)

24.662 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service

Called the store, very helpful. Price matched with John Lewis. TV and stand delivered promptly.

3 de abril de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Friendly Reliable Helpful

Friendly, helpful and reliable.
Much better than faceless online shopping. Very glad I chose them over online purchase from online only store. :-)

2 de abril de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Colour me happy

Excellent advice form Richard in the Milton Keynes store - my mother was looking for a bedroom TV, and after listening to what she needed, Richard showed us some options including the Hisense, which we bought because of its Freely functionality and picture quality.

Although it wasn’t in stock when we bought it, Richard kept us updated on progress and was in store for the handover.

Excellent service from an excellent Richer Sounder.

31 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

The staff team had great knowledge…

The staff team had great knowledge about all the systems for sale, giving us time to consider, with no pressure to buy… all felt like a pleasant purchasing experience.

28 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

LG OLED48C5 TV

Excellent across the board. Very knowledgeable, friendly staff and a competitive price which matched or bettered any other offers available. Arrived promptly and I was contacted the day before with a time slot then again 1 hour before delivery. Cannot fault, 5 stars.

30 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

As always great experience and advice…

As always great experience and advice at hand. Purchased Sonos Mini-Sub and collected from store. With a 6 year warranty what’s not to like.

30 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great advice from store

Great advice from store, purchased made over phone. Went with TCL mini LED and very happy. Sound is great.
Delivered first working day, very happy.

28 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, friendly staff who take time to provide relevant information on products.

24 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I received really knowledgeable advice…

I received really knowledgeable advice from a staff member in Milton Keynes. The process was quick and easy, and delivery very efficient. Would highly recommend.

19 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

The helpfulness of everyone and taking…

The helpfulness of everyone and taking the purchases to the car for me. Very appreciative

19 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Just had another great experience with…

Just had another great experience with Richersounds. The DAC I bought had some tech problems when setting up. However, I received exemplary care and attention and everything was resolved. Will certainly return.

28 de março de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Super helpful

15 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 4 de um total de 5 estrelas

CD player it was a very good experience

it was a very good experience

19 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks very much for taking the time to leave your review. I’m so pleased to read about your positive experience with the team in Milton Keynes!

If we can help with anything in the future, please don’t hesitate to get in touch at..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Polk sigma 2

Due to my hearing problems Adam was able to tell me which one would be the best forme. He was not wrong. Brilliant soundbar by polk. Instructions easy to follow.

19 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The salesman even carried out the TV that I had purchased to my car. The sound bar that I was going to collect was not in stock but was delivered within 2/3 days. A great new tv & sound bar from L&G.

15 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent help from Richard in RS…

Excellent help from Richard in RS Milton Keynes when demoing a couple of potential new Amplifiers. I chose the Cambridge Audio AXA35 to replace my 20 year old Marantz and I am very happy with the purchase. It sounds great. Cheers.

13 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

A sterling service throughout. 🙏

I'd like to say a big thankyou to Adam, who made my recent experience a real pleasure. I visited the store with a plan to upgrade all of my equipment. His knowledge and experience served to relax me that what I was looking to purchase was correct for my needs..
I ended up revising my original plan and trusted his advice. The guys in store are unbiased and give honest opinions. The whole team are such nice guys, and I can see why people favour the service over other businesses.. I came away very happy, and felt very well looked after! Long may the store continue to provide such a great service.. Thanks so much Adam & his colleagues. Bravo 🙌
Kind Regards.
Mr Phillips.

12 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Guys in the store at Milton Keynes are very helpful and honest to look for the best requirements.
I cannot fault them and I would recommend them in a heartbeat.

8 de março de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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