Richer Sounds - Milton Keynes Avaliações 

1.803
O TrustScore é 5 de um total de 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.803)

24.686 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A First Class Service from the Professionals

There's so much to like about Richer Sounds, I've been a long time customer at the Milton Keynes branch, and the staff are always so helpful. I decided to buy a new CD player after mine finally bit the bullet after 30+ years of good service. This time around I did some research and opted for the Which? Magazine's best seller, a Marantz CD6007. I could have placed my order online, but I like visiting the shop, so after phoning them to reserve my new player I waited for my call to say it was in stock. I spoke to Gilbert originally, he's such a laugh, and I've struck quite a good rapport with him, something very few shop staff do these days, hence why I like RS so much. Nothing is ever too much trouble for these guys, and they will even pay for your parking when you visit the shop, now that's what I call a First Class Service! Thanks guys ;)

13 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

I just feel that you can really trust…

I just feel that you can really trust these guys, will definitely shop again

12 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent all round service

The staff at Richer Sounds are always polite, friendly and very knowledgable. If I am in the market for anything in audio visual, I always go to them. I have used at least 4 branches over the years and find them easy to deal with and buy from. Excellent service always.

11 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and helpful staff.

My husband and I were helped to purchase the correct television to meet our needs. Gilbert was knowledgeable, patient and reassuring because of our specific requirements. All the staff were friendly and helpful. They also price matched.
Excellent service.

9 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Good service as usual

8 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Purchased a wiim vibelink amp(open box)via the telephone, Andrew the guy that took the call couldn’t have been more helpful, he even saved me an extra 20% off by signing me up to VIP. Amp was delivered quick and I couldn’t be happier with my purchase👍🏻

8 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Fabulous Service

I recently bought a Sonos Ultra Arc, Sub and rears from Richer Sounds and dealt with Adam and Aidan, both were absolutely superb, extremely helpful, great communication and delivery. I would highly recommend Richer Sounds, particularly the guys I had the pleasure of dealing with at Milton Keynes!

7 de janeiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I purchased a Wiim Lite speaker at a…

I purchased a Wiim Lite speaker at a good price with the VIP membership. Helpful telephone sales. Fast delivery. Really pleased.

7 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

had an excellent fist experience

had an excellent fist experience. had no idea what i needed tv wise. telephoned in spoke to an advisor explained what I did and didn’t want to the guy was extremely knowledgable and patient and I was able to make the purchase over the phone. Tv arrived and was exactly what i wanted. will certainly be using these guys again and recommending them

5 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, and advice. Great delivery service, very happy with the TV we bought. Thank you.

3 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great Service at my local Richer…

Great Service at my local Richer Sounds, bought an open box at a discount, and added a 6 year guarantee and went home.

Plugged is and it work ok, now I am learning how to use it.

2 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

All great

Second time I’ve reviewed this transaction. Used six year warrantee & and replacement tv now going well. Thanks Wayne & the team.

2 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Adam - as always!

Adam is the standout performer in my view. He is always helpful and polite, and he provides the best customer service you could wish for. I've always been a supporter of Richer Sounds, but even more so because of people like Adam, who are an asset to this organisation.

30 de janeiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Fantastic service Fantastic prices

The guys at Richer sounds in Milton Keynes went above and beyond my expectations! Dealing first with me on the phone answering all of my questions and reserving the model I wanted - then opening the shop early on Sunday (Vip member) to go through everything about my new LG OLED TV purchase and then telling me I will be receiving a free LG soundbar and woofer which was the icing on the cake !! Absolutely the best place for outstanding service and quality equipment at the best prices available !

1 de fevereiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Good honest opinions of staff

Good honest opinions of staff and did not seemed rushed at any point in choosing what i was after
A very good experience
I have used Richer Sounds for many years

30 de janeiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Eversolo Play purchasing experience.

I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

29 de janeiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great product range .

Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

23 de janeiro de 2026
logotipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Simple, quick, no-quibble service.

Initial phone contact quick and easy resulting in a return to shop, nominally for testing. However, they decided just to replace which was fine by me, especially as they renewed the full 6 years warranty even though I had used 3 already. They even registered it at the time so nothing for me to do.

26 de janeiro de 2026

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