Richer Sounds - Norwich Avaliações 

2.047
O TrustScore é 5 de um total de 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Advise. The customers best friend. Went into the shop today just purely for a chat and set up advise. This shop is great and the manager “Tony” knows his stuff always happy to help and give actua... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.047)

23.951 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, would recommend the Norwich shop and would purchase from there again

12 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable, friendly staff with great products.

Friendly, knowledgeable and helpful staff. Very good selection of products at a variety of price points. Pleased with my Project deck, which was delivered the day after ordering, good value and we'll packaged.

11 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

LG TV

Really good service & advise. Will alway use this shop for television

14 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great Experience at the Norwich Store

Great service from Matthew in the Norwich Store, great quality products and expert knowledge - very happy with my purchase!

14 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Top service, great price

Great service from the Norwich store; got exactly what I wanted - Pure CD DAB radio - at a killer price. Got it delivered quickly too. My first choice!

13 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Thanks Matt

Matt was really informative and helpful, both in the shop and at my house.

13 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 4 de um total de 5 estrelas

Mission 778x

Purchased Monitor Audio Speakers with Mission 778x and Mission 778 CDT,,very fast delivery next day, helpful and accomodating in store
My only gripe is i cant connect blu ray via optical to amp for audio i just get a buzzing sound,i thought/presumed with all the connections provided this would of been possible to go through amp and speakers
As for sound Awesome and very happy

19 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for the kind feedback and positive words about the store, which I will of course pass on. I'm sorry however that you have been having some technical issues and will ask the branch to follow up and help you resolve these..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Second Tv I’ve bought from here.

Second Tv I’ve bought from here.
It was the 6 year guarantee that sold me on the first purchase. You may have consumer rights to fall back on when purchasing elsewhere but who needs that faff!
That first TV had an lcd fault after about 8 years of use so I wanted a new one. After looking around I’d settled on two. Went to richer sounds and the staff were super knowledgable and helped me pick the best of the two. I’m super happy with the new TV and can’t fault the service. Independent trustworthy local business. Highly recommended.

13 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great help in store

Great help in store, iam a 70 year old , who used like listening to vinyl when I was young, not understanding the concept of deck speaker and amplifier, the help I got in store was really helpful.

9 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Extension

Very informative sales person

11 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative service.

The straightforward ‘no pressure’ advice before recommending and selling me a replacement for my mini hifi system, was not only helpful but very informative. The willingness of the Norwich manager, Tony, to arrange a demonstration was greatly appreciated. The next day delivery of the new equipment not held in the shop, was also very impressive!

9 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I wanted a new Freeview TV recorder

I wanted a new Freeview TV recorder. They recommended the Manhattan and I opted for the 1Tb.
Connected and all working well. I like the fact that the standby and working lights are clearly visible on the front of the machine. So far, very pleased with the purchase though I have not tried all of its options yet.

29 de janeiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Good in store advice

Good in store advice, quick efficient delivery and great product.

7 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Shopped many years with them

Shopped with Richer Sounds for many years. Always get good service and a competitive price. Always go the extra to give a personal service.

7 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

New toy

Great experience with brilliant help from Roger. Knowledgeable guy. Goods arrived super quick . Bought on Saturday,arrived Monday. Very happy with my purchase of Turntable and Active speakers.

7 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Instore advice beats hours of browsing …

We went in browsing for a WiFi speaker for the house not intending to make a purchase on the day but we were so impressed with the advice, knowledge and sound of our chosen speaker that we were happy to make our purchase without going away and thinking about it further. You could spend hours browsing online reviews, nothing beats the personal touch from tried and trusted Richer Sounds

6 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Used their website/deal request form to…

Used their website/deal request form to describe what I wanted and they came back really quickly with good deal offering what I wanted. Equipment delivered within 3 days and installation also quick. Whole experience fantastic. Esp pleased to have a UK manufactured TV! Hadn't realised we made one 😍

2 de fevereiro de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

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