Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Ver mais
A empresa respondeu
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver mais
A empresa respondeu
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
- 0333 900 0052
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Damian provided excellent advice and…
Damian provided excellent advice and put me in touch with Joe who did a great job installing the TV and amp. Thanks
3 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thank you for your wonderful feedback
Utterly professional from the first…
Utterly professional from the first contact by phone to the brilliant technical backup by phone with my 3 separate queries on set up of the TV.
We are delighted with the new Loewe TV all respects.
7 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Extremely helpful and friendly service
Extremely helpful and friendly service. I needed some new interconnects and received the same high standard of knowledge and service I have always received from Richer Sounds- whether spending thousands on a complete system or simply buying accessories the experience is always top class
6 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service and prices.
I bought the Roksan Attessa streaming amplifier, which was offered at a very good price. The service from Richer Sounds at Oxford was excellent and I particularly appreciated the follow up call from Damien to check whether everything was OK. The amplifier is brilliant too.
6 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thank you for your wonderful feedback
Great service when we had a problem…
Great service when we had a problem with installing the new TV, they responded to fix
6 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
A positive experience
Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.
4 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
New TV - happy days
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.
4 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Good to see products and get advice.
Good to see products and get some advice on record player compatibility.
3 de janeiro de 2026
High quality service at Oxford Richer Sounds
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds - Oxford
Thank you for your wonderful feedback
Excellent service, friendly knowledgeable staff
Excellent service by professional and knowledgeable staff
2 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt & helpful service
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.
2 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Ordering and buying the TV was simple
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.
1 de janeiro de 2026
Resposta da Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Richer Sounds in Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.
30 de dezembro de 2025
Resposta da Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Store manager was brilliant
Store manager was brilliant - really friendly and knowledgeable. Very happy with my product and next day delivery.
30 de dezembro de 2025
Resposta da Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Lots of personal attention and advice
Lots of personal attention and advice. Very happy with the guidance and being able to communicate with a knowledgeable human being.
30 de dezembro de 2025
Resposta da Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Kaz was amazing
Kaz was amazing! Really helpful and great to talk to someone who was kind and knowledgeable on Hi-Fi's. Cannot recommend Richer Sounds Oxford enough!
29 de dezembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.