Richer Sounds - Plymouth Avaliações 

2.324
•
O TrustScore é 5 de um total de 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.324)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Richer Sounds Plymouth A1

The staff at the Plymouth store were simply A1 Nothing was to much trouble

10 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Honest candid advice with no attempts…

Honest candid advice with no attempts to upsell to items that were more expensive, staff were exemplary

9 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Advice and sale

All went swimmingly by mail order. My amplifier came within a few days, and is performing well.

Thank you Jamie

8 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Brilliant service from knowledgeable people

I visited the Plymouth store on a Tuesday where Jamie gave me a lot of help in choosing the right tv. The following day I phoned the store and ordered via Josh.
Despite not paying for express delivery the set was delivered on the Thursday.
This is the second tv I have purchased from the Plymouth store recently and on both occasions I have had brilliant service. I really appreciate being able to speak to someone knowledgeable face to face.
Thank you

8 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Ben 10!

I try to buy from Richer Sounds if I can, but I thought that I would have to get from another retailer. I wanted a new 55 inch Samsung TV, but it was cheaper elsewhere. I rang the Plymouth shop and spoke to Ben who came up with a lower price so I quickly said yes. TV delivered a few days later and I'm very pleased with it. Thank you Ben!

2 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable Staff

Staff were all knowledgeable and listened to customer requirements before giving recommendations
Parking close to shop was essential

7 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Friendly staff and great service

Friendly staff and great service. Competitive pricing with advice given about purchase before completing transaction.

2 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Silver Service I ordered some speakers on Monday

I ordered some speakers on Monday, they were delivered on Wednesday by DPD . They look and sound great even though they’re only connected to an old Denon DM37 . Five star service from Richer Sounds and DPD .

30 de junho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent help and advice

Excellent help and advice. Very happy and blown away by sound of new Yamaha amp and stereo, marantz cd player and new warfare speakers and cabling. Thanks Jamie.

4 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wanted. TV arrived the following day. Courier was polite, helpful and had the TV connected to the LG SC9S soundbar/stand and watching it within 15 minutes of it being delivered. Awesome service would highly recommend.

1 de julho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

New customer experience

I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to experience a demonstration. I purchased one in store and had some speaker cable made for me which I'm very pleased with. Many thanks Ben

30 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Always the Best

Always the Best, nobody offers a better service & offers.
Jamie looked after me but all the guys are so helpful.
🙏 Many Many Thanks.

24 de junho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great service as usual and products are…

Great service as usual and products are always top notch. Definitely recommend plus Jay from Plymouth branch is always very helpful and informative. Thank you 👍👍👍😎

14 de junho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Called the telesales number and spoke to a very helpful guy at the Plymouth store I think it was. The tv I wanted was not in stock and he advised me on a very similar model which was cheaper. I bought the model he advised and am very happy with the price and the tv. Delivery was next day. The delivery guys were very helpful. All round positive experience and the best price for a tv I have found. Would recommend. I will defuse them again in the future.

22 de junho de 2026
logotipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

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