Richer Sounds - Reading Avaliações 

1.785
O TrustScore é 5 de um total de 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.785)

24.702 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great purchase experience

Bought a Samsung TV and Soundbar . Went online and identified the prices but there was slight glitch so I rang them and the very helpful James sorted it out and arranged for the delivery on the day I wanted. The goods arrived on the agreed day and within the time schedule notified on the day before.

8 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Got a great discount and very friendly…

Got a great discount and very friendly service in store. It was easy to arrange delivery and the delivery happened exactly when it was promised and there were no issues

14 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Customer Service is Brilliant

Customer Service is Brilliant, I unfortunately recieved a faulty set of JBL headphones, Took them back into the Reading branch on a Sunday at 1 pm and recieved new headphones delivered to my door next day at 5pm, Unbelievable service and delivery time.
Big thank you from me.

18 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery, a whole week sooner than expected.
Helpful telephone discussion before ordering by phone.

13 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds offer the best quality

Richer Sounds offer the best quality, the best prices, the best value for money and the best customer service. Oh, I forgot, also the best guarantees.
Replaced my sound system at Richer Sounds.
15 months later replaced my tv at Richer Sounds.
All I can say is I am glad I did - for quality and value for money. Overall great experience.

13 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Richer Sounds are excellent

Richer Sounds are excellent. We have bought from them before and last week purchased a new tv and a deck and speakers for our aging vinyl collection. For both items we received very good and friendly advice from Dan at Richer’s Reading store. The equipment reasonably priced and comes with an excellent 6-year guarantee. TV has already been expertly installed; we have not set up the turntable yet as we are waiting for the delivery of some furniture. However the deck and speakers were well-demonstrated in the store so we have no worries so far

6 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great expertise

Great advice, and easy and free delivery

7 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Good price and excellent in store advice

I’d done a lot of research but still could decide between 2 specific and nearly identical models. Visited the store because the price was good. The shop clarified the one specific difference, helped me make the decision and gave me the VIP discount.

27 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Amp arrived next working day

2 de janeiro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff.

My recent visit to the Reading Store was perfect and thankyou to James who help me with my Duel turntable. He was very attentive and polite, understanding my requirements.

22 de dezembro de 2025
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Went into the shop looking for a new…

Went into the shop looking for a new surround sound system. The team were very polite and new what I needed and advised me of the best deals available.
I would highly recommend this company.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Expert advice

Just expert advice, great friendly service & reasonably priced with EXTRA WARRANTY. No fuss. Join as a VIP & get extra savings. Would NOT go anywhere else.

28 de dezembro de 2025
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Top people, top service, great choice

Any time I visit Richer Sounds, I have a great experience. Friendly, helpful and **knowledgeable** staff (are you listening John Lewis?), good range of products and great prices. Er....what more would you like?

27 de dezembro de 2025
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, prompt and knowledgeable service. Ordered Sonos Sub over phone and it arrived the next day. Fantastic service.

30 de dezembro de 2025
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

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