Richer Sounds - Romford Avaliações 

2.643
•
O TrustScore é 5 de um total de 5

4,9

73 Main Road, RM2 5EL Romford, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.643)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company,always have and always…

Great company,always have and always will purchase my audiovisual equipment from Richer Sounds. Great advice given.

24 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Purchased a Samsung S99H 65inch

Purchased a Samsung S99H 65inch, Dave was very friendly and helpful. Organised next day delivery, excellent communication throughout, delivery was very good also. Very impressed with this new TV it is absolutely stunning.

22 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I ordered TV on 21st July and was not…

I ordered TV on 21st July and was not given delivery date as out if stock but to my surprise, I got delivery on 28th July which was very impressive

21 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

The service was excellent

The service was excellent. The staff were friendly and could not have been more helpful in dealing with my queries. I would recommend them without hesitation.

13 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great store advice and great tv

Popped into the Romford store looking for a tv and received great advice from staff and there was zero sales pressure just honest advice to help me pick the right set for my room

18 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Highly recommended

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining the pros and cons of each one. I went with his recommendation for my hi-fi, and it has never sounded so good.

14 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Great advice and support.

Very helpful assistance and advice over the phone. Great purchasing experience.

17 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

A really efficient company

A really efficient company, great pricesxand next day delivery

14 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Five star service

From the expert advice we were given in store to the delivery of our new sound bar, the Richer service was exemplary.

15 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Service makes the difference

Whilst I have only part received my order, Richer Sounds Romford went out of their way to ensure I ordered the correct products even letting me try some demo speakers at home - Joel was extremely helpful and patient whilst I tried various options - great shop run by great people

13 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Positive Customer Experience

I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, with a quick repair service offered. I have just purchased a new TV over the phone and dealt with Ash at their Romford store. Ash offered some great advice, resulting in a better outcome for me. The delivery service was second to none too. I ordered on the Friday and the TV was delivered on the Saturday. Well done Richer Sounds.

10 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Exceptionally helpful

As usual help went beyond other companies. I had several questions and staff were helpful (including looking at the manual on line) to give me an answer
Staff very friendly

10 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

A breath of fresh air

A breath of fresh air !
A Genuine welcome and happy knowledgable staff my first time at a Richer sounds , won’t be my last !

6 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Service, Price and experience *****

The website is excellent, but the guys in the shop and their in-depth knowledge of the products they sell and their compnay are the reason I make the extra effort to see the products up close and demonstrated. A face to face service that is becoming all too rare these days.
The Website has honest in depth reviews that you can trust. For the product I wanted I was left with a very positive experience.
The prices, which tbh is the deal breaker are excellent, always competitive.
I was met with super enthusiastic & motivated employees, working for a company that cares and continues to deliver year after year.
It was nice to use Richer Sounds and not be lazy and go straight to obvious online retailers.

24 de março de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Manager who sold us the tv was helpful…

Manager who sold us the tv was helpful and took time to explain how the tv worked and it was a pleasure to purchase from him 88

6 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Richer Sound, look no further

I have always shopped with Richer Sounds and have been a customer of theirs for at least 40 years, but not at Romford.
I spoke with the manager, Steve. He is a very well informed salesperson as well as the manager, I was looking at a particular turntable that they had in stock. We had a great discussion and I also had the pleasure of listening to other elements of hifi that I may consider in the future.
The service I was given, was second to none, if you require assistance before a purchase, I would highly recommend contacting them.
Because I was also trying to get rid of a nasty earth buzz, I also decided on a phono stage that was not in stock. I received this sooner than was stated. Excellent service all round.

4 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Being very much old school and not sure…

Being very much old school and not sure what to look for on the tech side. I found Rich.of the Romford store very helpful/patient in selecting a 50" replacement TV . Also timed delivery was spot on the following day
Graham

3 de julho de 2026
logotipo da Richer Sounds - Romford

Resposta da Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

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