Richer Sounds - Solihul Avaliações 

1.759
•
O TrustScore é 5 de um total de 5

4,9

9 Station Road, B91 3TG Solihull, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.759)

24.662 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

5 stars

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

11 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great store

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

9 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great advice on which products to buy…

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

10 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service.

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

6 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great service and advice.

Very helpful and great prices. The delivery was quick and well packaged.

25 de novembro de 2025
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Price, Great Delivery, helpful customer service

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

4 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Purchased a new TV from the Solihull…

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

3 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent service again...

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

29 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent technical advice and service

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

2 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds are my default place to…

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

30 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Spoke to the tech over the phone

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

29 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The technical help of the staff

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

27 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great advice from Karl in the Solihull…

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

24 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Staff were very helpful in explaining…

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

18 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Extremely easy buying process

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

23 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Television review

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

15 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

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