Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver mais
A empresa respondeu
Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
A empresa respondeu
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver mais
A empresa respondeu
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The guy who served us knew exactly what we needed.
Our new speakers are superb.

Resposta da Richer Sounds - Southampton
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'Sound Room' is perfect to help you make your choice. The staff were friendly and helpful and, despite being very busy, managed to keep all their customers happy. My order was shipped the following day with one item which had sold out being located in one of the other branches. Delivery service was very good, reversing the negative reports found against many agents. Highly recommended

Resposta da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton
The service was very good I was able to order TV as a present for my granddaughter over the phone with ease. It was also delivered 4 days early very good.

Resposta da Richer Sounds - Southampton
I ordered the Wiim Pro Plus online as I was on holiday. About 10 minutes later I received a call from the Southampton shop, my local store, to say they had one in stock and would put it by until I could pick it up. Excellent customer service. The Pro Plus is great too!

Resposta da Richer Sounds - Southampton
Received good service and advice at the shop

Resposta da Richer Sounds - Southampton
Good in store service from Paul, delivery on time,
set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

Resposta da Richer Sounds - Southampton
Always a pleasant experience to shop at Richer Sounds. Staff friendly and knowledgeable, and helped by explain how to wire an arc HDMI cable for my Denon amp and LG TV

Resposta da Richer Sounds - Southampton
Had my klipsch speakers repaired had them for nearly three years no problem with the six year guarantee working as good as new brilliant service from richer sounds Southampton.

Resposta da Richer Sounds - Southampton
As always fantastic knowledge and delightful customer service

Resposta da Richer Sounds - Southampton
I ordered some speakers at a great members price and arranged for collection at my local Richer Sounds shop the next day, process was so simple and the price was fantastic

Resposta da Richer Sounds - Southampton
Wspaniała obsługa i bardzo dobry sprzęt

Resposta da Richer Sounds - Southampton
Excellent service once again from Richer Sounds in Southampton. I was greeted by Marc who was very helpful .
Thank you Marc

Resposta da Richer Sounds - Southampton
You cannot beat Richer Sounds customer service, why would you buy expensive multimedia equipment elsewhere!
Shout out to Marc who responded to all of my queries promptly and politely.

Resposta da Richer Sounds - Southampton
Quick service, good advice and the purchase was good value for money

Resposta da Richer Sounds - Southampton
Marc and the team at Richer Sounds made me feel welcome, I have purchased many parts & Audio equipment from them for years, Jim is an expert in connectivity & Diract, I like chatting with them for educational purposes they know what they are talking about, it my one stop shop for Audio.

Resposta da Richer Sounds - Southampton
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty.
The staff at Richer Sounds were very sympathetic and professionally quickly sourced a replacement. The 2nd Arcam A15+ is installed and has made a real significant leap in the sound quality of my system.
This exceedingly rare fault was effortlessly sorted and fixed.
Richer Sounds Southampton have totally sealed my loyalty to their perfect service.
Many Thanks to Tom the Manager

Resposta da Richer Sounds - Southampton
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes me feel it would be disloyal to then go off to some faceless entity to make my purchase. So I have a painless experience, they secure the sale, it's all good.

Resposta da Richer Sounds - Southampton
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.