Richer Sounds - Southampton Avaliações 

2.697
•
O TrustScore é 5 de um total de 5

4,9

77 London Road, SO15 2AA Southampton, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.697)

24.562 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful as ever

Helpful as ever. Delighted with my headphones as recommended by the Southampton branch and importantly within my budget.

24 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Paul, I couldn’t give higher praise, thank you so much for your help in not only assisting me with purchasing a new turntable but going out of your way to help when I later discovered I needed a new receiver as well.
An expensive Fathers Day made easy and pain free.
Fabulous product knowledge and first class customer service. Greatly appreciated.
Sounds amazing too! 😎😁🎶🎶

21 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great interaction with staff

Great interaction with staff member. Knew their stuff and was very engaging.

22 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I have been purchasing my audio…

I have been purchasing my audio equipment from Richer Sounds for some years now and quite honestly I don't feel the need to go anywhere else. The combination of informative web site,stores with knowledgeable staff and keen pricing is exactly what I require.

18 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Southampton branch

18 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Richer Sounds Southampton

I am not really one for leaving reviews. However, I have recently made a purchase from Richer Sounds in Southampton.
The items I purchased I was very unsure about. I mean it's all new technology to me.
However the purson I spoke to (Marc) was absolutely outstanding in every way.
Explained everything to me in a way I could understand. He was nothing short brilliant.

I live on the isle of Wight, we do not a dedicated Hi-Fi store here, so Richer Sounds in Southampton was my store.

Anyone thinking of upgrading or just buying a new piece of kit you must go to Richer Sounds in Southampton. You will not be disappointed.

Thank you again Marc.

22 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Avaliado com 4 de um total de 5 estrelas

poor sound from pickup cartridge.

The pickup cartridge produced a distorted sound and I replaced it with another I already had which improved the sound. This was not easy as the head is not removable.

12 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your feedback, I'm sorry of course that you experienced issues with the cartridge from your new purchase. Whilst I appreciate you have resolved the issue yourself, should you wish to discuss this further please do get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Great service.

Purchased a CD player from Richer Southampton.
Top customer service.

11 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Very easy to order

Very easy to order, and the bonus was U actually was able to talk to someone.

11 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Bought a second budget DVD player for…

Bought a second budget DVD player for another room as we were so pleased with the first. The local branch actually called you when the item arrives for collection. Top service as always.

10 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service from Southampton

Great service from Southampton. I walked in thinking of buying one amp and walk out with another the Taga Harmony. Really appreciated the advice and service from Marc and it's a great piece of kit. I might have to look at speakers next...

8 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Your staff were very polite and…

Your staff were very polite and efficient

7 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, great price and great service!

5 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Very satisfied customer experience

I pre-ordered a new Samsung television order online but arranged to collect it from my local store in Southampton. Whilst the television took longer to reach their warehouse from Samsung than I was told I appreciate that this was outside of Richer Sounds control. I was contacted when it was ready to collect and was very happy with the friendliness and professionalism of the staff, particularly James, when I arrived to pick it up. He also helped carry it to my car and paid my car parking fee immediately without question. Overall an excellent customer experience and I am happy to have signed up as a VIP member.

4 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Service at its Very Best from Richer Sounds

What a fantastic buying experience from Richer Sounds, Southampton store. Expertise, customer friendly and genuine intent to satisfy the couple of questions I had, prior to making the purchase. I received my delivery next day and am absolutely thrilled with the Denon mini Hi-Fi and Fyne Audio speakers. Kudos to Paul who couldn't have been more helpful. Good old fashioned customer service at its very best.

1 de junho de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your wonderful feedback

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais