Richer Sounds - Stockport Avaliações 2.330

O TrustScore é 5 de um total de 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move ov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John the guy that served us in your Stockport store made the difference. He spoke knowledgably about the various, options available, gave pointers on sound quality of different cd players before allow... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good experience as always in Stockport branch Clearly knowledgeable and offered options and opinions, provoking a different thought process I hadn’t bought hi fi equipment for many years and w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

17 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

16 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

14 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

27 de abril de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

12 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

12 de março de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

10 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and helpful staff with…

Knowledgeable and helpful staff with good attitude.

7 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

7 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

5 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Your man in your Chester store was…

Your man in your Chester store was great.

3 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Good selection of TVs

Good selection of TVs, fair prices and advice from friendly salesman. Delivery was quick as promised and the 6 year warranty was important.

2 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Staff politeness and efficiency

Staff politeness and efficiency

1 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I explained what I needed and the…

I explained what I needed and the gentleman explained that it was no longer available but gave me the full run down of what was available, he even opened the shop up early for me
Excellent service

30 de abril de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

So helpful

Their products are great and they are so helpful. Had a problem recently with a new TV, phoned them and they sorted it out. You get through immediately without waiting in queues. Can't praise them enough

5 de maio de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service

Great price, convenient collection. Really recommended

28 de abril de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly

Very professional and friendly. Had the opportunity to try before you buy which is very important. I changed my mind as a result of this. I also ended up spending more money. Delivery and after sale support was good too.

20 de abril de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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