Richer Sounds - Stockport Avaliações 

2.427
O TrustScore é 5 de um total de 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris gave some excellent advice on choice of TV. The anti glare feature of the purchased Samsung TV works incredibly well. Many thanks.

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.427)

24.524 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great customer service (again)

Great customer service (again), and happy with the product with one major exception..a new £1000+ Smart TV should come with BBC iPlayer, and if it didn’t I would have liked to have been made aware of such an omission. I fully appreciate that the availability of Apps on Smart TV's is outside the control of the Richer Sounds team, but if i was aware of this product shortfall i may have purchased a different TV.

27 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for the feedback, although I was really sorry to read about the issue with your new TV and iPlayer. Having spoken to our buying team I understand this is an issue which the supplier have promised will be resolved imminently, although if you do continue to experience problems please do get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Knowledgeable

Knowledgeable, friendly staff. No pressure to make a purchase and staff genuinely listened to my requirements.

23 de julho de 2026
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Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great customer service!

I had a fault with my TV.

As I had a 2-year warranty for a 50" TV, they were able to swap my TV with no issues at all.

Customer service was outstanding!

29 de maio de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Really nice staff

Really nice staff, who quickly sorted us with another Denon 41 unit.

21 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Nate Top Dog! Snowsky Disc Dream Mp3

Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click and collect service." Got it next day. Staff were great. 1 Happy Customer. Give Nate a pay rise too, he deserves it, and do yourself a favour get yourself a snowsky disc, while you listening to your music you can see your virtual cd spinning around such a fun mp3 player.

21 de julho de 2026
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Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Ordered a TCL TV

Ordered a TCL TV. Kept up to date with pick up time and Stockport manager helped load into the car for me.
My last Samsung TV was bought from Richer Sounds 11 years ago.

20 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

From the moment my daughter and I…

From the moment my daughter and I visited the store in Stockport, everything was just perfect. Welcomed in the store early than opening time just to have a look round, friendly staff with excellent customer service. Ordered my item online a couple of weeks later and had it delivered to store so I could collect at my convenience.
The item in question was an Audio-Technica turntable for her birthday 🎁
She loves it, thank you… 🙏

17 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Very recently bought a Ruark R3S & R1…

Very recently bought a Ruark R3S & R1 Sub…….from Matthew at your Stockport store. Very impressed with the service provided & the speed of the delivery, can’t fault your process & the additional 6 year warranty provided was the icing on the cake . Well done & thank you .

23 de julho de 2026
Avaliação não solicitada
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Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Direct Purchase from Stockport Store

The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for delivery vans to turn up at my home. The item arrived at the store within 24 hours of ordering.
The great thing about Richer Sounds stores is the real service that i have received for going on 30 years now.

13 de julho de 2026
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Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Buying new tv

We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

14 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Faultless shopping experience…

I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

10 de julho de 2026
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Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent service

Helpful staff free delivery fantastic guarantee richer sounds hard to beat

11 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Really knowledgeable staff

Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

9 de julho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Extremely Professional & Knowledgeable

I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

23 de junho de 2026
logotipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

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