The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Ver mais
A empresa respondeu
This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... Ver mais
A empresa respondeu
I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... Ver mais
A empresa respondeu
Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I rang and asked for a price match, prior to purchase. This was granted and exceeded. I also had a customer service voucher to redeem.
The only negative was that trying to do this online was thwarted by the webpage demanding which branch I had already bought the product from.
The helpful guy I spoke to said the item was in stock and could be delivered next day which it was and within the couriers time slot.
So I am really pleased with the service I received and the price.

Resposta da Richer Sounds - Telesales
Product knowledge, Price, Service, Delivery and Patience on phone calls.
Highly Recommend.

Resposta da Richer Sounds - Telesales
Really pleased with the service and price. The customer services agent (John) was very helpful.
The length of guarantee for the TV is far better than the company I normally buy from. In addition, there was no extra charge for delivery. So far, all of the products are working exceptionally well.

Resposta da Richer Sounds - Telesales
Very helpful and willing to deal. I initially visited a shop but it seems they could not be bothered if i i purchased anything or not, telesales couldn't be more helpful.

Resposta da Richer Sounds - Telesales
Ordered by phone. Polite, helpful and knowledgeable service. Order arrived quickly and seems to be operating fine. 5 year warranty impressive.

Resposta da Richer Sounds - Telesales
The gentleman I spoke to was very helpful, and the good arrived the following day.

Resposta da Richer Sounds - Telesales
As usual great service and advice and great value. Purchased many items from richer sounds and have never been disappointed

Resposta da Richer Sounds - Telesales
Spoke to Jeff in the telesales team and he was great. I got exactly what I wanted, and even though they said delivery was 3-5 days on my headphones they were in my hands less than 24 hours later, I can't say better than that!

Resposta da Richer Sounds - Telesales
Purchasing a tv and related item was very easy
Simple and quick The entire process of buying and delivering was prompt I will trust Richer Sounds for my future purchases and would highly recommend to all prospective customers

Resposta da Richer Sounds - Telesales
Knowledgeable staff friendly and easy transportation.
Great delivery

Resposta da Richer Sounds - Telesales
Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. Website is easy to navigate and finding the perfect product has never been to complicated. Withbthe added bonuses i got my new tv at the best price i could find online and deluvery was fast and well communicated. Will happily use for future purchases.

Resposta da Richer Sounds - Telesales
Tele sales was easy, and product delivered the next day.

Resposta da Richer Sounds - Telesales
Jeff was very helpful and gave me a great price match with a discount too.

Resposta da Richer Sounds - Telesales
Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and were originally purchased from your Prestwich store by my late father, who had been served by Adrian, who always enquired as to my father's welfare, something that I will not forget in a hurry.

Resposta da Richer Sounds - Telesales
I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless.
The TV is very good with a good viewing angle and good sound considering we are not using a soundbar. It also comes with a 6 year guarantee.
In my opinion Richer Sounds are the only company to purchase a TV from.

Resposta da Richer Sounds - Telesales
Excellent customer service, friendly and knowledgable staff.
Really refreshing to deal with a company that hasn’t outsourced their customer service to another country and doesn’t use convoluted robot phone menus.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
Really helpful with a phone order
, very knowledgeable staff. Very quick delivery too!

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.