I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver mais
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I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver mais
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Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Ver mais
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Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... Ver mais
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My Freesat box failed after 5 years and Richer Sounds arranged for its speedy collection, repair (new hard drive) and return under its 6 year warranty. Following its failure and a spare circuit board... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido
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I ordered the TV through customer sales and it was delivered within a couple of days. Process was very easy and the Tv was delivered within the time slot and into the living room. It was easy to put up, put the stand together screw it to the back of the TV and put it in place. The only setup problem I had was with WIFI as it has its own set of Location details, once entered it connected.
The picture quality was brilliant especially on Freeview SD channels. Old programs Dads Army etc. looked very good.
The remote control is taking a lot of getting used to. buttons on my old LG remote, Info, Switching input, Screen Ratio, seem to have been replaced by lots of menus and it takes a while to find them. Also I cant find how to switch from Freeview to Freesat. The obvious place for this would be the TV/Inputs screen, but I haven't found a way to add it.

Resposta da Richer Sounds - Telesales
Bought by telesales to avoid soulless online experience. Spoke to very professional and friendly salesmanager (Vic). Everything went perfectly and he arranged exact delivery schedule which was met.

Resposta da Richer Sounds - Telesales
Transaction was smooth, delivery was quick however the product description on the web site was wrong, in two different ways. Whilst the errors (no remote included, no FM Tuner/DAB) were significant, I ended up keeping the product

Resposta da Richer Sounds - Telesales
This is the second time I have purchased from Richer Sounds , just a great experience so easy to order from them. Also a exceptional service and delivery from this company, I highly recommend them I will certainly be using this company in the future , just a great experience. Highly recommended

Resposta da Richer Sounds - Telesales
Excellent service from ordering to delivery. Excellent pricing. I would highly recommend.

Resposta da Richer Sounds - Telesales
A great experience throughout. Friendly and professional.

Resposta da Richer Sounds - Telesales
Slick process buying over the phone with next day delivery by a two man team.
Really pleased with the product and the service, keep up the good work !

Resposta da Richer Sounds - Telesales
I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim product arrived within 3 days which given the destination was amazing. I will definitely be using Richer Sounds again.

Resposta da Richer Sounds - Telesales
Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next day and it couldn’t have been any easier to purchase a TV. Thank you very much to your friendly sales.

Resposta da Richer Sounds - Telesales
Product arrived safely and we like it. But it would be good to know why we cannot order it online but have to go through a convoluted albeit very polite process to make the order.

Resposta da Richer Sounds - Telesales
Item was accurately described and sales person was both helpful and knowledgeable,

Resposta da Richer Sounds - Telesales
Great experience. I called and was offered advice before making my purchase. Delivery was speedy. Wpuld definitely recommend

Resposta da Richer Sounds - Telesales
One of the best, I purchased a TV from Richer Sounds.
If ever you need it, hopefully not they have a great warranty on TVs and excellent customer support.
Wouldn't order a TV from anywhere else.

Resposta da Richer Sounds - Telesales
Ordering was easy and delivery was arrange for the day I wanted. All staff were extremely helpful.
Really pleased with the products ordered.

Resposta da Richer Sounds - Telesales
A fantastic experience from beginning to end. The kind of old school service and care that is so hard to find today. Delivery flawless too. Buy from Richer Sounds with confidence.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
Went around in circles whilst online as for some reason it did not accept my address. Quick phone call placed order and paid very efficiently. Very helpful staff. Next day delivery. Great price.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
John was brilliant telling me all I needed to know before buying

Resposta da Richer Sounds - Telesales
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