Richer Sounds - Telesales Avaliações 

Stuart was brilliant and helped me thorough the whole process.

A very, very good firm to work with

This was the second time we have ordered a simple Gift certificate. Even opting to use a different store.
And once again we have waited weeks for it's arrival, missing the event the gift was intended for.
Never again with this company

Price was excellent and delivered as expected - speaking to a real person on the phone is a real treat - gold stars all round

Speaking with someone who understands the business and products. Very smooth process which included an offer to include quicker delivery at no extra cost. This showed an understanding of customer service plus the ability and authority to make and take decisions.

All good.

Matched and beat a Costco offer for me.

Richer sounds was very help in changing my new lg g5 tv. Thanks

Excellent customer service from Paddy who was extremely helpful throughout. Unfortunately my initial TV was damaged during transit. Paddy explained all the available options and ensured a resolution for customer satisfaction. A unit was quickly shipped out and the other collected. All very efficient and helpful service. Long warranties and top tier customer service both strong reasons to buy from Richer Sounds.

Knowledgeable staff, speedy delivery, competitive pricing... what's not to like?

To broke but got a decent replacement

Excellent customer service from Ste and Jef at Richer Sounds. Both were professional, helpful, and quick to resolve everything for me. Really appreciate how smoothly they handled things - Great experience overall.

I bought a Yamaha AC receiver and signed up to Richer Sounds VIP account to avail myself of £10 off first order. When I went through to payment it didn’t show £10 VIP membership discount. I contacted customer services and spoke to Geoff. Geoff was friendly and sorted it out immediately sending me a link to pay with the £10 off. The Yamaha receiver was the cheapest I could find and it’s absolutely brilliant. I put my Pro- ject record deck and 5 wired speakers through it. I’m 64 so I’m now going down memory lane playing my vinyl records… fantastic- would highly recommend it and Richer sounds.

Always friendly and ready to explain differences between products and help you make the right decision.

The Cello small TV arrived the next day. easy to set up.
Very good service thank you

Great customer service and very helpful and delivery on time

Helpful friendly sales assistant, went above and beyond to secure the item I wanted. Item arrived quickly and I love it.

Good customer service and fast delivery

The telephone sales person was knowledgeable and inspired confidence that I was dealing with a real company that knows its business. The fact that they were as good as their word and beat a remarkably good internet price I had seen via Which? genuinely surprised me. Delivery was spot on.

Great advice before sale and after delivery, spoke to John - very helpful

Great service and value
We needed to replace our TV and were offered an excellent deal through Richer Sounds with quick and efficient delivery. Thanks!