I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver mais
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I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver mais
A empresa respondeu
Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Ver mais
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Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... Ver mais
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My Freesat box failed after 5 years and Richer Sounds arranged for its speedy collection, repair (new hard drive) and return under its 6 year warranty. Following its failure and a spare circuit board... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido
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What can you say against Richer Sounds?
A great range of Hi-Fi products at the best prices and best guarantee available.
Super quick delivery that was unexpected.
New amp installed and working beautifully.

Resposta da Richer Sounds - Telesales
Being a non-phone user it took a bit of an email exchange to order what I needed, but the customer service agent was very helpful.
And the order took longer to arrive than if I'd have ordered it off 'the other place'.
I was a little surprised that there was no Richer Sounds bumpf in the box when the item arrived, so it looked like perhaps it was drop-shipped?
But I like the ethos of the company, so that's why I like to buy from them.
Great price and service fast delivery as well what more do you need

Resposta da Richer Sounds - Telesales
very helpful service dealing with system problem

Resposta da Richer Sounds - Telesales
My problem was with a head phone system which failed. Richer Sounds replaced the whole system under warranty, arranged for the old one to be collected and delivered a new one at the same time. All in all a very satisfactory result.

Resposta da Richer Sounds - Telesales
Contacted telesales for product advice and they sorted out my transaction for me with very quick response time on a Sunday. Happy with my purchase which arrived in 2 working days with standard delivery. Great service.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
Excellent service, faultless delivery. Great tv for the price. 👍

Resposta da Richer Sounds - Telesales
My call to the sales team was answered promptly and subsequent discussion was very professional, resulting in an immediate purchase of a new TV.

Resposta da Richer Sounds - Telesales
Easy to order online good price and quick delivery Exactly what I wanted

Resposta da Richer Sounds - Telesales
Excellent company. Only one I go to for all my music hifi equipment. Fantastic customer service through the phone. Excellent delivery time as well. Top quality company.

Resposta da Richer Sounds - Telesales
The Speed of delivery was exceptional and the product was as good as I had thoyught together with a good price.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
Very helpful indeed. I’ve gone to Richer sounds before because of this. I spoke to somebody on the phone that guided me towards what equipment to buy and narrowed things down to 3 products first me to pick from. It all turned up next day and I love it all

Resposta da Richer Sounds - Telesales
Great service and expert knowledge.
Great price on products as well

Resposta da Richer Sounds - Telesales
Best customer service, v patient, knowledgeable and efficient. Arrived the next day !

Resposta da Richer Sounds - Telesales
Tele sales chap was very friendly, informative and polite. Start to finish of my ordering was quick painless and very easy. Thankyou

Resposta da Richer Sounds - Telesales
Sales agent was knowledgeable and helpful. Product arrived when promised.

Resposta da Richer Sounds - Telesales

Resposta da Richer Sounds - Telesales
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