Richer Sounds - Watford Avaliações 

1.648
O TrustScore é 5 de um total de 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.648)

24.376 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

the new TV is good

the new TV is good. I think the sound bar is working but the sub woofer is not connected.
fortunately I was able to dispose of all poackaging in the bin store attached to our block of flats.

31 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Dear Mr Mee,

Thank you for your feedback although I was sorry to read you have been experiencing some technical issues. I will arrange for the local branch to follow up with you and help troubleshoot, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Really happy with the advice we…

Really happy with the advice we received from Heather and Lloyd. We bought 3 TVs on our second visit to the Watford shop. No pressure sales. Also the recommendation to get Jason to check out our property for a TV aerial was great. We need more kit and will go back to the Watford branch before considering going anywhere else.

29 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Friendly phone staff

Friendly phone staff, all items I wanred were in stock.
Because of bank security hassle I visited Watford branch to pay.
Even though it was a normally out if hours visit the staff there were most helpfull and sorted my problem quickly.
All items delivered on time and in top condition.

28 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

They just get it

One minute I’m looking for a new integrated amp, but I am looking for a very specific one, AND it has been replaced by a new model. I bet Richer Sounds has an ex-demo one in great condition. I emailed and two days later it’s plugged in to my system. Lloyd was very helpful when answering my questions. This is a company I enjoy giving money to, because you guys are sound!!

26 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Thank you to an extremely helpful and understanding team

We went to Richer Sounds to get advice and help with a soundbar for my husband who is hard of hearing. They were super helpful allowing a return and assisting us in the shop to find an alternative. Their recommendation of a Geemarc Sonarya is now being followedup. Thank you to an extremely helpful and understanding team. Superb service!

11 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Hifi shopping at its best!…

The guy helping me pick an entry level turntable system was amazing, set it up so I could hear it in the listening room, advised on features possibly other options, knew everything I needed to know and more! Super-helpful, polite, friendly, welcoming. Hifi shopping at its best. All price-matched to Amazon too!! Well done Richer Sounds and the Watford staff are brilliant!!!

24 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

24 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Avaliado com 4 de um total de 5 estrelas

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

23 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

21 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

20 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Staff who know the product I walked in…

Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.

13 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16 de janeiro de 2026
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Watford

Resposta da Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

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