I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver mais
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I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver mais
A empresa respondeu
Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Ver mais
A empresa respondeu
Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.
A empresa respondeu
Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, Reino Unido
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Helpful advice re digitising vinyl collection from non pushy staff who provided clarity not available online.Will happily visit again for future purchases.
Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

Resposta da Richer Sounds - Watford
I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

Resposta da Richer Sounds - Watford
Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

Resposta da Richer Sounds - Watford
I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

Resposta da Richer Sounds - Watford
Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

Resposta da Richer Sounds - Watford
40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

Resposta da Richer Sounds - Watford
I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

Resposta da Richer Sounds - Watford
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

Resposta da Richer Sounds - Watford

Resposta da Richer Sounds - Watford
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

Resposta da Richer Sounds - Watford
Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

Resposta da Richer Sounds - Watford

Resposta da Richer Sounds - Watford
VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.
Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

Resposta da Richer Sounds - Watford
Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

Resposta da Richer Sounds - Watford
Good product, well priced.
Sorted out a query with minimal fuss.
Prompt click and collect. Polite staff.

Resposta da Richer Sounds - Watford
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