Richer Sounds - Websales Avaliações 

Hard to say exactly why my purchase from Richer sounds was great to be honest. But the fact that the ordering of my new telly was smooth with a very competitive price cannot be bettered. I had actually already ordered from John Lewis but had to cancel that order due to poor customer service issues. Customer service with Richer Sounds was spot on. Delivery excellent, tracked and informed of delivery to the minute. I can certainly recommend using this company and will definite use them again.

It arrived quickly and required very little setting up. It is working well so far. The after sales service was great.

I had a problem with a faulty soundbar, I received a call from Tom the Customer Service Manager - he could not have done more to help resolve the issue, he was determined to right a wrong made by one of his fellow employees. I received a replacement within days - first class customer service, they truly are a Company who care about its customers. I will be back for my next TV.

Product availability and price was competitive with other retailers

Great price, great service and knowledgeable staff. What more do you need. Kaz at the Oxford branch was particularly good.

Brilliant service and delivery. Great products and prices, all round excellence.

Good product. Good price. And the usual attentive and reliable service

Seamless purchase; great deal on the tv, great communication, all went well. This is our third purchase from Richer Sounds and each time have had the confidence of reliability and feeling of personal service.

Had problem as screen was damaged in transit however because of your customer service it was soon and efficently remeded

I had been eyeing up the Pure Evoke Home for a while and saw a fantastic deal on Richer Sounds, so I took the plunge and ordered. Very easy process. Signing up for VIP also gave me an extra discount too! Even though I chose standard delivery, it was delivered the very next day which was brilliant. The radio itself is amazing, such brilliant sound for a small piece of kit, very loud! It's lovely to be able to play CDs again. I will definitely be buying any future tech from Richer Sounds - very happy indeed!

Fast delivery easy to navigate website

TV arrived very promptly. Just as described and at a good price.Our first delivery from Richer Sounds online though we had bought in the local store before. Highly recommend them however the purchase is made.

My TV arrived within 20 hours of ordering online!....Richer Sounds has extended the guarantee to 6 years. Always buy my audio visuals from Richer Sounds

Buying was straight forward from the website, although I would have liked to have supported my local dealer but they didn’t get back to me in time,

Delivery however was in part bad.

The two chaps that actually delivered were polite and efficient, but the process was most annoying.
I had paid for delivery, specified a day/date and expected to hear nothing more until the day of delivery.
What I got were confusing text messages and emails which in part made me believe the item would not be delivered.
After taking the day off work this was annoying.
The email asked me to confirm I still wanted delivery! Quite why I wouldn’t and not contact if this were so I don’t know, I tried to confirm this (using their ‘bot chat’)but this kept asking me for a delivery or consignment number that started with the letter ‘M’ NONE of the ones I had started with a letter M so it wouldn’t accept or let me go further, by this time as the delivery was to be the following day, I was starting to worry a; I was going to have to cancel and buy from elsewhere & b; I’d wasted a days leave for nothing, this meant I had to call and sure enough, they wanted to confirm I wanted the delivery to go ahead….Ridiculous!
I would consider changing couriers, I for one, would not consider buying again from here if the delivery was by the same people.

Great service. Quick delivery. Very impressed by the 6 year guarantee which is better than Ruark's 2 year guarantee.
Definitely going to use Richer Sounds in the future.

Shocking experience. I won't use again.

Great product, great price!, easy purchase, delivery hassle free from DPD, excellent service, thank you!

Competitive pricing ease of ordering and choice of delivery time overall an pleasing experience I was kept in the loop on delivery time delivered on time

I followed the easy steps through the checkout and entered my details with minimal fuss and was processed quickly
My receipt and delivery information followed shortly after.
Very happy with the experience.

Great company and price.