Richer Sounds - York Avaliações 

2.107
•
O TrustScore é 5 de um total de 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.107)

24.593 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First Class Service

We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

13 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Costumer

Great help from staff

7 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable

Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

7 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Very clear and helpful

Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

4 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

So easy to order and collect from…

So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

3 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Richer soundsStarted

I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

1 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very helpful,knowledgeable staff…

Very helpful,knowledgeable staff ,pleasure to deal with.

1 de maio de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

What great set of lads very knowledge…

What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

30 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Always nice to be able to chat to…

Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

29 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The Sales staff were very informative…

The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

29 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Fast response

Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

19 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

excellent customer service

8excellent customer service, very Friendly, polite and very helpful, will definitely be going back to joe and his team at the York branch for more purchases. We have already recommended this branch to friends and family, the whole team were very professional and knowledgeable throughout

18 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great buying experience in York shop

Bought a pair of Martin Logan speakers from York Richer Sounds. In branch experience was good. Order placement to delivery was very quick.Oh and the speakers have exceeded my expectations.

11 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

GOOD GUYS

GOOD GUYS, patient when unsure what units to go for,no hard sell and worked really hard to get me sorted.
Will be going back to sort speaker upgrades.

10 de abril de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

I'd never buy hifi from anywhere else

I'd never buy hifi from anywhere else. Superb expert service. No pushy sales. Real passion and patience. They care for their staff and customers and it shows.

29 de março de 2026
logotipo da Richer Sounds - York

Resposta da Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

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