I can confidently state that this team possesses a profound understanding of their products. I have acquired several speakers from them, and each order was processed and shipped on the same day, arriv... Ver mais
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Veja o que dizem as avaliações
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Ver mais
A empresa respondeu
I live in Dublin and decided to buy a large TCL TV from Richer Sounds via their Belfast branch. Staff were helpful, value extraordinary and delivery swift! What more could I want?
A empresa respondeu
I wanted some info on a TV and surround sound/soundbar and couldn't have been served better than I was by the team in Richer Sounds - all through email and their online platform mind. Particular Shou... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Televisão
- Serviço de Conserto para Equipamentos Audiovisuais
- Loja de Eletrônicos
- Loja de Hi-fi
- Loja de aparelhos de som
- Serviço de conserto de televisores
Informação fornecida por fontes externas variadas
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Informações de contato
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Reino Unido
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
5,0
Excelente
594 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Knowledgeable & Friendly
Always get prompt, helpful and informative answers from the Team at Richer Sounds
Pleasure doing business with them.
8 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Pete
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent service
Best prices, knowledgeable staff and excellent follow up service. Only minor quibble is that the courier service used to deliver my product gave very little notice as to when he was delivering my product, but this is more of a reflection on the delivery service than of Richer Sounds, and having used RS a number of times before I wouldn't hesitate to use them again.
29 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Joe
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
I will pass on your feedback to our courier partner, to help them aid their customer experience.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great service
Great service. Good communication and delivery very quick.
3 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Big C
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Incredible customer service
Incredible customer service. Despite issues with Aramex's delivery, Emma from Richer Sounds went above and beyond to get it resolved.
1 de abril de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Joe
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to Emma and our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great staff and support
Have purchased many items from Richer Sounds Belfast over the years and there staff and support has always been excellent. I would always highly recommend this 5*****star company to anyone who is about to make a tv
or audio purchase.
30 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Rongriffin
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
Also, many thanks for the recommendation. Its much appreciated!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Resposta da Richer Sounds Belfast
Hi Alex
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Exceptional Customer Service
The level of customer service you get from these guys is second to none.
I purchased a TV that I wasn't entirely happy with. I contacted the store and Jess made the entire return process stress-free. She even offered to have the TV collected, at no cost to myself! So impressed was I that rather than accept a refund I decided to keep my business with them and I upgraded to a more expensive set.
I cannot recommend Richer Sounds in Belfast highly enough.
6 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Phil
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let Jess and everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
I recently purchased a turntable for my…
I recently purchased a turntable for my daughter which had a faulty plug and Kenny sorted the problem, replacing it with a new one. This was done promptly, with superb customer service and excellent communication. Very pleased with the product, the pricing and Richer Sounds and will definitely deal with them again.
6 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Colli
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Kenny and the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Highly Recommend Richer Sounds!
Highly Recommend Richer Sounds!
I honestly wouldn't buy a TV anywhere else. I had an issue with a set I bought over five years ago, and they were more than happy to help. They even sent someone out to take a look at it.
When it turned out the TV had deeper issues and was beyond repair, they offered me a replacement at no charge. I am absolutely blown away by their policies and how easy they are to work with. Incredible service.
2 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi David
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Also, many thanks for the recommendation, its very much appreciated!
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top Service
Very good range of products, competitively price! Good communication during purchase process and tv received in timely manner - would highly recommend. The TCL 55C6K is fantastic!
3 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Stuart,
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Also, many thanks for the recommendation, its much appreciated.
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Fantastic customer service
Fantastic customer service, order was checked multiple times by Emma with the couriers even when it went awry through no fault of richer sounds, stayed in contact during the whole thing and still within a 7 work day turnaround, highly recommend
4 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Brian,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Emma and the team here at Richer Sounds, - they will be delighted!
Also, many thanks for the recommendation.
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great shop with great prices & an…
Great shop with great prices & an unbeatable Guarantee would highly recommend them always first class.
4 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Brian
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Also, many thanks for the recommendation. Its very much appreciated.
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great communications and delivery…
Great communications and delivery monitoring. Would use this company again with no worries.
4 de março de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Tom
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
HiFi purchase
Excellent service as always in Richer Sounds Belfast. Big thanks to George, Gareth and Kenny. Very patient and understanding with my HiFi purchase, great expertise and insight. Thanks again to the team, will definitely be recommending to friends and family.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Matthew
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let George, Gareth & Kenny and the rest of the Team here at Richer Sounds know, they will be really pleased.
Also, many thanks for your recommendation - its very much appreciated.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Super Customer Service
I got a few things from this shop, newer have any issue, but on my last order. DPD was lost my order (undelivered)
but on the DPD system was shows delivered.
i fight with DPD 3 weeks. But Richer Sounds Customer Care newer live me alone. And deal with DPD to.
so my order Go true DPD insurance, and Richer Sounds send me replacement. Thanks For all Richer Sounds Team, and Emma From Customer Service.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Antanas
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
These people know their stuff and are…
These people know their stuff and are trustworthy. Had a faulty amount was replaced no problem. Very friendly to deal with.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Emmett
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Aaron and the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Fantastic customer service
Customer service was fantastic, really competitive pricing and quick delivery
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Garry
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
5 star service
I wanted a specific model of TV and none of the big name retailers in Ireland were stocking it.
Then I found Richer Sounds. Ordered the TV on Sunday night, they dispatched it on Tuesday and I had it 10am Thursday Morning.
I got the TV I wanted with delivery and a 6 yr warranty for not much more than what the others were quoting the older model for.
I will definitely buy from Richer Sounds again.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Eric
I hope you are well and keeping safe.
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
I ordered an 85 inch tv with them and…
I ordered an 85 inch tv with them and communication is fantastic. They have it delivered 3-5 working days in ROI. However, I encountered problems of the TV in less than a day, I reached out to them and they refunded me anyhow. I was skeptical at first as I read mixed reviews of them not entertaining customers when problem arises. But gladly they did with me.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Bitterweet Heart
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant Staff
Very helpful staff, who reply promptly to emails, etc. My items were securely packaged and arrived well within the timeframe.
Buy with confidence.
10/10
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Philip
Sorry for the delay in responding. We are working through our reviews
.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
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