I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Ver mais
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Veja o que dizem as avaliações
I live in Dublin and decided to buy a large TCL TV from Richer Sounds via their Belfast branch. Staff were helpful, value extraordinary and delivery swift! What more could I want?
A empresa respondeu
I wanted some info on a TV and surround sound/soundbar and couldn't have been served better than I was by the team in Richer Sounds - all through email and their online platform mind. Particular Shou... Ver mais
A empresa respondeu
Staff were very helpful in-store and were also more conscious of my budget than expected. I thought that the goal was going to be to sell whatever was most expensive, but instead we had conversation... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Televisão
- Serviço de Conserto para Equipamentos Audiovisuais
- Loja de Eletrônicos
- Loja de Hi-fi
- Loja de aparelhos de som
- Serviço de conserto de televisores
Informação fornecida por fontes externas variadas
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Informações de contato
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Reino Unido
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
5,0
Excelente
594 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant overall experience
This was my first time purchasing from Richer Sounds Belfast, and it certainly won’t be my last. I ordered a 65" TV through their website on August 4th and received it promptly on August 8th. The communication throughout was excellent, and I’d like to give a special mention to Emma from Logistics for her outstanding customer service.
When the courier failed to provide me with a delivery date, Emma personally tracked my order and kept me updated with accurate delivery times. Thanks to her support, the process was completely stress-free. My TV arrived on schedule and in perfect condition.
Overall, a brilliant experience – highly recommended!
8 de agosto de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Pratheep
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Emma the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great experience
Great experience. Ordered a 85" TV through the website at a excellent price as a VIP without any difficulties. Arrived within a few days in excellent condition. Great customer service!
15 de agosto de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Sam
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Always a superb experience
Always a superb experience purchasing from Richer Sounds Belfast. Their knowledge, friendless and overall purchase experience is second to none. They are my go-to shop every time. If I had a question regarding anything tech related they have never tried to sell me the most expensive version of what I'm looking for, and have always recommended based on my needs.
Their products are all the latest and greatest and their prices are incredible too. I couldn't recommend them highly enough.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Believeinmyself
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Highly recommended
Highly recommended. Ordered a Q900D sound system through the website at a good price without any difficulties. Arrived within a few days in excellent condition. The team was engaging and made sure to reach out to ensure the delivery was as expected. Will be sure to shop here again when needed.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi George,
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant service
Brilliant service.
Excellent communications following my purchase. I imagine they would also be fantastic to deal with for advice on purchases .
Fast delivery.
31 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Sean G,
Thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Samsung Sound Bar 990D
Amazing service!
Very professional team, smooth process from start to finish, and the best prices in the market. Highly recommended!
30 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Sachin Bhatt,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
Also, many thanks for your recommendation!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Smooth, no hassle service from richer sounds
I ordered an LG G3 55″ TV and accidentally paid in euros instead of pounds. I reached out and was quickly helped by David Shaw and John McDonald. They offered a refund to avoid double charging my card and I had the money back within hours. No stress, no chasing, just straightforward help from start to finish.
Great communication, fast resolution, zero stress, I very highly recommend Richer Sounds!
21 de novembro de 2024
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Dom
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value.
We work extremely hard in these areas for our customers.
I will be sure to let the David & John, and the rest of the Richer Sounds team know. They will be very pleased!
Also, many thanks for your recommendation!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
5 stars for such a great…
5 stars for such a great company,staff,service
29 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Joseph
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top notch warranty service
When I purchased my LG CX OLED TV in 2020, I automatically (and free of charge) got the 6 year superpanel warranty. Little did I know that, 5 years later, due to LG's poor design/choice of components, I would very much need that warranty when my TV's power board failed completely. Not only did Richer Sounds honour the warranty and their service team made sure to actively follow up on it, but the engineers they delegate repairs to are also top notch. I can pretty confidently say that, had I gone to any other retailer, I would only have been left with either a dead TV or a huge repair bill. So, if you are planning to purchase A/V equipment, and want to alleviate bad surprises in the future, I can only advise to go with Richer Sounds. You will not regret it!
25 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Pete Batard 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
Also, many thanks for the recommendation as well !
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
My go to for Audio / Visual
easy to navigate web pages, huge range across all things audio/visual. Queries addressed within minutes. Happey with answer received.
Made my purchase , as I have done previuosly, happy in the knowledge that John and guys are eager to help and advise.
28 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Dave 19
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
outstanding customer service
ordered tv Tuesday pm and delivered Friday am,
good price,6 year warranty,constant updates as to status of order and carrier made contact before delivery to ensure someone on site,absolutely seamless from start to finish and would recommend Richer sounds without hesitation
4 de julho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Damian
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Give Tom a raise
Had a few hiccups but Tom (head of RS) is the epitome of a great ceo.
In the process of a return as soon as I can find a replacement (bought a tv that very unfortunately had needed a few fixes)
Even though I got frustrated at times Tom ALWAYS gave a very reasonable solution
Kudos to him
27 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Cossieman
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team and we were able help with your issue.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great
Great, responsive service and very good value. Answered pre purchase questions promptly and delivery was seemless.
25 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi User 5
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Recently purchased oled tv from Richer…
Recently purchased oled tv from Richer Sounds Belfast. Process was quick and easy and hassle free. Delivery took 4 working days. Communication was fantastic, several emails. Without a doubt I would use them again. Highly Recommend
23 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi John,
Thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Also, many thanks for the recommendation. It really is very much appreciated!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent service
I have been dealing with Richer Sounds for many a year now . And have always been happy with their service . I had a problem with a receiver , which was thought to be unrepairable . They took it in and I received it back today . Repaired . The service I got during this time was unreal . I would like to thank all the staff I was in contact with . A special thanks for Jess here , she couldn’t do enough . I have no hesitation in recommending Richer Sounds from the sales to service departments . You won’t be disappointed
23 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Jim,
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to Jess and our team here at Richer Sounds - they will be delighted!
Also, many thanks for the recommendation. Its very much appreciated!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent service
Excellent service. Clear communication around delivery and the product line up is great. Would recommend Richer Sounds for sure.
23 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi James,
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
Also, many thanks for the recommendation. Its very much appreciated!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Friendly Staff and Excellent After Sales Support
I've been meaning to write this review for some time, but I just want to say a big thank you to all the staff at RicherSounds.ie.
I've purchased many items from them over the past few years, and on the one occasion I had an issue (which wasn’t even related to their service or the product), they handled it in an extremely efficient and friendly manner.
Richer Sounds will always be my first stop when buying any audio/visual products.
Thanks again!
17 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Darren,
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent communication and prompt…
Excellent communication and prompt delivery! We can wait two weeks or more for deliveries here in the west so this was a pleasant surprise. Tv & soundbar was a great deal also,
13 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Yvonne,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
5 star
From the quick & friendly sales team responses to the post delivery follow up, the experience was 5 star. Brilliant deal on a new QNED TV and will be back soon for a stereo upgrade.
Well done Richer Sounds Belfast team 🙂
10 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Paul
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top notch customer service…
Top notch customer service by Emma as well as 20% off a new 2025 oled tv that's not available anywhere down south yet, another additional 10 euro off for first order,6 years warranty and a free soundbar. Definitely have a customer for life and will be recommending to anyone looking for a new tv
10 de junho de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi J Murphy
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Emma and the Team here at Richer Sounds know, they will be really pleased.
Also, thank you for the recommendation. It really is much appreciated!
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
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