I have used Ridesmiths for several years now, mostly to and from Heathrow. I’ve never missed a flight and the drivers have never, ever been late. The cars are great, the drivers are lovely - interes... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A pleasure to use this car service, I was impressed. Easy booking on the phone which was polite and fairly priced, updates with information about our driver & vehicle, clean vehicles and courteous dri... Ver mais
A empresa respondeu
I have used this company for over 10 years their high quality of cars , drivers and friendly professional service has never changed. Highly recommended.
A empresa respondeu
Found through a search engine. Incredibly responsive booking arrangements with Emaan. Nice car and great driver, Alex. Took us back after Twickenham which can be logistically complex, but all worked a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Ridesmiths is a professional taxi and car service based in Twickenham, providing reliable, fairly-priced journeys for families, business travellers and local residents across Richmond, Teddington, Kingston, Kew, Esher and South West London. We specialise in fixed-price airport transfers to Heathrow, Gatwick, Stansted, Luton, London City and Farnborough, with meet and greet, real-time flight tracking and professional drivers on every booking. Early morning departures and late night arrivals covered 24/7. Our fleet includes standard saloons, MPVs, 8-seater vehicles, Mercedes E Class, S Class and V Class for every journey type — from local taxi rides and school runs to executive chauffeur travel and corporate transfers. Corporate accounts welcome with dedicated account manager, client booking portal and flexible weekly or monthly invoicing. Family and group transfers available in spacious MPVs, 8-seater vehicles and Mercedes V Class — suitable for all group sizes and luggage requirements. Child seats available on request. Fully TfL licensed. Trusted across TW1, TW7, TW8, TW9, TW11, TW12, TW16, KT1, SW14 and Surrey for over 11 years. Reliable, fairly priced and always on time. Book via our app, online or by phone — 24/7.
Informações de contato
30 Rugby Road, TW1 DG, Twickenham, Reino Unido
- 02088916464
- bookings@ridesmiths.com
- www.ridesmiths.com
Found through a search engine
Found through a search engine. Incredibly responsive booking arrangements with Emaan. Nice car and great driver, Alex. Took us back after Twickenham which can be logistically complex, but all worked a treat. Thanks guys. I will be booking regularly. Well done
1 de novembro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much. We’re glad Emaan and Alex made everything run smoothly, and it’s been great to look after you again since. Your continued support really means a lot to us.
Ridesmiths is my go to local company…
Ridesmiths is my go to local company for any rides in and ou of London and to and from the airports. Always punctual and great service. The office and the drivers are friendly and welcoming and always looking to give you the best service.
27 de outubro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much for the kind words. The whole team really does put in 100%, so it’s genuinely lovely to hear this. We really appreciate your support.
Hugely polite and thoughtful driver
Hugely polite and thoughtful driver. We have used Ridesmiths for circa 30 years and have always been very happy with their service levels, whether taking us to Gatwick or just into London or locally. Well done, all the Ridesmiths team!
24 de outubro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Hi Sue, thank you so much. It’s been a real pleasure looking after your travel over the years, and we’re very grateful for your continued trust. The whole Ridesmiths team really appreciates it.
Excellent service
I used Ridesmiths for 2 seperate trips yesterday and I was so impressed with the customer service, value for money and quality of the executive cars. The drivers were very professional and gave door to door service. Highly recommend
25 de outubro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much for your review and recommendation Angela. Really pleased to hear both trips went smoothly for you and that our drivers looked after you well. We appreciate you taking the time to share your experience and look forward to seeing you again.
Excellent and very reliable service
Have used Ridesmiths for many years (so several hundred trips) and they have always been excellent. An ultra reliable service with drivers who have been unfailingly friendly and helpful.
25 de outubro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much for your review Mr Wilkes. It's been an honour providing your transport over the years , right back to the Black & White days and then taking the leap with us when we formed Ridesmiths 11 years ago. Your loyalty and trust from day one means everything to us, and we look forward to many more years ahead.
Excellent service as usual
Excellent service as usual, prompt pickup and smooth journey to the airport. Thank you Arvind!
23 de outubro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thanks Ben, really appreciate the kind words. Glad Arvind looked after you well, we'll pass on your thanks to him.
Very easy process to book
Very easy process to book, excellent communication from the team so I knew who my driver was and how far away they were. Would use again
20 de setembro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you for taking the time to leave a review, and for the positive feedback. We look forward to seeing you again.
As usual efficient
As usual efficient, professional with a fuss. Can’t expect anymore
22 de setembro de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
So good to hear we're getting it right, what more can we ask for! Such a nice review, thank you.
Very positive
Very punctual, picked the best route, great conversation, clean car.
15 de agosto de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you for your kind review. We’re delighted your first experience with us met expectations, and we look forward to welcoming you again soon. For easy future bookings, you can book trips directly through our website or app.
Always great service
Have been using Ridesmiths for years.
Always reliable, friendly service.
Wouldn't go anywhere else.
15 de julho de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you for your loyalty and kind words! It means a lot to know you’ve trusted us over the years. We look forward to continuing to provide you with the same reliable, friendly service.
Always use them
Always use them. They are always on time and efficient.
23 de junho de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you! We really appreciate your continued support—punctuality and efficiency are exactly what we aim for every time.
enjoy the ride
Good quality cars, and excellent drives - helpful with luggage - they know there way around town, and fair charges
well done
1 de junho de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much for your continued support over the years, Sami. It really means a lot to us. We're glad to hear the service remains up to standard—it's always a pleasure to assist you, and we look forward to many more journeys together!
Always punctual & helpful with…
Always punctual & helpful with comfortable cars & efficient service.
21 de março de 2025
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you, Mrs Stone, for your continued support and loyalty over the years. We're so pleased to hear the service continues to meet your expectations—it's always a pleasure to look after you!
Considerate and punctual
Booked a car home for my elderly and nervous father on Boxing Day. I mentioned that he lacked some mobility so could they please make sure he had enough space. Ridesmiths provided a lovely roomy car driven by Ashiq who couldn’t have been kinder. Always prompt and helpful. Thank you.
26 de dezembro de 2024
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you so much for your kind words. We're really glad Ashiq made your father feel comfortable — that’s exactly the level of care we aim to provide. We appreciate your trust and look forward to assisting you again.
Excellent service as always.
Excellent service as always.
Very nice car very clean and offered water on our journey.
Lorenz was very professional.
24 de setembro de 2024
Avaliação não solicitada
Resposta da RIDESMITHS
Thank you! We're so pleased to hear you had another great experience. We look forward to seeing you again soon.
Brilliant service
Brilliant service. He was very early so parked up twice to spread out his time of arrival. I actually rang him as I was waiting outside by 5:25. Had to wave him down as it was still quite dark out. Arrived at the service pick up the same time as the transfer coach.
21 de setembro de 2024
Avaliação não solicitada
Good service
Good service, delays on flight meant rescheduling pick up time and all handled very satisfactory. Easy to speak to office and driver.
Very helpful driver even assisting 2 very tired passengers with their luggage taking it front door of appartment!
12 de setembro de 2024
Avaliação não solicitada
Excellent service
Excellent service
Have been using Ridesmiths for a few weeks to get me into London for cancer treatment. Very impressed with drivers, always punctual and professional. Nice smooth rides, which is just what I need at this time. Please pass on my thanks to the drivers,
Caroline S
10 de setembro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.