Riverside Motor Group Avaliações 

414
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Car checked in with Lee, who was very professional and efficient. Called me with update on work that needed doing and sent a video of the car assessment. I was kept informed throughout the process and... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Perhaps THE worst dealership I have ever had the misfortune to deal with. They sold my a used XC90 last June, advertised as HPI clear. The car was written off in an accident and it was discovered it h... Ver mais

Avaliado com 5 de um total de 5 estrelas

A massive thank you to Richard at riverside Volvo Doncaster, He went above and beyond to help put me into a car that would be correct for all our family needs. The handover was excellent and went over... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife is a survivor of a near fatal road traffic accident. Safety is therefore paramount for both of us and Volvo lead the field in this regard. We found all the staff at Riverside very helpful but... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Revendedora de carros usados
  4. Serviço de Motorista

Informação fornecida por fontes externas variadas

Award-winning Group of dealerships. Authorised Volvo, SEAT and Mitsubishi dealers.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

414 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(414)

104 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I was treated with great respect by all…

I was treated with great respect by all the staff that I encountered , But I take my hat off to Adam, he sold me a beautiful low mileage Land Rover Evoque, we had a slight problem with the electric struts for the tailgate that were faulty, The very same day new ones were ordered and I went on my way, the day that the new struts arrived the car was back in the workshop and fitted while I waited, thanks to Adam, the whole process of buying the car and having it fixed was all very smooth and professional, An exellent sailsman with an eye for detail,
Thanks mate
Bill Coupe

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, everything explained fully and 100% happy with my purchase. Shout out to Andy for his friendliness and expertise.

13 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Would.highly recommend Volvo in Wakefield. Very friendly place. Amar helped me purchase my car and even gave we after sales advice when I had problems locking the car. In all I will definitely purchase my next car there too.

13 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

RIVERSIDE VOLVO HULL

RIVERSIDE VOLVO HULL. I Have purchased two new Volvo XC40`s,, from Riverside, Hull, Volvo in the last few years.
I always use this company for the servicing of my Volvo`s. .
I live around 60 miles away from the dealership at Hull. I sometimes use their collection/delivery service. They are reliable, and take great care of my cars,.
This week I drove to the dealership at Hull for my XC40`s annual service. I met one or two of the salespersons that remembered me, and treated me as a friend and valued customer. Sorry I missed Chris who was on day off.
The service team were absolutely first class,from the staff based in the showroom, to the mechanics. They even gave my XC40 a wash. I really trust this company completely. All staff are friendly,and have the time to answer any questions I may have.
If I decide to change my 2 year old XC40 again, I certainly would use Riverside Volvo Hull.
See you next year.(or before if I decide to change my XC40). Many thanks again to all.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great, easy transaction

Luke managed the whole process for us seamlessly. He sent lots of information and videos of the car as we lived quite far away so couldn't visit it beforehand. Upon arrival he made sure we had the opportunity to ask any questions and showed us all the key features of the car in person. Thanks

23 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Customer Service

Brilliant Customer Service
Dan (manager) very helpful, friendly, and easy to talk to (we felt very comfortable and under no pressure at all)
It wasn’t straight forward (on our end) but Dan was really helpful he sorted everything out 😀
Brilliant
Great customer service

Thank you

8 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service at Riverside

The staff were very helpful when I wanted The staff were very helpful when I wanted a test drive, and to look at other vehicles too.
The purchase was completed efficiently

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

Riverside Volvo Wakefield were fantastic because I was treated like a valued customer. All my concerns were taken seriously, and all my questions answered fully.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The whole process was extremely smooth

The whole process was extremely smooth. The staff are very pleasant and approachable, helpful and cheerful. The cars are presented well, clean and low mileage. The process of buying is very smooth and timely. I have no faults at Riverside Volvo Doncaster. I have purchased two cars from them and won't hesitate again for a third. Great work at Doncaster!

30 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely car well presented wonderful experience

Saw this Dacia Jogger Extreme for sale in a lovely green colour and was very keen to see it. Called on Friday and had a test drive Saturday lunchtime after returning from London and very impressed how well car appeared.So well demonstrated by Aimee as not driven an Automatic before. Sale completed today Monday and very pleased with it. Great service makes a difference I learned very quickly. Would highly recommend.

9 de junho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great car, no pushy salespersons, shame about the final transaction issue.

Really love the car, got a XC40 fully electric.
No pushy salesperson which is often off-putting
Salesperson explained everything well
agreed to pay for our p-ex at the same offer as "we buy any car"
Did decide to take gap insurance at point of sale but did not know it was a consition of the p-ex.
paid a deposit £500 and then declined gap insurance
Salesperson said it was a condition of p-ex
We sold our p-ex for more money thankfully and managed to then get out of the gap insurance
The company use an intermediary company called BUMPER to take payment for the car as an instant payment.
My bank decided to complete a fraud check with us and witheld payment briefly, glad banks do this as it is important to protect our money.
The bank cleared it and paid it to VOLVO however they kept saying they didnt get funds and we left without our car.
Volvo kept saying it was an issue with our bank and not them.
We called out bank 7 times over the next 24 hours however our bank kept confirming there was no issues and the payment was made.
Volvo eventually checked and the money was in their holding account with BUMPER the whole time.
No apology, just continued to blame our bank.
No compensatory offer after keeping our funds for 24 hours.

27 de maio de 2025
Avaliação não solicitada

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