I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Ver mais
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Veja o que dizem as avaliações
the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Ver mais
If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Ver mais
A empresa respondeu
Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy
Informações de contato
1510 Castle Hill Ave, Unit #144 , NY , 10462, Bronx, Estados Unidos
- 1-844-200-5522
- support@roamingmood.com
- www.roamingmood.com
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Kristina was very helpful.
Ben was great
Ben was great. His customer service skills is one of the best thus far. Thanks Ben for your help
Was pleasured working with Jerry Thank…
Was pleasured working with Jerry Thank you.
Kristina made it very easy
I dealt with Kristina. She was of a significant help and helped me booked my desired flights at a very good rate.
Kristina was very professional and patient with all of my request.
A+ service all the way…
Roaming Mood is the place!!!
This was the first time to use Roaming Mood services and It was an excellent experience. Jerry, the customer service representative was very patient and extremely helpful with booking my flight. He was a pleasure to talk to and was able to get a great deal on the tickets. I absolutely recommend using their website and calling their support line if you have any questions or doubts. Thank you again Jerry- the best travel agent I’ve dealt with in a long time!!!
Jerry made for a great experience!
Jerry made for a great experience! He was always prompt and thorough in his responses. He made the booking of our flights very easy.
These people should be in jail!!!!!
I spoke with Ben the rep from…
I spoke with Ben the rep from Roamingmood on 02/01/23 and he was amazing. His service was great, he helped me book my husbands flight without any problem. He was nice and cheerful and willing to help me find the date that we needed for my husband to get home! Thank you for all your help Ben!!
Ha sido un servicio satisfactorio
Ha sido un servicio satisfactorio, fui atendido por Jerry en línea directo y correo electrónico, me ha podido ayudar en todo el proceso hasta cerrarlo. 100% Recomendado!
Representative Lenny was very helpful.
Lenny took the time out to help me find the right flight and price! He was very kind, patience and great at his work. Thank you for your time
Standby ticket no disclosed. Travel not guaranteed.
The flight I "booked" was for a standby ticket. This was not disclosed when I booked the fare. When I spoke to customer service, they acted like it was no big deal and that it doesn't matter. That's why it was so inexpensive. They then tried to sell me a ticket at 3 times my booked price that would guarantee travel. Pathetic booking procedure to skip mentioning that the ticket was a StandBy ticket. Terrible.
José excelentes servicios muchas…
José excelentes servicios muchas gracias por todo
these guys are a total scam
these guys are a total scam.
dont use this site. i got a confirmation email showing my ticket was $69. Then they called me saying that ticket is sold out and they will charge me $199/per ticket, even though i have a confirmation email showing the lower price.
these guys need to be destroyed and taken to court for false advertising, stealing customer data, wasting everyone's time, and a bad attitude altogether.
Kristina kept in constant contact with…
Kristina kept in constant contact with me regarding some travel changes that needed to be made and walked me through everything. Thank you for a very positive experience!
Excelente servicio muy amable y ayudo…
Excelente servicio muy amable y ayudo en el idioma español, muy buen trato .
Kristina's excellent service!
I worked with Kristina on my reservation for travel with Delta Airlines. She was both professional and very patient with me as I don't fly often. Thank you Kristina for making this experience very pleasant! :)
Rip off
The Company shows cheap tickets online, once upon is being booked. A phone call was received afterward to tell that it was a mistake and the price went up from $199 up to $438. I then found out that they charged me $100 on top a a regular airline fees.
Perfecto el desempeño de José muy amable y preocupado con el cliente
Perfecto su desempeño!! Muy agradecido con el Senor José!
Jerry provided me great service to…
Jerry provided me great service to change my flight.
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