I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Ver mais
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Veja o que dizem as avaliações
the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Ver mais
If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Ver mais
A empresa respondeu
Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy
Informações de contato
1510 Castle Hill Ave, Unit #144 , NY , 10462, Bronx, Estados Unidos
- 1-844-200-5522
- support@roamingmood.com
- www.roamingmood.com
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I called Roamingmud to cancel my flight…
I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my family is in. Right away with professional voice comforted me and informed me that due to my situation his company will not charge my card any fees. Thank you so much and god bless his heart
My customer service was exceptional!!l
My customer service was exceptional!!! My needs were met and Carlos was extremely understanding and helpful. He was patient, kind, and friendly. Most importantly my reservation was solidified and he helped fix an issue I experienced with the website. Thank you.
Representative Carlos was very helpful…
Representative Carlos was very helpful !!!
Thank you very much …
Customer service was amazing and…
Customer service was amazing and pleasant I totally recommend it., totally I am keeping the information for next time I need a ticket .,
Jerry had Excellent speaking skills very knowledgeable and very kind. You deserve a raise. Good customer service is hard to find.., thank you again Jerry for all your help you did an amazing Job ☺️
Representative Lenny was great
Representative Lenny was great! He took the time out to help me find the right flight and price! He was very kind and professional!!!!
Carlos did a great job.very helpful
Carlos was a great help!
Carlos was a great help!
He helped me cancel my ticket easily . I would recommend him!!
I am very Happy for Lenny service
I am very Happy for Lenny service, I have an emergency and he was very helpful giving me assistance to find the best deal. Thanks Lenny for your excellent service. I recommend Roaming mood for flight reservations.
Ben thanks for your attention.
Tristan helpe me with patience and…
Tristan helpe me with patience and responsibility. I’m grateful to him.
Amazing job
Great customer service
Great customer service. Jose called me and was able to give me a great offer for my final destination. 5 stars.
Carlos is our sell’s representative and…
Carlos is our sell’s representative and he has been helping us from beginning to end even if the fault was not ours and I didn’t get the tickets for the price I originally bought for but, I did end up getting the tickets for a fair price along with the inconvenience,still came through at the last minute and will call to confirm..Thank you so much Carlos for helping us out
BAIT & SWITCH
I booked three seats for a good price on Wednesday and on Thursday I received a phone call telling me there are no more seats in the Main Cabin at that price. They can, however, secure three seats for me at more than TWICE the price.
Classic BAIT & SWITCH. Unfortunately, the State Consumer Fraud Division does not deal with internet thievery.
Basically scam
As the other reviews were saying, it is basically a scam. They offer you a flight that is cheaper, and 30 minutes after they send an order confirmation number you an email saying it is all booked, so they charge you almost the same price as other websites.
Lenny
Lenny you are great person and helped us and I had a great experience with you
Ben el representante fue muy amable y atento y paciente estuve muy satisfecha con el servicio gracias !!!!!!
Hostile Customer Service
Booked flights with Roaming Mood, and got a confirmation email. We received a call from them more than 12 hours later letting us know that they failed to book our flights at the advertised price, despite receiving a booking confirmation email from them.
Rather than provide solutions, the company was hostile and argumentative.
Roaming mood
Lenny, was very professional and did not waste my time while helping to make a reservation to Mexico. Unlike other agents I called he did not play any sales games and saved me time and money.
Eddy helped me through my booking…
Eddy helped me through my booking process, excellent work, patient and very kind. Highly reccomend
Ben he took good care of me
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