RockHer Haute Jewels Avaliações 

237
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely LOVE my new 1.5-carat lab-grown diamond solitaire necklace from RockHer! After spending quite a bit of time researching diamond necklaces, I wanted something that combined excepti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!! I was tad disappointed the pearl earrings we discussed when I was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team at RockHer is outstanding. They answered all my questions and delivered the ring(s) to me ahead of schedule. They were patient with me and very accommodating to my inquiries and constant pest... Ver mais

Detalhes da empresa

  1. Joalheria
  2. também em
  3. Designer de jóias
  4. Negociante de Diamantes

Sobre RockHer Haute Jewels

Escrito pela empresa

Est. 2014 · Direct-to-Consumer Fine Jewelry · Los Angeles

Every Ring is Custom Made.
Every Diamond is Chosen.

Manufacturer. Gemologist. Yours.

We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.

RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.

Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.

Custom Manufacturing

Every ring is built to order from scratch. Your setting, your diamond, your specs — no compromises.

Direct Pricing

We're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost.

Graduate Gemologists

Real expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth.

Natural & Lab-Grown

We work with both, without bias. We'll help you find the diamond that's right for you — not for our margin.

Proprietary Technology

Meet ROSI — The World's First AI Diamond Intelligence

ROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.

Ready to design your ring?

RockHer.com

The RockHer Promise

Custom-made fine jewelry, ethically sourced diamonds, and a 40-day return policy — backed by a manufacturer who stands behind every ring we build.

Every RockHer engagement ring is custom manufactured to order using 3D design technology, so you get exactly what you envisioned — not something pulled from a shelf. We use only ethically sourced natural and lab-grown diamonds, crafted in 100% recycled gold and platinum. Every order arrives in premium packaging worthy of the moment. Not in love with it? We offer a free 40-day return policy — longer than most fine jewelry retailers. We build rings we're proud of, and we back them up.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

237 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(237)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service and Selection

Best customer service and selection of anywhere I looked... We spent a couple hours picking out a diamond. Turns out that someone else picked out the exact diamond that I did and had purchased it a few moments before I did... Rockher replaced my diamond with a higher quality one at no extra charge. WAY better (and less pricey) than buying in a store..

18 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rockher Rocks!

I looked over many sites and places to find the perfect ring. Rockher had the best options for ring settings and diamonds within my budget. I got an email saying they shipped it out and the next morning I got a knock at the door. Which was good because my love was still asleep. I cannot wait to give this ring to my best friend! I can't thank rockher enough for making this whole process fast and easy.

14 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service was excellent

Service was excellent. The Team at RockHer got the ring out ahead of schedule. Both the Setting and the diamond were stunning.

9 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Must read! Know the truth!

I'm am writing this review and I have yet to see the ring I ordered; the ring is scheduled to arrive in a couple of days.

OK, to start, this company is amazing! They communicate effectively and quick. They show genuine care for their customers.

When I placed my order I had some technical issues that caused the order to differ from my expectations and original selection. However, I emailed them and within less than an hour, I received communication from the team assuring me that they will look into the matter.

They confirmed the issues, they fixed the problem, and they offered a resolution in a timely manner that is unprecedented with online businesses.

They truly have gone above and beyond and they have impressed me more than any other company I have dealt with online.

Oh yeah, don't forget, I have not even seen the engagement ring yet, but worse case scenario, if I don't like it or it does not meet my expectations, I will just utilize the return guarantee but you better believe I will just end up returning to their site and start over. They have earned my loyalty and trust! I can't wait to see the diamond ring and I am looking forward to ordering more jewelry for my lovely lady in the near future.

Keep up the amazing work at rockher.com

Edit as promised:
I recived the ring on time and as ordered and most importantly, she loves the ring!!!

Also, out of curiosity I took the ring to a few local jewelers and asked them for cash offers. All of them offered me more than I paid for the ring. Think about that, a cash offer, meaning, they will buy from me and turn around and sell it for double what they offered me. On average, I was offered 1.5 X what I paid for the ring.

Don't waist your money going to local stores, you can trust rockher.com to deliver value, exceptional service, and quality pieces.

Thank you, Sean and Romeo!

23 de novembro de 2019
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Ring is not as pretty as picture and a…

Ring is not as pretty as picture and a bit deceiving. I am totally NOT HAPPY WITH THE COLOR OF THE SAPPHIRES. I bought it to wear with my diamond, sapphire wedding band and the sapphires are different colors.

21 de novembro de 2019
Avaliação não solicitada
logotipo da RockHer Haute Jewels

Resposta da RockHer Haute Jewels

Hi Stacy,

We are so sorry to hear you are not happy with your ring. We wish you would have reached out to us prior to leaving this review, we could easily have fixed the issue and figured out how to make you happy. We did not hear from you. You are within your 30 day return window, if you are unhappy simply email info@rockher.com or call 844-330-9755, and we will of course authorize the return, free return shipping via Fedex is complimentary.

Additionally, we are customer service and jewelry professionals, had we known we were matching an existing band, that we did not make for you, we would have likely had you send in the band, this is not something that can be done otherwise. None of this was mentioned during the purchase process.

You may not be aware but Sapphires come in a wide range of colors, at Rockher.com we are one of the only retailer that actually give its clients actual Pantone Colors of the Sapphire Ranges we carry. We also take requests for specific sapphire colors. Usually when someone is looking for specific sapphire colors we will send out sample images or even send out the sapphires themselves for approval prior to making the ring. All of this is complimentary.

Please take a look at the Article here - https://www.rockher.com/how-to-buy-sapphires/

Please reach out to us so we can help you,

Team Rockher

Avaliado com 5 de um total de 5 estrelas

Easy and fast...very satisfied

I bought a diamond elsewhere and the setting at Rockher. Rockher sent me a prepaid envelope and the entire process was completed in one week. The price was outstanding and the ring came out beautifully. A customer service agent helped me every step of the way.

20 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simply awesome

Simply awesome!
Romeo and Sean were really patient and polite despite my lack of decision and several requests.

14 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Romeo was very helpful and patient with…

Romeo was very helpful and patient with me as I was deciding on a custom wedding band to match my engagement ring. I asked for several designs that were delivered promptly. He offered suggestions and I ultimately went with his first recommendation. Will definitely shop here again!

30 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Texas BIG!

I simply love my ring! RockHer worked effortlessly to create my ring to the exact specifications that we were looking for - I could not be more impressed with the quality, the uniqueness, and the care that was put in to make my dream ring come true. I'm happy to say that I get to wear this beautiful diamond ring for the rest of my life! - Bride to be
The time RockHer staff spent educating me on the diamond selection, procurement, and band design process demonstrated that they truly care about helping you select the best diamond you as a consumer are looking for. I learned more about diamonds (beyond the 4 C's) than I could ask for but I was confidant in the end that I picked one my bride to be would truly be enamored by and love forever. - Groom to be

26 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at RockHer we’re incredible

The team at RockHer we’re incredible. As a UK buyer they were able to provide me with unrivalled pricing and were able to accommodate my shipping requests as well. They were able to assist me right throughout the sale providing me with additional pictures and videos. When I got my hands on the stone in the UK...wow! I was blown away. I took it to be assessed by a reputable jeweller who confirmed the stone matched that of the GIA certificate. I can not fault this process at all. 10/10 service, 10/10 diamond!

2 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it

They were fast and my ring is perfect. They have great customer service.

28 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We love our ring

We love our ring! Sean & Romeo were very helpful with their professional knowledge! They helped me out every step of the way. If you do not know much and need help do not be afraid to ask they have trusted professionals to help from step 1! Beautiful ring with a perfect center diamond at a great price!!!

18 de setembro de 2019
Avaliação não solicitada

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