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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I noticed after I had ordered that the delivery address was wrong. I contacted Rollersnakes and was helped by Christian who sorted everything out for me. Will definitely use again.

Avaliado com 5 de um total de 5 estrelas

After a bit of initial miscommunication, Rob really went above and beyond to make sure some snowboard pants arrived in time for my son’s school ski trip (hand delivered). The service was excellent and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been having skateboarding lessons at Rollersnakes with Toby. Toby is kind, calming, approachable and motivating in his coaching style. He has really helped ease my anxiety during our session, has... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really impressed with everything about Rollersnakes. The skateboard lessons are great to get kids started and my boys loved them. Their promotions and discounts when buying from their shop are brillia... Ver mais

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de moda masculina
  3. Loja de skate
  4. Loja de roupa urbana

Escrito pela empresa

Rollersnakes (rollersnakes.co.uk) has been a cornerstone of the UK skateboarding and Action Sports scene since 1985. Offering products from the leading brands in the industry at the UK's lowest prices, without compromising on top customer service.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I've been shopping here for a few years…

I've been shopping here for a few years now for skateboard products and it's fantastic. Never had any issues. Just taken delivery of another complete and tool delivered next day. Easilly one of the best skate shops in the UK.

2 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast!

Had 3 orders from these guys recently. All despatched very quickly and arrived just as fast. Order with confidence, these guys know how to run a business!

EDIT - i've done 5 more orders with RollerSnakes and they've all gone the same way. Fast and good value.

2 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Frenzy Pneumatic scooter…

Purchased the Frenzy Pneumatic scooter from Rollersnakes for my son. Super fast delivery, well packaged and couldn’t be happier with the scooter which is really robust and rolls brilliantly out walking on our country lanes.

24 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought a pair of slip on vans from…

Bought a pair of slip on vans from these guys didn't even have to pay for next day delivery they still arrived 2 days later which was a pleasant surprise, all round had a great experience buying will buy again and definitely recommend

22 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not the best

My order came 5 days late and had a large crack in it the service is good tho hope to get a partial refund.

11 de janeiro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

DO NOT RECOMMEND. You must pay for refunding your item!

First time in my life I see a company that is not offering free return. Very upset with the fact that I need to pay an extra £3 for returning my item. They are stating on the website that you can get discounted return later from royal mail however when I tried to purchase that label website was 'Not found'... So I emailed to their customer service and apparently, it's not available at the moment... From now on avoiding this company... As I found it very ridiculous all this situation.

13 de dezembro de 2020
logotipo da Rollersnakes

Resposta da Rollersnakes

Hi,

I'm really sorry about this. At Rollersnakes the customer will have to pay for the return label offered on our website. When receive the return we then refund the postage on the actual order. There was a glitch on our website today and the return labels were currently unavailable so I sent you our returns address instead. The returns labels are now available again - sorry for the misunderstanding.

If you want to talk about this further please contact me at support@rollersnakes.co.uk

Avaliado com 5 de um total de 5 estrelas

Highly recommended for skate gear

I have shopped with this company for 10 years for all my skate clothes and shoes, always fast delivery, only a couple of minor problems which were resolved by the prompt customer service. The only place left in the UK with a wide selection of skate clothes in all sizes, other companies seem to have gone a bit downhill over the years.

16 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products, fast delivery and good customer service

I’ve purchased several parts and protective gear from Rollersnakes recently. They have a good line of products to choose from, speedy delivery and very good customer service. I accidentally ordered the wrong size elbow pads and Georgia was very helpful in guiding me through the exchange process to switch for the correct size.
Highly recommend RollerSnakes!!

13 de novembro de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good service, bad delivery!

The product arrived promptly & was what was expected. However, the package was dumped in my front garden which is on full view of the road, available for theft & announcing to the world at large I was not at home. Quite unimpressed by that!!

1 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Brilliant shop

Brilliant shop! Been into the store a few times aswell. Easy to shop online straight forward fast delivery. Always great deals two for Tuesday.

1 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Great service

Great service , great price actually the best price I could find £50 (rrp £100) Got next day a pair of Globe ct-iv classic patent black shoes. Fantastic shoes that looks even better than on pictures. Very comfortable . If you buy these shoes don't get bigger size ! The size is true :)

13 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One stop shop 👍

My favourite online store for skate and clothing. I always recommend roller snakes to friends and family. Plenty to choose from and great customer service the website is easy to navigate fast reliable shipping no complaints 5/5

1 de outubro de 2020
Avaliação não solicitada

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