I noticed after I had ordered that the delivery address was wrong. I contacted Rollersnakes and was helped by Christian who sorted everything out for me. Will definitely use again.
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Veja o que dizem as avaliações
After a bit of initial miscommunication, Rob really went above and beyond to make sure some snowboard pants arrived in time for my son’s school ski trip (hand delivered). The service was excellent and... Ver mais
A empresa respondeu
I've been having skateboarding lessons at Rollersnakes with Toby. Toby is kind, calming, approachable and motivating in his coaching style. He has really helped ease my anxiety during our session, has... Ver mais
Really impressed with everything about Rollersnakes. The skateboard lessons are great to get kids started and my boys loved them. Their promotions and discounts when buying from their shop are brillia... Ver mais
Detalhes da empresa
Escrito pela empresa
Rollersnakes (rollersnakes.co.uk) has been a cornerstone of the UK skateboarding and Action Sports scene since 1985. Offering products from the leading brands in the industry at the UK's lowest prices, without compromising on top customer service.
Informações de contato
Rollersnakes, Unit 7 Parker Center, Derby, Reino Unido
- support@rollersnakes.co.uk
- www.rollersnakes.co.uk
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Totally smooth transition from ordering…
Totally smooth transition from ordering to delivery. Thank you
Great thank you
Perfect costumer service 🤙
Very impressive very pleased
Superfast service and delivery time
Ordered a longboard on Tuesday evening and it arrived today. Super fast service and delivery time, and free shipping for spending over £65. Would definitely recommend them.
5 star customer service
5 star customer service. Quick replying to emails. I extend my thanks to Georgia for sorting out my query.
7 days, no dispatch update.
Ordered a jumper in their sale. It has been 7 days and i still have not received an update on when my parcel is going to be dispatched. its difficult to get in contact with customer services. not much help so far.
Great t-shirt and great service
I made 3 orders in total tallying over…
I made 3 orders in total tallying over £60. They haven’t arrived. It’s so annoying because usually your excellent!
Great service and price
Great service and price, as always 👍
I love my new trainers but the package…
I love my new trainers but the package was damaged
Fast delivery and great product
Great retailer
Great retailer, products always delivered quickly.
Website is really easy to use and works well.
I did have an issue with a product that I ordered and a refund was put straight into my bank, customer service is superb.
Our first trip
First visit to the shop today 6 pairs of trainers and a pair of roller skates later we left after having such a laugh with the guys who work there who was so helpful with my indesive Mrs. Can not fault them they are awsome will be driving from Birmingham in the future just for this shop see you guys soon.
Slammed wagon
Can't complain with good service
Ordered on Thursday night, received Saturday... Quick service and everything arrived perfectly at a great price. Bang on!
Saw the advert on Facebook and decided…
Saw the advert on Facebook and decided to buy a pair of DC's. The page is easy on the eye and finding what you like doesn't take long. Good experience and good product. Happy customer. SD
Very helpful when needed
Great and quick customer service
Great and quick customer service. I had an issue with ordering through Apple Pay but the team were quick to help and the outcome was top notch! Thanks!
good online shop
good online shop, but not a fan of the new lay out. This is more of a downgrade imo.
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