Romans - Swindon Avaliações 

133
O TrustScore é 4.5 de um total de 5

4,5

Aiken Road 27, SN25 1UH Swindon, England, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I rented with Romans once and never will again. They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees. They were r... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing! We cannot wait to live many happy y... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have used Romans, formerly Dewhurst, since buying our rental property 8 years ago. In that time Christine Lancaster has excelled in looking after ourselves and our tenants with efficiency, court... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária
  2. Investimento em propriedades
  3. Avaliadora de imóveis
  4. Inspetor de imóveis

Sobre Romans - Swindon

Escrito pela empresa

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informações de contato

  • Aiken Road 27, SN25 1UH, Swindon, England, Reino Unido

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(133)

162 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I rented with Romans once and never…

I rented with Romans once and never will again.

They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees.

They were rude when corresponding with me, and when I asked for the images from my flat to be sent so I could check the metadata on the images to make sure they were actually photographed after my tenancy I was ignored. Speaks for itself really.

I agreed to pay half of the fees and asked for a copy of the full receipt. All I was sent was a hand written note with my half of the fee, no evidence of the full fee being paid by them. Liars!

30 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Holly has been very accommodating…

Holly has been very accommodating throughout our property search, although we did not manage to let a property through Romans I really liked how pro-active she was in keeping in touch while we searched and updating us on any new properties!

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Holly at Romans was really excellent

Holly at Romans was really excellent. Pro active, professional and a joy to deal with. Thank you!

9 de junho de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Emma Seale We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Absolute perfection

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing!
We cannot wait to live many happy years in our new home💕

22 de maio de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Rebecca Sawyer We greatly appreciate your 5-star review and the time you took to share your experience with Holly and Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lovely experience with Romans

Lovely experience with Romans! Amanda was very friendly and helpful.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Hollie Case We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Moving day

Moving day! .. Just wanted to say a massive thank you to Amanda for helping us through the entire rental process. Everything through Romans Ltd has been well executed and extremely professional. very happy with our experience and would recommend to anyone.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Trev We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First time renter…

Having just rented a property through Romans, it was a very easy and painless transaction. In particular, Amanda Force-Jones has supported and guided a first time renter all the way. The service provided by both her and her colleagues has been great!

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Jonathan Hackney We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very professional Team

Very professional Team. Everything did go smoothly, on Time and we moved in to our new property
Thanks Guys!!

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Adam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The team is amazing!

The team is amazing!! Amanda’s communication is a credit to the team! They are incredibly professional at all times!! Great agency to be engaged with!!

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Andy We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We needed to re-let a property in Swindon

We needed to re-let a property and were considering other letting agents, as a result of a landlord contract issue, however, we were impressed with Mark Davidson, who turned it around with his responsiveness and professionalism. Mark then had viewings lined up, as soon as the property was ready and immediately secured a letting. Great work! With the arrival of the new tenants, the property manager, Jade Small, has done an excellent job in welcoming them to the property and supporting them. A highly professional letting agency in Swindon.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Mike Sierra We greatly appreciate your 5-star review and the time you took to share your experience with Mark and Jade . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Positive in overall

My experience with Romans has so far been limited to the initial stages of the renting process, so I cannot comment on how they manage the property throughout the tenancy.

Amanda, the letting agent, has been very helpful, professional — she arrived on time for the viewing, provided all the necessary information, and consistently responded to emails. The use of an automated platform like Goodlord helped streamline the paperwork and referencing process efficiently.

The lack of communication from the administration team after the referencing was completed, up until the finalisation of the tenancy agreement, is somewhat stressful and leaves room for improvement.

Overall, my impression has been positive so far.

30 de outubro de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Konstantinos We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great management service

Jade is an excellent property manager who is very proactive, professional and great communication skills. She always goes above and beyond to ensure everything runs smoothly. We highly recommend her to anyone seeking reliable property management!

6 de outubro de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Brett We greatly appreciate your 5-star review and the time you took to share your experience with Jade. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Romans performance

I have recently used, for the first time, Romans Swindon to market and let my flat. Lauren and Mia of Romans have been very proactive and knowlegable and have kept me fully informed throughout on progress. My flat was let quickly and for a realistic rent. The letting process has gone very well and I have been very pleased with the entire Romans experience.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Mr n Willis. We greatly appreciate your 5-star review and the time you took to share your experience with Lauren & Mia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Working with Romans Agent was a breeze

Working with Romans Agent was a breeze! they showed us a great properties and handled paperwork smoothly with Mark and
Lorraine support

Highly recommend

22 de agosto de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Bolaji Bugatti We greatly appreciate your 5-star review and the time you took to share your experience with Lorraine and Mark. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I want to thank Amanda for her…

I want to thank Amanda for her excellent services in securing my house in Swindon (Taw Hill branch).
Communication was excellent and she was always efficient throughout the process.

23 de agosto de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Janet N. Torhee We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent communication throughout

Excellent communication throughout. Mark and Lauren made the process as quick and simple as possible. Have been very happy with the service Romans provide over several years.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Jennifer We greatly appreciate your 5-star review and the time you took to share your experience with Lauren and Mark. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing Job

I was looking for a house with quite specific details and since the beginning Amanda treated me so well! All the deadlines and requirements were met with excellence and all my calls replied in a short span of time. Definitely really satisfied with the service!

19 de maio de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Te Mostrei

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Selling a Property

Romans did an excellent job in selling my flat and I would reccomend their Swindon sales team

8 de maio de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Nick

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really good communication throughout.

Really good communication throughout.
They helped me from start to finish and I couldn’t be happier .
Special mention to Mia and Amanda for all their help .
Swindon taw hill branch .

30 de abril de 2025
Avaliação não solicitada
logotipo da Romans  - Swindon

Resposta da Romans - Swindon

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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