Romans - Wokingham Avaliações 

114
O TrustScore é 4.5 de um total de 5

4,6

23 Market Place, RG40 1AP Wokingham, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I am being looked after by Anne-Marie Osbourne who is unfailing polite and communicative. I am disappointed that some work that needs to be done was not done before the current tenants moved in. Als... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been with Romans manage services for over 16 years. My experience is friendly, helpful and efficient. The teams have always assisted me and communicated regularly on issues. Thank you for all y... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole experience was very easy & any queries were answered in a timely manner by Hollie who was always helpful & came back with any answers if she couldn’t answer there & then

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver. He made the whole experience feel remarkably smooth. I appreciate his timely... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária
  2. Investimento em propriedades
  3. Avaliadora de imóveis
  4. Inspetor de imóveis

Sobre Romans - Wokingham

Escrito pela empresa

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informações de contato

  • 23 Market Place, RG40 1AP, Wokingham, Reino Unido

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(114)

161 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you Romans

Thank you to the whole team but especially Catherine McNicholas without whom this move would not have happened.

8 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highlighting the work of our current property manager, Luke Roberts, Romans Wokingham Branch

We want to highlight the work that our Property Manager, Luke Roberts is doing. The one thing we as landlords want is a representative who keeps us informed about what is going on and gives us the best advice when there is a problem. We have found over the last period of time since Luke has been our manager that he fullfils our rrequirements excellently.

1 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great agency

Great agency! We quickly found an apartment for rent. Despite the fact that we are renting an apartment in England for the first time, they helped us at all stages. Special thanks to Anne-Marie and Sam. They were always in touch with us and helped to resolve all issues. We wish you to continue to work so successfully!

30 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Well what can I say.

Well what can I say.
Now waiting on three years of accounts...on a house ?
NO.....a 51 appartments block!!!!!
Don't go near them,not even for a dog kennel, you would probably find a hamster in it !

22 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As first time Landlords

As first time Landlords, choosing to rent out our home so that we can travel, we chose Romans on personal recommendation.

They have proved to be helpful during the various stages, as we endeavoured to meet all the legal and administrative requirements to enable their tenants to live in our home.

We have been pleased with the responses, help and advice we have received from Kerry Moody and Alistair Schorah, in particular.

Having opted to pay for their full management package, we look forward to their continued support during our stay on the other side of the world.

J&S

1 de abril de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A big shout out to Kerry and Abbi!

Roman’s team have been very helpful and patient with all my queries starting from visiting to signing the tenancy.

Would highly recommend Roman’s for their services as they are very professional and considerate to our needs, always on top of things and providing timely assistance when required.

A big shout out and thank you to Kerry Moody & Abbi King!

1 de março de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Hello Mithun,

Thank you so much for taking the time to write a five star review for Kerry and Abbi. It's always good to see our staff providing such wonderful service.

Many thanks

Alistair Schorah - Acting Lettings Manager

Avaliado com 5 de um total de 5 estrelas

Andrei Csomortani

My daughter and I travelled down from Yorkshire as she was about to take up a new job with Berkshire NHS. We had paid a deposit to another agent, who became increasingly evasive, then stopped taking calls.
Two days before she was due to move in we abandoned all hope, cancelled the removal van and booked a further week of hotel. I walked past Romans that afternoon and saw a possible rental. Andrei took us there late that afternoon (Monday), we agreed an offer and Andrei said it might be possible to move by the following Wednesday.In fact he did it by the following Monday lunchtime!!!!
Exceptional service
Thank you Andrei and Romans
Terry Harris

6 de março de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Mr Harris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Andrei & Roman's Wokingham - 5* Experience!

Andrei and the team at Roman's Wokingham have been clear and attentive throughout my experience with them. Giving me all the necessary information, and helping me arrange extra viewings when I needed them. Would 100% recommend to anyone who is undertaking the daunting task of flat hunting!

8 de março de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from Sam and his team

Great service from Sam and his team, who have helped us find a new property to let. We are very happy about the place we have found.

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

1000 Thank you's

1000 Thank you's

Since moving to the UK. I have only relied on one estate agency to help me find rental accommodation. That is until I started the process with renting a property with Romans Letting & Estate Agents in Wokingham. In all my years, I have never had such a seamless transition than this. Andrei Csomortani, the letting agent for the property deserves a 6 star rating for his professionalism and expert advice through the whole process. It was truly a 1st class experience. Thank you Romans for matching me up with Andrei.

7 de fevereiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Keifer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Good service

I enjoyed my experiences in renting a house this time. The house is in good condition and on convenient location. Sam served us to view it twice with patience and explained in details and negotiated some rent reduction for me. Will try Romans with first priority in future.

30 de janeiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Gavin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank You Kerry

Kerry at Romans has made our experience a very good one & she made our day when she called me to say that we had got the property that we really wanted! she has always only been a phone call away, very helpful & it was lovely to meet her In person.
I would deferently reccomend Romans to my family & friends.

30 de janeiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Tara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was looking to relocate with my family, Sam was very helpful and very patient in answering all the questions we had. Always willing to help. To be honest which was the reason why we took the place from them as there were other suitable places for us. Other estate agents but vey arrogant. He was very reassuring all the way.

24 de janeiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Rose

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Kerry has been amazing at helping me…

Kerry has been amazing at helping me through the difficult task of finding and guiding me through the process of renting a property. My house has been severely damaged following a frozen burst water pipe and she has made the whole process less stressful.

26 de janeiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Andrei Csomortani​ was extremely…

Andrei Csomortani​ was extremely efficient and helpful in securing my tennancy and very fast to deal with the paperwork. Highly recommend.

18 de janeiro de 2023
Avaliação não solicitada
logotipo da Romans  - Wokingham

Resposta da Romans - Wokingham

Dear Jo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais