Staff are good. Medication can be hit or miss at the Drumsagard Rowlands In Hallside. Seriously thinking of changing Pharmacy. Can the not have a Q to pick up prescription that have either been... Ver mais
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Veja o que dizem as avaliações
I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept consta... Ver mais
A empresa respondeu
The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all t... Ver mais
A empresa respondeu
I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times. She is always helpful helping people with babies, getting the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Informações de contato
Rivington Road, WA7 3DJ, Runcorn, Reino Unido
- 01928 750 548
- patientexperience@rowlandspharmacy.co.uk
- www.rowlandspharmacy.co.uk
4,0
Muito Bom
774 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unhelpful staff and lazy with no regard…
Unhelpful staff and lazy with no regard to other people time .long waiting time while staff talking to each other
4 de agosto de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting my team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.
Kind Regards
Joanne
No Medication to pick up
Staff are good. Medication can be hit or miss at the Drumsagard Rowlands In Hallside. Seriously thinking of changing Pharmacy. Can the not have a Q to pick up prescription that have either been ordered to pick up
28 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good morning Lesley,
I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting my team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' as well as further details of the incident.
Kind Regards
Chelsea
Rang 14 times throughout the day on…
Rang 14 times throughout the day on their 08007833979 number given to ne by Ormskirk Hospital ,either engaged or just don't answer
3 de agosto de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good morning Mark,
I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting my team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.
Kind Regards
Chelsea
Lovely staff and great service
Lovely staff and great service
31 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good Morning,
Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?
Kind Regards
Lauren
Excellent professional advice
Excellent professional advice - listened and responded to my needs. It was a pleasure.
31 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good Morning,
Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?
Kind Regards
Lauren
Resposta da Rowlands Pharmacy
Good Morning,
Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?
Kind Regards
Lauren
This should be and is a 5☆ review
The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all times. Whilst the entire team are consitently a credit to Rowlands / Numark Lisa and Margaret always lead by example.
David Entwistle
29 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good Morning David,
Thank you for your wonderful feedback, I will ensure that this is reaches the Newton Mearns Team and that they are recognised for all of their hard work.
Kind Regards
Lauren
Superb service
I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept constantly updated by email and delivery is swift. Not only that but they send me a reminder when I am running low. How's that for service! No more trudging to the surgery for a repeat prescription and no more trips to the pharmacy to collect same!
6 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
We appreciate the great rating. Thank you for choosing us and sharing your experience. Chantal, Rowlands Pharmacy
Fast and polite service at Rowlands…
Fast and polite service at Rowlands Pharmacy balloan road Inverness.
Served by Sarah
25 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good Afternoon,
Thank you for taking the time to share your experience with our Balloan Park Pharmacy. I will ensure that this is shared with their Area Manager so that the team can be recognised for the service provided.
Kind Regards
Chelsea
Sooo slow to serve folk and did not…
Sooo slow to serve folk and did not stock medication
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience. i am sorry to learn that the service provided did not meet expectation, in order for me to investigate this further please can you advise which of our pharmacies this relates to.
In order for me to provide a bespoke response to these concerns please contact our Patient Experience Team at patientexperience@rowlandspharmacy.co.uk quoting 'Trustpilot'.
Kind regards
Chelsea
Fantastic
West Kilbride pharmacy, literally keeps me alive! Fantastic, caring staff who always go the extra mile to help.
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Exceptional service from the staff
Exceptional service from the staff at West Kilbride Rowlands Pharmacy in North Ayrshire
Every member of staff go beyond to help I have absolutely no doubt that they are the best pharmacists in Scotland
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Really friendly and knowledgeable staff.
Really friendly and knowledgeable staff.
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Fast friendly service
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Always friendly and helpful
Westkilbride pharmacy are aleays friendly and helpful. Super efficient
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Totally reliable
Never an issue with ordering or delivering of my medication!
Totally reliable!
24 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Thank you for the 5-star review. We really appreciate you taking the time to share your feedback. Chantal, Rowlands Pharmacy
All works seamlessly
20 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Thanks for the positive feedback. It is great to know you had a good experience with us. Chantal, Rowlands Pharmacy
So quick and easy to order.
22 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
We appreciate the great rating. Thank you for choosing us and sharing your experience. Chantal, Rowlands Pharmacy
Easy and reliable service with a good…
Easy and reliable service with a good reminder option
22 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Thank you for the review. We are glad we met your expectations and hope to serve you again. Chantal, Rowlands Pharmacy
Really good service from this pharmacy
Really good service from this pharmacy, I always use them & have never had a problem. Quick delivery time & communication is regular & informative
17 de julho de 2026
Avaliação não solicitada
Resposta da Rowlands Pharmacy
Thank you for the 5-star review! The support is truly appreciated. Have a wonderful day!
Chantal
Rowlands Pharmacy
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