I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept consta... Ver mais
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The staff here are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all times. Whilst the entire team are consitently... Ver mais
If you're ever thinking about working in a pharmacy make sure it isn't this one. They allow and protect staff members who treat their fellow colleagues terribly, even after copious amounts of evidence... Ver mais
A empresa respondeu
Your reminder service failed last time consequently we got down to one day. 0* Your prescribing service is excellent 5* Concentration on selling commercial lines took too much of your energy,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Informações de contato
Rivington Road, WA7 3DJ, Runcorn, Reino Unido
- 01928 750 548
- patientexperience@rowlandspharmacy.co.uk
- www.rowlandspharmacy.co.uk
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I would like to say how amazing…
I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times.
She is always helpful helping people with babies, getting the queue down, sorting the lines of waiting people and if some meds are not there, she will find out why.

Resposta da Rowlands Pharmacy
Well organized pharmacy
Well organized pharmacy. I always use Rowlands Pharmacy online app for ordering GP prescribed medicines online. They get delivered promptly buy Royal mail to home address with free service.
The entire process is seamless and straight forward. I have been using this service for couple of years.

Resposta da Rowlands Pharmacy

Resposta da Rowlands Pharmacy
Can be variable
I have been using the service for a long time, from before the very start of the "Hey" days and always found it to be excellent with very few issues ever arising. Since it has become Rowlands I have noticed more issues, and items being cancelled without any real explanation, for example a couple of orders where the items were authorised by the GP and the prescription and barcode was in the NHS App. There was no proper explanation, I had to pick the items up from elsewhere. The level of communication has deteriorated as well, there is more of a delay when using the App and the quality of the responses are not great. Items are also taking longer to arrive. I suspect that cost saving is the root cause of this and the issues described above, but that of course will never be admitted.

Resposta da Rowlands Pharmacy

Resposta da Rowlands Pharmacy
Rowlands gave me the right brand of…
Rowlands gave me the right brand of drug as stipulated by my GP.
I have an intolerance to other formulations which cause me ocular migraines and as hydroxychloroquine is something I have to take every day for the rest of my life, it’s been frustrating that my local pharmacies just can’t or won’t get the right one and keep presenting me with the ones that cause the migraines. I contacted the manufacturer and found that Rowlands do buy it so I thought I’d try them. They don’t have a pharmacy near me apart from the hospital one which I can’t use so I thought I’d try their online service. They got the right drugs first time and they arrived quickly and safely. I’m really happy. Thank you Rowlands

Resposta da Rowlands Pharmacy
Your reminder service failed last time…
Your reminder service failed last time consequently we got down to one day. 0*
Your prescribing service is excellent 5*
Concentration on selling commercial lines took too much of your energy, probably

Resposta da Rowlands Pharmacy

Resposta da Rowlands Pharmacy
Always reliably dependable to provide…
Always reliably dependable to provide correctly and in good time.

Resposta da Rowlands Pharmacy
Easy to get my medication
Easy to get my medication. Always on time

Resposta da Rowlands Pharmacy
1st class service!
This service has been reliable and convenient for both myself and my husband ordering is straightforward prescriptions always arrive on time I can highly recommend this service to anyone looking for a 1st class service from beginning to end

Resposta da Rowlands Pharmacy
Medication always delivered late.

Resposta da Rowlands Pharmacy
Let Rowlands Pharmacy take the strain for you.
You don’t have to worry about remembering to renew your prescription, Rowlands Pharmacy do everything for you
They send you reminders to renew your prescription,which you tick the medication needed and they forward your request to your doctors surgery who confirm and
check your order so that Rowlands surgery can then send your medicines directly to you.
you by tracked Royal Mail.
No hassle with long waits in doctors surgery to get your prescription…. No queuing in pharmacy to get your medicines
One of the best things I have ever done is sign up with Rowlands Pharmacy.

Resposta da Rowlands Pharmacy
Simple and reliable
It's a simple way of ordering and receiving my prescription drugs. Our local chemist is often closed due to lack of pharmacists, so I find this less stressful.
In reply to your question, I order online, and they are delivered. Thanks

Resposta da Rowlands Pharmacy
Easy to order on app
Easy to order on app. Very efficient. Delivered in good time. Saves me so much time.

Resposta da Rowlands Pharmacy
Dependable service.
Reliable service. Delivered on time and always correct.,

Resposta da Rowlands Pharmacy
Excellent service
Always kept informed of progress of repeat prescription order. Advised when medication was in transit, via Royal Mail. Advised by Royal Mail of projected delivery time slot.

Resposta da Rowlands Pharmacy
Have had no problems with my ongoing…
Have had no problems with my ongoing repeat perceptions

Resposta da Rowlands Pharmacy
Very reliable.
As you would expect i rely on my prescriptions to be on time and correct .I have always found Rowlands to be reliable and on time also takes so much hassle from the process .Thanks Rowlands much appreciated.

Resposta da Rowlands Pharmacy
Very efficient and reliable service
Ordering is easy, just log onto the Rowlands app and tick the two boxes, and the items are delivered through my letterbox 4 or 5 days later. I get a reminder four weeks later to order again. Quick and simple

Resposta da Rowlands Pharmacy
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