I’ve worn wigs for well over 20 years and the wig I ordered from you is thee best by far. Everything about it from ordering options and selections to the ongoing updates about my purchase until I rece... Ver mais
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Veja o que dizem as avaliações
The wig was beautifully presented with lots of great bonuses like luxury black drawstring bag, high quality black box for storage, wig net, headband for melting lace with glue, lace trimming set, d... Ver mais
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It was not blonde atall!! I received a black / orange golden coloured curly wig which I was extremely upset about after waiting a long time to receive it. I had to send it back to China to get a refun... Ver mais
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I'm absolutely in love with the wig I purchased and couldn't be happier with the quality. I will definitely be buying from RPGSHOW again in the future. This is the second wig I've purchased during m... Ver mais
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Detalhes da empresa
Escrito pela empresa
RPGSHOW.COM is a premier full lace and lace front wig company that has been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
Informações de contato
Estados Unidos
- 1-718-213-4099
- service@rpgshow.com
- www.rpgshow.com
4,2
Muito Bom
267 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best Wigs in the Game
I absolutely love this wig company! Their wigs are incredibly soft, full, and beautiful. The lace is strong, durable, and blends seamlessly with my skin tone, which makes installation so easy and natural-looking. The quality truly stands out.
I also appreciate the excellent customer service. Every experience has been smooth and professional. I’m so happy I found a company that consistently delivers high-quality, affordable wigs. It’s been less than three months since I’ve found this company and I’m already ordering my third wig!
2 de março de 2026
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Jyanna,
Thank you so much for taking the time to share your wonderful experience with us! We’re absolutely thrilled to hear how much you’re loving your wigs — from the softness and fullness to the durable lace that blends seamlessly with your skin tone. It’s feedback like yours that reminds us why we do what we do! ✨
We’re also so glad to hear that our customer service team has been able to provide you with smooth and professional support. That means the world to us! Knowing that you’re already ordering your third wig in less than three months truly makes our day — welcome to the RPGSHOW family! 💕
If you ever have any questions or need help choosing your next favorite style, don’t hesitate to reach out. We’re always here to help!
Warm regards,
RPGSHOW Customer Service
The wig blends really well with my…
The wig blends really well with my natural hair. The texture and color match. The density is nice and full. I definitely recommend it.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Blueberry,
Thank you so much for your kind words! We’re absolutely delighted to hear that your wig blends so beautifully with your natural hair — from the texture and color match to the nice, full density. That’s exactly the kind of experience we want every customer to have! 🥰
We truly appreciate you taking the time to share your thoughts and for recommending us. It means the world to our team! If you ever need anything — whether it’s help choosing your next style or just some wig care tips — we’re always here for you.
Can’t wait to serve you again soon!
Warm regards,
RPGSHOW Customer Service
Expensive but worth the price but be cautious with the curly units.. ..
I have bought 7 units from RPG show...there units are quite expensive so I buy from their clearance section..The quality is stilI good... ..I bought a unit that I was quite disappointed with but I was able to return it and purchase another ...They did give me the option of full return as well ..They are a trust worthy company in my opinion.
To update review ..I bought another unit from RPG show ..curly hair ,while I still prefer RPG show I would suggest to avoid buying their curly units .
2 de dezembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Kim,
Thank you so much for sharing your experience and for your kind words! It truly means the world to us.
We're thrilled to hear that you've found our products to be worth the investment and that you've had great success shopping our clearance section — that's a fantastic tip! We work hard to ensure that quality remains high across all our offerings.
We also sincerely appreciate you mentioning our return process. Our goal is always to make sure every customer is happy with their purchase, so we're glad we could help find a solution that worked for you. Knowing that you see us as a trustworthy company is the highest compliment we could receive.
Thank you for being a valued part of the RPGSHOW community. We look forward to helping you with your eighth unit in the future!
Warm regards,
RPGSHOW Customer Service
When only the Best will do! Choose RPGSHOW Wigs!
I have been purchasing RPGSHOW Wigs for a few years now.I have only had great experiences. There lace wigs are Amazing .Always good quality and excellent service.The shipping is always super easy , I always get my wig on time and the packaging is so nice.I signed up for there email club and I earn coupons everytime I purchase a wig.I only trust there wigs and products to give me the best wig possible.My favorite is the full lace wigs, I get lots of compliments and I can wear my wig in so many beautiful styles.No shedding and no smell.Will definitely keep buying from RPGSHOW Wigs!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Mona,
Thank you so much for your wonderful feedback and for being a loyal RPGSHOW customer! We are thrilled to hear that you've been enjoying our wigs for the past few years. Your kind words truly mean a lot to us!
We take great pride in providing top-notch lace wigs with exceptional quality and service. It's fantastic to know that you find our products amazing and that you appreciate the ease of our shipping process and the lovely packaging.
We're delighted that you're part of our email club and that you benefit from the coupons with each wig purchase. We're committed to offering you the best wigs and products to ensure you always look and feel your best.
It's fantastic to hear that you love our full lace wigs and that you receive many compliments on your beautiful styles. We're thrilled that you've experienced no shedding or unpleasant smells with our wigs.
Thank you for your trust in RPGSHOW Wigs! We're honored to have you as a valued customer, and we look forward to continuing to provide you with top-quality wigs and excellent service. If you ever need assistance or have any questions, please don't hesitate to reach out. Your satisfaction is our top priority! ✨
Warm regards,
RPGSHOW Customer Service
RPG: Outstanding Quality & Service — My 5th RPG Wig!G is truly an outstanding purveyor of…
RPG is truly an outstanding purveyor of wigs for all ages. I placed my order with a quick delivery request and was amazed to receive my unit two weeks earlier than expected. Their customer service team stayed in touch throughout the entire process, providing updates and making sure everything went smoothly.
I’m a little late posting this review, but the quality of the wig absolutely deserves recognition—it's genuine 5-star craftsmanship. This is my fifth wig from RPG, and every single one has been consistently excellent.
Highly recommended!
9 de outubro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Monique,
We are overjoyed to receive your glowing feedback about RPGSHOW! Your kind words truly warm our hearts. We are delighted to hear that you find RPG to be an exceptional provider of wigs suitable for all ages.
It's fantastic to know that your order arrived well ahead of schedule, exceeding your expectations. Our customer service team takes great pride in ensuring a seamless and enjoyable experience for our customers, and we are thrilled that you felt supported throughout the entire process.
Thank you for taking the time to share your thoughts on the quality of our wigs. We are honored by your praise and are humbled to have provided you with consistent excellence across all your RPG purchases. Your recommendation means the world to us!
We look forward to serving you again in the future and continuing to exceed your expectations. If you ever need assistance or have any questions, please do not hesitate to reach out. Thank you for being a part of the RPGSHOW family!
Warm regards,
RPGSHOW Customer Service
So Soft and Natural-Looking!
Really good quality hair! It’s so soft, and the lace melts right in, you barely need to do anything to it at all. They also do costumesation which is a +. The only downside for me is that the cap is a bit small, so if you have a lot of hair or a larger head size, I definitely recommend choosing the large cap option.
30 de novembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Barbara,
Thank you for sharing your positive experience with us! We're thrilled to hear that you are enjoying the softness and natural look of our hair. It's wonderful to know that the lace seamlessly blends in, requiring minimal effort on your part. Customization options are indeed a great addition to cater to individual preferences.
We appreciate your feedback regarding the cap size. Your input is valuable to us, and we will definitely take this into consideration to ensure a more comfortable fit for customers with larger head sizes or thicker hair. Opting for the large cap option is a great suggestion for those in similar situations.
If you ever need further assistance or have any other preferences for your future orders, please feel free to let us know. We're here to help and ensure you have the best experience possible with RPGSHOW. Thank you for choosing us!
Warm regards,
RPGSHOW Customer Service
They are scammers
They are scammers. They never send the tracking number and give you no information about your package. They only ask for more private information to steal your personal data. I've been waiting for my package or my money for two months now, and they haven't given me any answers. DO NOT BUY FROM HERE.
26 de novembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Ellen,
We are deeply sorry to learn that your wig has not reached you, and we extend our heartfelt apologies for any inconvenience this may have caused. Ensuring a seamless shopping experience is our priority, and we make it a point to keep you informed about your order status every step of the way - from placement to processing, and finally, shipment. We recommend checking all folders in your email account, including spam or junk, for any correspondence from us (service@rpgshow.com).
In order to swiftly address and rectify this situation, could you kindly share additional details such as your account information and order number with us? Your cooperation will greatly assist us in resolving this matter promptly and to your satisfaction.
Please accept our sincerest apologies once more for the inconvenience caused. Your understanding and patience are truly appreciated.
Warm regards,
RPGSHOW Customer Service
Are you looking for a quality human hair wig! Please look no further 😌
So .. where do I start? Cause this is IT! 💯
I’m truly in deep appreciation of their high standards for hair products - their wigs are professionally and beautifully made. The options of hair color, texture and length are diverse, which makes it that much easier to choose from whatever style you may prefer. These wigs are a true investment if you want a sustainable product - lasting anywhere from 6months to 1 year + - depending on how you take care of it 🤗
Let’s talk about their customer service.
I’ve only had good experiences - as they seem to invest in good communication and dialogue with their customers. They usually respond quite fast and will follow up on any request you may have about questions regarding a certain wig or general shipping details This is one of the reasons I’ve been a loyal customer. I’ve been a supporter for 4 years and I this is my go to when buying hair.
If you are new to wigs or advanced you will carefully find whatever suits your needs. The quality of the products are unmatched.
So if you’re reading this looking for wigs or hair products, please give them a chance, I guarantee that you will not be disappointed. You might just look back at your purchase and decide to be a part of their family.
I know I have for these past years ❤️
24 de novembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Naya,
Thank you for your glowing review! We are delighted to hear that you have had such a positive experience with our human hair wigs. It warms our hearts to know that you appreciate the high standards we uphold in creating our products.
We take pride in offering a wide range of options in hair color, texture, and length to cater to different styles and preferences. Your kind words about our customer service team mean a lot to us, as we strive to provide excellent communication and support to all our customers.
We are grateful for your loyalty over the past 4 years and are thrilled to be your go-to choice for hair products. Your satisfaction is our ultimate goal, and we are committed to delivering unmatched quality in all our products.
Thank you for being a part of the RPGSHOW family. We look forward to serving you for many more years to come! ❤️
Warm regards,
RPGSHOW Customer Service
Stop buying fast, invest instead
PLEASE believe me when I tell you THAT IF you invest in a higher quality wig/ from the beginning (RPGSHOW) it will pay you back x10. You WILL SAVE $$$.
You will not need a fast, 2- day prime delivery unit, before that special event, because you will already have a luxurious RPGSHOW unit waiting in the box in your drawer/closet. Save $$ and stress and just get one now...
I understand that having the $$$, the trust and the hindsight to purchase a sophisticated unit/wig is a privilege.
And as a consumer, and an intermittent wig wearer, I was nervous to pivot away from what was cheap and fast, BUT after switching to RPGSHOW, I'm sticking with their handmade, sophisticated wigs. Great customer service too!
26 de setembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Jorden,
Thank you for your valuable insight! We truly believe that investing in a higher quality wig, such as those from RPGSHOW, is a decision that pays off in the long run. Our luxurious units are designed to last, saving you both money and the stress of last-minute purchases.
We understand that choosing a sophisticated wig is a privilege, and we are grateful that you have entrusted us with providing you with top-quality products. Making the switch from cheaper, fast options to RPGSHOW can be a game-changer, and we are thrilled to hear that you are enjoying our handmade, sophisticated wigs.
Our commitment to excellent customer service is unwavering, and we are here to support you every step of the way. Thank you for being a part of the RPGSHOW community, and we look forward to continuing to provide you with exceptional wigs and service.
Warm regards,
RPGSHOW Customer Service
Quality Customer Service
What made my experience great was the customer service! I was emailed to let me know that my order was in progress and the estimated time frame it may arrive. They also advised if I had any concerns to respond back. When I responded that I would need the order to arrive a couple days before the expected delivery date, they advised they would do their best to have it done. Not only did I receive a beautiful unit, it was also delivered before the date I needed it!
9 de outubro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Chrisonta,
We are thrilled to hear that you had a wonderful experience with our customer service team! Providing excellent service to our customers is our top priority, and we are delighted that you were kept informed about the progress of your order and the estimated delivery timeframe.
It's fantastic to know that our team was able to accommodate your request for an earlier delivery date and that you received your beautiful unit ahead of schedule. Your satisfaction is very important to us, and we are always here to assist you with any concerns or requests you may have.
Thank you for choosing RPGSHOW, and we look forward to serving you again in the future! If you ever need any further assistance, please don't hesitate to reach out to us.
Warm regards,
RPGSHOW Customer Service
Top tier hair!!!
I been purchasing hair from Rpgshow for over a decade… The quality is top tier and customer service is superb… Yes they may be on the pricey side but best believe it is worth it… With good care of your unit it will last very long.
28 de outubro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Tawana,
Thank you so much for your kind words and loyalty! We're thrilled to hear that you've been enjoying our top-tier quality hair for over a decade.
Your satisfaction is our top priority, and we're delighted that you find our customer service superb. While we may be on the pricey side, we're glad to know that you believe it's worth it. With proper care, your unit will indeed last a long time.
Thank you for being a valued customer! If you have any questions or need assistance, feel free to reach out to us anytime.
Warm regards,
RPGSHOW Customer Service
I always get my wigs from RPG show
I always get my wigs from RPG show. I've tried other wig companies because the wigs are cheaper, but in the end I'm never happy with them. I may pay a little more with RPGSHOW wigs but they literally are worth every penny!
1 de outubro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Judy,
Thank you so much for your kind words and loyalty to RPGSHOW! We are thrilled to hear that you have found our wigs to be worth every penny. Your satisfaction means the world to us, and we are committed to providing you with high-quality wigs that exceed your expectations.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to make sure you continue to love your RPGSHOW wigs!
Warm regards,
RPGSHOW Customer Service
I Absolutely love these stunning wigs
I Absolutely love these stunning wigs! Soft, full and so natural-looking. I’m always really happy with my purchases
15 de novembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Mwiche,
We are thrilled to hear that you absolutely love our stunning wigs! It brings us so much joy to know that our wigs have left you feeling satisfied and fabulous. Soft, full, and natural-looking - that's what we aim for with every wig we create.
Your happiness is our top priority, and we're here to ensure that you continue to enjoy your RPGSHOW experience to the fullest. If you ever need any assistance or styling tips, feel free to reach out. Here's to many more fabulous wig days ahead! 💖
Warm regards,
RPGSHOW Customer Service
RPGSHOW Excellence
RPGSHOW is top tier in the wig industry. The quality of your hair is excellent. The custom colors you provide cannot be duplicated. I love every wig I have from you. RPGSHOW customer service is exceptional. You always send a thank you and a status. Than you for being above the rest.
11 de agosto de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Valetta,
Thank you so much for your incredibly kind words and for recognizing the excellence that RPGSHOW strives to deliver. We are delighted to hear that you find our wig quality top-tier and our custom colors unmatched. Your satisfaction is our utmost priority, and we are thrilled that you love every wig you have from us.
Our team works tirelessly to provide exceptional customer service, and we are so grateful for your appreciation. Your support means the world to us, and we're here to ensure that your RPGSHOW experience remains above the rest.
If you ever need anything at all, please don't hesitate to reach out. Here's to many more fabulous wig moments together! ✨
Warm regards,
RPGSHOW Customer Service
Long Time Customer
I’ve been ordering through this site for well over a decade and other sites do not compare … Lifelong customer …
1 de novembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Kalili,
Thank you for being a part of our journey for well over a decade! Your continued trust and support mean the world to us. We are truly honored to have you as a lifelong customer, and we appreciate your loyalty more than words can express.
At RPGSHOW, we are dedicated to providing you with the best products and service that you deserve. Your satisfaction is our top priority, and we are committed to ensuring that your experience with us remains unmatched. If there is anything you need or any way we can enhance your RPGSHOW experience, please do not hesitate to let us know.
Here's to many more years of fabulous wigs and wonderful moments together! 🌺
Warm regards,
RPGSHOW Customer Service
Birthday Present Ruined by the RSPGShow
My daughter bought me a wig from this company for my 50th birthday. They advertised a $409 wig. After she placed the order they contacted her and asked for $150 more or they`ll used a cheaper hair to make her a wig. My daughter explained that she was on a budget considering this wig was already over $500 she thought she will get a good product.
Its Pure Trash . The style its called balayage and what we received its a brown with a very burnt fried highlight and a line of orange .Very thin hair unmanageable i haven`t use this wig because i am unable to stylish it with out getting chuncks of hair falling off the wig .
My daughter tried to contact them to make this deal right but they offer $40 refund then $80 and a coupon for $150 in case we want to keep buying your poor quality products. I don`t think so.
I`m offering anyone that wants to tried or evaluate the quality or styled of this wig to contact me.
1 de setembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Patricia,
We are truly sorry to learn about the disappointment you've experienced. Please accept our sincere apologies for any inconvenience caused. Your feedback is incredibly important to us, and we are dedicated to assisting you further.
If you feel comfortable, could you please share your order ID or email address with us? Alternatively, reaching out directly to our Customer Service Manager, Tina, via email at tina@rpgshow.com, will greatly aid us in understanding and addressing your concerns to improve our products and services.
Your insights are highly valued, and we are fully committed to effectively resolving this matter. Your prompt cooperation in providing us with the correct order details and contact information would be greatly appreciated.
Warm regards,
RPGSHOW Customer Service
Quality isn't what it used to be
I've been an RPG show customer since 2011 and have not tried any other wig company. I typically alternate between wigs and braids, mainly wearing wigs and I keep my glueless wigs well maintained; no blow drying, limited heat styling, air dry, finger detangle, I don't sleep in them, condition weekly etc. They usually last me about a year or more. At first all of RPGShow's glueless wigs were full lace then over the years they added tracks to the majority of the wig which was fine as I only wear middle or side parts. The last wig however that I purchased in 2023 I believe was my second Touchedbytim006 or 005 wig tangled and shed so terribly that I would have hair all over my home, the tangling would be so significant that it would embarrassing in public when i took off my jacket etc. I contacted them and they said that perhaps it was due to overprocessing and long shipping time as I ordered a Jet black wig so they offered to send me a natural black wig replacement for free which was great customer service. Unfortunately, that wig also had extreme tangling and shedding and the ends looked fried and had many split ends also over time the natural black wigs turn into a dark brown dull colour. I reached out again and they offered to send me a kit which included a special detangling comb and products but they didn't work. It's unfortunate that at this point I have to find another wig company as I can't take that risk again. $500+ is too much to spend on a wig that sheds and tangles to that extent that is full of split ends. I considered switching to another model but I'm afraid that I'll have the same issues and I'll be out anther $560 having to replace it.
6 de novembro de 2024
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Kay,
Thank you so much for sharing your experience with us. Your feedback means a lot to us, especially as a valued customer who has been with us for so long. We truly appreciate your honesty and the time you've taken to communicate your concerns.
We are genuinely sorry to hear about the challenges you've faced with both wigs. We understand how disheartening and frustrating this must be for you, especially considering your dedication to caring for your wigs so meticulously.
At our company, ensuring the quality of our products is of utmost importance to us. Each wig goes through a rigorous quality control process to ensure it meets our standards before it reaches our customers. It's perplexing to hear that the wigs you received experienced tangling and shedding issues, as the both wigs were crafted with care and did not undergo over-processing. It is not a common occurrence with our products.
Your feedback is incredibly valuable to us, and we want to work with you to resolve this situation. Are you still using the wigs, and how are they holding up now? If you would like to discuss this further or need any assistance, please don't hesitate to reach out to our customer service team via email. We are here to support you and are committed to finding a solution that meets your needs. Additionally, we are more than happy to provide any additional guidance on care and maintenance to ensure you have the best possible experience with your wig.
Thank you again for sharing your feedback with us. We look forward to the opportunity to assist you further and regain your trust in our products and services.
Warm regards,
RPGSHOW Customer Service
I absolutely LOVE these wigs
I absolutely LOVE these wigs! The quality is always top notch and the customer service couldn’t be any better. I’ve bought ready to ship wigs and even had a custom color done! Anytime I’ve had a question or concern about my order, customer service is quick to reply with solutions! I don’t order my wigs from anywhere else!
10 de setembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Megan,
Thank you SO much for this incredibly kind and thoughtful message! We are absolutely THRILLED to hear that you love our wigs and have had such a wonderful experience with us.
Hearing that you enjoy both our ready-to-ship styles and our custom color service truly means the world to our entire team. We pour a lot of love and care into every order, and our number one goal is to make sure you're happy. It's fantastic to know that our customer service team has been able to provide you with quick and helpful solutions whenever needed.
You are exactly the kind of customer we love having in the RPGSHOW family, and we are so grateful for your loyalty. We can't wait to help you with your next fabulous look!
Warm regards,
RPGSHOW Customer Service
Love the hair!
I have been purchasing from Rpgshow for a long time. The quality of the wigs is really good and the customer service has been great. It is my go to company for when I need a new wig and it helps knowing that if there was to be an issue they will take care of it.
28 de setembro de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Yolanda,
Thank you so much for your wonderful feedback! We are absolutely beaming over here.
Hearing that you love the hair, trust our quality, and have had great experiences with our service means the world to us. Loyal customers like you are the heart of RPGSHOW, and we're so grateful to be your go-to wig company.
We can't wait to help you with your next style and wish you many more great hair days ahead!
Warmest regards,
RPGSHOW Customer Service
My wig arrived and was as described
My wig arrived and was as described. No shedding. I washed it and still no shedding. The hair is decent quality. As long as the quality is consistent I will continue to buy from them.
21 de agosto de 2025
Avaliação não solicitada
Resposta da RPGSHOW.COM
Dear Nikki,
Thank you so much for sharing your feedback with us! We are delighted to hear that your wig arrived just as described and that you are pleased with the quality. It's fantastic that there was no shedding even after washing it.
We strive to maintain this level of quality consistency to ensure your satisfaction. We look forward to serving you again in the future. If you have any more feedback or questions, please feel free to reach out to us.
Thank you for choosing RPGSHOW!
Warm regards,
RPGSHOW Customer Service
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